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5.0 out of 5

"So friendly and helpful with getting us to our event " More

By a verified traveler on Fri 18 Oct 2019

Hotel Description

Family-friendly 5-star aparthotel near Saigon Square

Ho Chi Minh City retreat

Within a 10-minute walk of this District 1 aparthotel, you'll find Saigon River and Vincom Center Shopping Mall. Saigon Central Post Office and Ho Chi Minh City Hall are also within half a mile (1 km).

Multiple dining options

This luxury aparthotel includes 2 restaurants, an outdoor pool, and a fitness center. Families will appreciate the playground, onsite laundry facilities, and in-room childcare. WiFi in public areas is free.

Free WiFi, balconies

The 126 apartments feature free WiFi, LCD TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Balconies, 24-hour room service, and refrigerators are also available.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Jul 12 - Jul 13

Executive Room, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Signature Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 5 Max

Norfolk Mansion Luxury Serviced Apartment ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Norfolk Mansion Luxury Serviced Apartment

5 out of 5
So friendly and helpful with getting us to our event

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 22, 2019 by Guest Relations Manager

Dear Valued Guest, Warm greetings from the Norfolk Mansion! Thank you for having chosen Norfolk Mansion as your home in HCM City and for taking the time to share your experiences at our property. We thank you for the kind words you wrote. We are happy to read that you had a pleasant stay and enjoyed the friendly services at Norfolk Mansion. It was our pleasure to having you as our valued Guest. Thank you so much for your kind feedback, and we look forward to serving you again soon at your HCM home! On behalf of our Norfolk team, Dennis Huynh (Mr.) Assistant Guest Relations Manager

About the Norfolk Mansion Luxury Serviced Apartment

Location 17-19-21 Ly Tu Trong, Ho Chi Minh City, 700000

Property Features

Norfolk Mansion Luxury Serviced Apartment offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. A business center and a meeting room are available. WiFi is free in public spaces. The luxury Norfolk Mansion Luxury Serviced Apartment also features a library, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Ho Chi Minh City aparthotel.

  • 126 guestrooms or units
  • 15 levels
  • 2 dining venues
  • Built in 1998
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Convenience store
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (7.4 km / 4.6 mi)
  • Train station: Saigon Railway Station (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Norfolk Mansion Luxury Serviced Apartment offers 126 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Terrazzo Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1250000.0.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • One child stays free 1
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 280000 for adults and VND 140000 for children (approximately)
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self parking fee: VND 280000.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norfolk Mansion Luxury Serviced Apartment Aparthotel
  • Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
  • Norfolk Mansion Serviced Ho C
  • Norfolk Mansion Serviced
  • Norfolk Mansion Luxury Serviced Apartment Aparthotel
  • Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Norfolk Mansion Luxury Serviced Apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.