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"The property has a kitchen in select rooms and the rooms are spacious. " More

By a verified traveler on Sun 03 Apr 2022

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Hotel Description

3-star hotel near Waikiki Beach Walk

Waikiki stay

Within a 15-minute walk of this Waikiki hotel, you'll find Waikiki Beach Walk and Waikiki Beach. Royal Hawaiian Center and International Market Place are also within half a mile (1 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

1-Bedroom City View Kitchen – Diamond Head Tower

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View Hotel

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Partial Ocean View with Kitchen - Diamond Head Tower

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Standard Room, Kitchen, City View

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

1-Bedroom Ocean View Kitchen – Diamond Head Tower

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ambassador Hotel Waikiki ratings based on 21 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ambassador Hotel Waikiki

Everyone (6) Couples (6) Family (12)
3 out of 5
The property has a kitchen in select rooms and the rooms are spacious.

Posted by on Apr 3, 2022

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5 out of 5

Posted by on Dec 27, 2021

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4 out of 5
I was surprised at how old the place was but it had all I wanted and an area I liked so that did not matter. As of this writing I am still waiting for the final billing so my opinion could change.

Posted by on Dec 20, 2021

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4 out of 5

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by Guest Relations

Aloha, Mahalo for staying at Ambassador Waikiki, and for giving us a great rating. We hope you had a great time during your stay, and we look forward to welcoming you back soon. Mahalo, Guest Relations

1 out of 5
This property is old and in need of many repairs and updates. Items are torn, broken and worn out in the rooms. It looks nothing like the photos on their site. Wish we could have stayed somewhere else.

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 9, 2020 by Guest Relations

Aloha Sue, Thank you for choosing to stay with us. We appreciate your feedback, and we sincerely apologize for the inconvenience you encountered. Please rest assured that we've shared your comments with the appropriate departments. If you wish to discuss your stay further, please feel free to reach out to us. We hope you can give us another chance in the future. Mahalo, Guest Relations

4 out of 5
This place is too old. But staffs are all friendly and helpful. Also the location is not bad.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 31, 2019 by Guest Relations

Aloha Nickolas, Thank you for choosing to stay with us. We are happy to hear you had a great experience with our friendly and helpful staff. We hope to welcome you back soon. Mahalo, Guest Relations

2 out of 5
A/C Reno-control was no in. It took about 45/50min after my call to front fest asking for the control - room was very warm! Room facilities are all very much old with wear and tears here and there. Cups/Glasses and other kitchen items looked not clean inside rather dirty drawers. No wraps covered the cup , glasses, plates and the others which I just could not feel I can used them. Beds,shower era are clean n decent. Curtain could not close to cut outside light, Door safety lunch not Good ( could not turn to the end to kick) and many Damaged wood lock area reminded me something Happened not once but some more times to try to open the door ( could not feel security ). Water Bag idea is Good !

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 22, 2019 by Guest Relations

Aloha, Mahalo for staying with us and bringing this to our attention. We are very sorry to hear about the lapse in service and inconveniences that you experienced during your stay. Our guest experience is our top priority and we greatly value your feedback. We would welcome a chance to discuss these issues with you. Please accept our deepest apologies and we look forward to the opportunity to host you again. Mahalo, Guest Relations

1 out of 5
If you don’t mind living with roaches and old, mildew and conditions. You should stay here! Otherwise don’t!

Posted by on Aug 30, 2019

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Comment from Hotel Management

Sep 4, 2019 by Guest Relations

Aloha, Thank you for taking the time to leave a review. We're sorry to hear your visit did not exceed your expectations. Our guest experience is our top priority and we have shared your feedback with management for future improvement. Please accept our apologies, and we look forward to the opportunity to host you again. Mahalo, Guest Relations

2 out of 5
The poor place is literally falling apart. The staff made it as comfortable as they could.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 24, 2019 by Guest Relations

Aloha, Thank you for taking the time to leave a review. We're sorry to hear you did not have a pleasant stay. Please know we value the feedback and have shared your comments with management for future improvement. Please accept our apologies, and we look forward to the opportunity to host you again. Mahalo, Guest Relations

4 out of 5

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 24, 2019 by Guest Relations

Aloha, Thanks for staying with us. We appreciate the review and we look forward to welcoming you again. Mahalo, Guest Relations

About the Ambassador Hotel Waikiki

Location 2040 Kuhio Ave, Honolulu, HI 96815

Renovations + Closures

This property is closed from June 22 2022 to May 1 2023 (dates subject to change).

This property will be closed from June 22 2022 to February 28 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

Ambassador Hotel Waikiki offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a coffee shop/cafe on site. You'll find a 24-hour business center on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ambassador Hotel Waikiki. For a fee, parking is available. This 3-star Honolulu hotel is smoke free.

  • 311 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 1968
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Ambassador Hotel Waikiki offers 311 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

  • Golfing nearby
  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE-178-053-9392-01R TA-178-053-9392-01R

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is GE-178-053-9392-01R TA-178-053-9392-01R. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - GE-178-053-9392-01R TA-178-053-9392-01R
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Management fee: USD 5.00 per accommodation, per stay
  • Resort fee: USD 35.39 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Laundry facilities
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 39 per night (in/out privileges)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel
  • Ambassador Hotel Waikiki
  • Ambassador Waikiki
  • Ambassador Waikiki Hotel
  • Hotel Ambassador Waikiki
  • Waikiki Ambassador
  • Waikiki Ambassador Hotel
  • Ambassador Hotel Honolulu
  • Ambassador Hotel Waikiki Hawaii/Honolulu
  • Ambassador Hotel Waikiki Hotel
  • Ambassador Hotel Waikiki Honolulu
  • Ambassador Hotel Waikiki Hotel Honolulu

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.