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"Location was great nice view nice pool area. Liked there were plenty of sitting in the area. Starbucks in lobby is a plus " More

By a verified traveler on Sun 18 Aug 2019

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Hotel Description

3-star hotel near Waikiki Beach Walk

Ala Moana stay

A stay at this Ala Moana hotel places you within half a mile (1 km) of Ala Moana Center and 2 miles (3 km) of Waikiki Beach Walk. Waikiki Beach and Royal Hawaiian Center are also within 2 miles (3 km).

Renovated in 2020

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. You'll appreciate the sauna, poolside bar, and laundry facilities.

Superior Room (Waikiki Tower Run of House)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$119* Per night/room Dec 5 - Dec 6

Standard Room, 1 Queen Bed (Kona Tower Run of House)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Ocean View (Waikiki Tower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ala Moana Hotel by LSI Resorts ratings based on 13 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ala Moana Hotel by LSI Resorts

Everyone (5) Couples (4) Business (1) Family (4)
2 out of 5
Was advised that the room was an "AirBnB" and that if I had any complaints I had to contact you directly. That was never communicated to me when I booked the room. The floor at the entry way and the bathroom was filthy. I will never again book a room via Travelocity.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 24, 2021 by reservations

We are sorry you are unhappy with your stay. We will each out to the housekeeping staff to assure that all areas of the hotel room are clean and ready for guests to check in.

1 out of 5
This was not a vacation for me . There were no fresh towels no trash pick up no replacement ammenities and after a day or two the room felt dirty and unclean had I known this was a converted time share to rent I would not have stayed at this location

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 23, 2019 by LSI

Good day, We apologize, LSI does not provide daily housekeeping it is request only and charges may apply.

5 out of 5

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 19, 2019 by mariah

thank you for this feedback!

4 out of 5
Location was great nice view nice pool area. Liked there were plenty of sitting in the area. Starbucks in lobby is a plus

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 18, 2019 by Taylor C.

Thank you for staying with us. We appreciate your feedback!

3 out of 5
No maid service, no change of towels, parking fee sucks

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by Taylor C.

We appreciate your feedback! We hope to see you again!

1 out of 5
They had absolutely no customer service. Will not prefer to book another reservation there

Posted by on May 13, 2019

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Comment from Hotel Management

May 17, 2019 by mariha

we are sorry you experienced issues during your stay. thank you for this feedback.

2 out of 5
A big rip off. they charge extra for everything, a key fee, a resort fee, a towel fee and a cleaning fee

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 9, 2019 by LSI

We're sorry you were unhappy, all the information is listed on the pages before submitting and agree to the terms.

4 out of 5
I like that the hotel is right next to Ala Moana Shopping Center with all of the shops and restaurants.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 21, 2019 by LSI

Thank you for your feedback

5 out of 5

Wish I could have stayed longer!

My room on the 22nd floor was nice sized, excellent comfortable bed (there were 2 beds but I only slept in one). It has a microwave, coffeemaker, small refrigerator, large tv, bathtub with shower. Private balcony with nice ocean views. There is easy access to the Ala Moana mall. My only issue was at checkin, the clerk didn’t know of nearby restaurants - and they have one right at the hotel and there are many in the mall. I ordered from GrubHub and had food delivered when I could have just gone to the mall or eaten at the hotel. I had to checkout at 4:30am, the bellman and desk clerk then were very prompt and helpful.

Posted by , from Santa Barbara, CA on Mar 26, 2018

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Comment from Hotel Management

Mar 26, 2018 by LSI

Thank you for your feedback.

4 out of 5
Overall very satisfying because of spacious room and splendid view of ocean, beach and park..

Posted by on Sep 25, 2017

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Comment from Hotel Management

Sep 29, 2017 by Jeremy - Lead Coordinator

Thank you for taking the time to share your experience with Ala Moana by LSI Resorts.

About the Ala Moana Hotel by LSI Resorts

Location 410 Atkinson Drive, Honolulu, HI 96814

Renovations + Closures

The property will be renovating from February 10 2022 to January 24 2024 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Ala Moana Hotel by LSI Resorts offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 14000 square feet (1260 square meters) and includes conference space. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Ala Moana Hotel by LSI Resorts. Parking is available for a fee. A complete renovation of Ala Moana Hotel by LSI Resorts was completed in September 2020. This 3-star Honolulu hotel is smoke free.

  • 18 guestrooms or units
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ala Moana Hotel by LSI Resorts offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. This Honolulu hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.

Dada Cafe - This bistro serves breakfast, lunch, and dinner.

Signature Steakhouse - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Plantation Cafe - This café serves breakfast only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Units booked under LSI Resorts At Ala Moana are privately managed hotel units at Ala Moana. Please contact LSI Resorts directly for any questions or issues before, during and after your stay.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 128-176-9472

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 128-176-9472. This property accepts Visa, Mastercard, American Express, and Discover. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - 128-176-9472
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 35 per day
  • Late check-out fee: USD 90
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ala Moana Luxury Suites International
  • Ala Moana Luxury Suites International Honolulu
  • Ala Moana Luxury Suites International Hotel
  • Ala Moana Luxury Suites International Hotel Honolulu
  • Luxury International Suites
  • Luxury Suites Ala Moana
  • Luxury Suites International
  • Ala Moana Hotel LSI Resorts Honolulu
  • Ala Moana Hotel LSI Resorts
  • Ala Moana LSI Resorts Honolulu
  • Ala Moana LSI Resorts
  • Ala Moana by Luxury Suites International
  • Ala Moana by LSI Resorts
  • Ala Moana By Lsi Resorts
  • Ala Moana Hotel by LSI Resorts Hotel
  • Ala Moana Hotel by LSI Resorts Honolulu
  • Ala Moana Hotel by LSI Resorts Hotel Honolulu

You should know

  • Pool access available from 5:00 PM to 8:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.