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Hotel Description

3-star hotel near Ben Thanh Market

City center stay

Within a 10-minute walk of this District 1 hotel, you'll find Ben Thanh Market and Pham Ngu Lao Backpacker Area. Saigon Square and Bui Vien Walking Street are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free cooked-to-order breakfast and free WiFi. Business travelers can take advantage of the business center. A restaurant, a 24-hour front desk, and dry cleaning are also provided.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 42 guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, free bottled water, and hair dryers.

Deluxe Double Room (with Window)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$37* Per night/room Aug 9 - Aug 10

Deluxe Twin Room (with Window)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room with Window

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Platinum Hotel ratings based on 2 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Platinum Hotel

Everyone (2)
1 out of 5
we stayed there for 3 nights but they dont replenish the coffee/toothpaste etc so we had to go and buy our own, you always get these replaced in any hotel stay, the aircon was erratic and the WIFI was really poor, the breakfast was ok but was same every day - I travel to Saigon every month and generally stay in a different hotel each time, this was the poorest one yet unfortunately

Posted by , from Manila on Nov 4, 2018

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1 out of 5

Don't believe the pictures!

Pros: Nothing.
Cons: They could renovate the entire place and also post up pictures of the room that you would actually stay in.
Location: Location is fine. It is close to many places that you can shop and eat at. Just try not to get swindled by the locals that run the area.
After arriving from an 18 hour flight, my family and I discovered that the room I had booked was not the room that we were assigned. There are basically two rooms per floor. The front room has a nice view and is much larger than the back room. I purchased the front room with the nice bay windows facing the street, a small table and chairs, and a large bathroom. When I arrived they put us in the back room which was about 50 square feet smaller, had one window with bars on it, and the smallest bathroom ever. When I told the hotel staff that this was a mistake, the girl immediately started to argue with me. She said that sometimes the room in the picture isn't the room that you get. Because we were jet lagged I conceded and we stayed in the back room for the first night and then were moved to the front room for the next two nights. But I still had to pay the same rate because it was booked through travelocity. Everything that is mentioned in previous reviews is true: exposed wiring, mildew everywhere, it smells bad, the shower door does not close, the pillows are dirty, and breakfast totally sucks. If you are a backpacker, this might be ok, but if you have a family and want to stay someplace nice, look elsewhere. Travelocity should remove this listing from their site, simply for false advertising.

Posted by , from Los Angeles on Dec 7, 2017

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Renovations + Closures

The property is closed between March 01 and April 30.

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. The business-friendly Platinum Hotel also features tour/ticket assistance, concierge services, and laundry facilities. This 3-star Ho Chi Minh City hotel is smoke free.

  • 42 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (7.1 km / 4.4 mi)
  • Train station: Saigon Railway Station (2.4 km / 1.5 mi)

Room Amenities

Platinum Hotel offers 42 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7 AM to 9:30 AM.

Onsite venue - This restaurant serves breakfast only.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 330000 per day.
  • Cribs (infant beds) are available for VND 330000 per day.

Pet Policy

  • Pets and service animals are not allowed at Platinum Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: VND 330000 per day
  • Rollaway bed fee: VND 330000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Platinum Hotel Ho Chi Minh City

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.