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'Alohilani Resort Waikiki Beach

5-star property
2490 Kalakaua Avenue, Honolulu, HI 1-855-201-7819
4.0 out of 5
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See all 28 travelocity Reviews

"Very beautiful property with plants galore outside, big pillars outside and in, comfy seating, and huge entrance doors. Absolutely gorgeous lobby area ... " More

By a verified traveler on Fri 07 Apr 2023

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Hotel Description

5-star beach resort near Kuhio Beach Park

Steps from the beach

With a stay at this Waikiki resort, you'll be steps from Kuhio Beach Park and Duke Kahanamoku Statue. International Market Place and Honolulu Zoo are also within half a mile (1 km).

Poolside dining

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the gym and perks like free WiFi.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$275* Per night/room Oct 1 - Oct 2

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 King Bed, Diamond Head Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds, Lanai, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

'Alohilani Resort Waikiki Beach ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for 'Alohilani Resort Waikiki Beach

Everyone (9) Couples (12) Family (6)
3 out of 5

Posted by on Sep 21, 2023

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Comment from Hotel Management

Sep 22, 2023 by Guest Services

Aloha Timothy,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We look forward to the opportunity to discuss your stay with you.Mahalo nui loa,Guest Services

5 out of 5
Very beautiful property with plants galore outside, big pillars outside and in, comfy seating, and huge entrance doors. Absolutely gorgeous lobby area inside and outside of the lobby. The room was clean. The door to the bathroom barely cleared the toilet to close it. All of the staff were very gracious and attentive except one Bell person - a gentleman who wouldn't answer me when I asked for an umbrella. I asked if I could get an umbrella. He says "room number". I said I'd like to know how much it cost - thinking I may have to rent it. He says again "room number." I said well I just wanted to know if I had to pay for it. He says again "room number." I told him and then writes on a piece of paper and then slaps it down in front of me and states that I needed to sign it here and here. Then says, "if you don't return it, it will cost you $25." I said well, that's all I asked. He was the only bump in the road sort a speak. Beautiful vacation place!

Posted by on Apr 7, 2023

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Comment from Hotel Management

Apr 10, 2023 by Guest Services

Aloha Tori, Mahalo for choosing to stay with us and taking the time to share your feedback. We're thrilled to learn that you enjoyed your stay. We're also delighted you liked our elegant decor, clean room, and excellent staff. However, we sincerely apologize for the inconvenience you had. Your comments are important to us, and we'll incorporate them for necessary improvement in the future. Hosting you is a pleasure, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

5 out of 5

Posted by on Mar 14, 2023

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Comment from Hotel Management

Apr 4, 2023 by Guest Services

Aloha Anthony, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us and should your schedule permit, we would very much like to hear more about your experience. We look forward to welcoming you back when your travels bring you back to the Waikiki area.Mahalo nui loa,Guest Services

3 out of 5
The location is perfect to the beach and beautiful boardwalk. The hotel lobby is beautiful but it has cut back services - the coffee bar in the lobby I used to love is closed - and other coffee shops/restaurants within easy reach have lines with a 100 people waiting for Services. Its as though COVID caused so many shutdowns- many of the old businesses are gone from Waikiki - that now, when tourists are surging in a return Waikiki can't handle the load. And very annoying is Hawaii's - the governments exploitation of tourists - the hotel is already expensive, then add enormous state taxes and extra resort fees and I ended up with a high daily bill. ThenI call down for a bottle of hotel water - small one at that and they say its five dollars per bottle. If I'm paying a purported luxury hotel the amount I was, there should be some amenities provided. It just made me feel exploited and unwelcome.

Posted by , from POULSBO on Mar 10, 2023

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Comment from Hotel Management

Mar 11, 2023 by Guest Services

Aloha James, Mahalo for choosing to stay with us. We're thrilled to hear you liked our perfect location, stunning decor, and exquisite amenities. However, we're deeply sorry if we didn't fully meet your expectations. We will be sharing your feedback with the relevant department for future possible improvements. Should you wish to further discuss your stay, we would appreciate it if you could contact us directly. We sincerely apologize for the inconvenience and we look forward to hosting you again.Mahalo nui loa,Guest Services

1 out of 5
Great location. Hapless,unprofessional overworked staff,no service, room smelled like mold, expensive, nearly an hour to check in. No hotel operator. Use the phone if you like to hear it ring and no one answer. Really! WiFi worked sporadically until it didn’t.. Nice facility, but whoever is managing it should be running a youth hostel. They just don’t have a clue. NOT RECOMMENDED! GO ELSEWHERE!

Posted by , from NEW YORK on Dec 31, 2022

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Comment from Hotel Management

Jan 4, 2023 by Guest Services

Aloha James,Mahalo for staying and sharing your experience with us. We are very sorry to hear of the lapses in service and the inconveniences that you experienced. Providing an exceptional guest experience is our number one priority and we greatly value your feedback. We would appreciate the opportunity to address this concern with you directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

5 out of 5
I like the location of this hotel as well as the very friendly staff who check up on you via text. Everyone was warm and welcoming. Facility is very clean!

Posted by on Dec 13, 2022

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Comment from Hotel Management

Dec 14, 2022 by Guest Services

Aloha Maricar,Mahalo for choosing 'Alohilani on your recent stay in Honolulu. We are so thrilled you liked our perfect location, cleanliness, and welcoming staff. Having you as our guests was a delight. We look forward to your next visit.Mahalo nui loa,Guest Services

5 out of 5
The pool deck is phenomenal. It is extremely convenient—both in location and available amenities

Posted by on Dec 12, 2022

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Comment from Hotel Management

Dec 13, 2022 by Guest Services

Aloha Myranda, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled with your perfect rating and we're also glad you liked our magnificent pool deck, convenient location, and excellent amenities. Hosting you is a delight. We are excited to host you once again.Mahalo nui loa,Guest Services

5 out of 5

Posted by on Dec 11, 2022

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Comment from Hotel Management

Dec 13, 2022 by Guest Services

Aloha Dallas,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted to learn of your perfect rating. It was a pleasure to host you. In the meantime, please get in touch with us if we can assist you with planning your next vacation to Honolulu!Mahalo nui loa,Guest Services

4 out of 5

Posted by on Nov 12, 2022

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5 out of 5
The staff was wonderful. I really enjoyed the lei making and hula classes. Thank you for a great vacation!!!!

Posted by on Sep 27, 2022

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Comment from Hotel Management

Oct 4, 2022 by Guest Services

Aloha Andria, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly appreciate your kind words about our excellent staff. We're also delighted to know that you enjoyed the activities we offer. We had a great time hosting you, and we look forward to hosting you again in the future.Mahalo nui loa,Guest Services

About the 'Alohilani Resort Waikiki Beach

Location 2490 Kalakaua Avenue, Honolulu, HI 96815

Property Features

'Alohilani Resort Waikiki Beach offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A children's pool, a rooftop terrace, and spa services are also featured at the luxury 'Alohilani Resort Waikiki Beach. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Honolulu resort is smoke free.

  • 839 guestrooms or units
  • 38 levels
  • 2 buildings
  • 5 dining venues
  • Meeting rooms
  • 792 sq m of conference space
  • Built in 1971
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished lanais. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Private lanai (furnished)
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10 AM and on weekends from 8:00 AM to 10:00 AM.

Kai Coffee - Onsite coffee shop.

Longboard Club Lounge - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.

Swell Pool Bar Restaurant - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Momosan - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Morimoto Asia - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Boat tours nearby
  • Marina nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-114-954-4448-01

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property collects an hourly fee for late check-out.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-114-954-4448-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is not currently implementing any guest safety measures
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - TA-114-954-4448-01
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Tourism fee: USD 5 per accommodation, per stay
  • Utility fee: USD 1.38 per accommodation, per night
  • Resort fee: USD 58.99 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40–80 for adults, and USD 25–50 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 100.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Pacific Hotel
  • Pacific Beach Honolulu
  • Alohilani Resort
  • Pacific Beach Hotel Honolulu
  • Pacific Beach
  • Hotel Pacific Beach
  • Pacific Beach Hotel At Waikiki
  • Pacific Beach Hotel Hawaii/Honolulu
  • Alohilani Waikiki Beach
  • Alohilani
  • Alohilani Resort Waikiki Beach
  • Pacific Beach Hotel
  • 'alohilani Waikiki Honolulu
  • 'Alohilani Resort Waikiki Beach Resort
  • 'Alohilani Resort Waikiki Beach Honolulu
  • 'Alohilani Resort Waikiki Beach Resort Honolulu

You should know

  • Pool access available from 8 AM to midnight.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.