For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At this Waikiki resort, you'll be well placed to visit International Market Place and Waikiki Beach, both steps away. Royal Hawaiian Center and Waikiki Beach Walk are also within half a mile (1 km).
Luxury amenities
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury resort. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and airport shuttle. Enjoy the fitness center and unwind at the beach bar and poolside bar.
Comfy beds, WiFi
The 791 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and room service.
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach ratings based on 15 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Everyone (6)Couples (5)Family (5)
5 out of 5
Close to beach. Excellent dining area overlooking beach. Very quaint decor - loved it, very homely.
Posted by a verified traveler on Dec 16, 2019
Was this review helpful to you?
Comment from Hotel Management
Dec 17, 2019
by Guest Experience Team
Aloha,
Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. It is a pleasure to hear you had enjoyed your stay with us. From the classic beauty of the Moana to our oceanfront and central Waikiki location. I am also pleased to hear you had taken the opportunity to dine with us. May the Moana memories of your stay be fondly remembered. We hope to welcome you back one day soon.
Me Ke Aloha Pumehana (with warm aloha),
Karen W.
Guest Experience Team
3 out of 5
This is iconic hotel, but for the price it's tired and a bit worn. Food is average, and rooms are dated. Nice staff and premium location are what you pay for - not luxury or cuisine.
Posted by a verified traveler on Oct 16, 2019
Was this review helpful to you?
Comment from Hotel Management
Oct 17, 2019
by Guest Experience Team
Aloha,
Mahalo for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. It is a delight to hear you had enjoyed our oceanfront and central Waikiki location and had found our associates to be nothing but nice. Thank you also for taking the time to share your comment on the areas that we may improve on. Your comments will be shared with our team so we may look into make these changes. We hope to have the opportunity to welcome you back so you may see improvements in these areas.
Mahalo,
Karen W.
Guest Experience Team
3 out of 5
The hotel is very nice, Architecturally speaking, our room was a bit small, but OK. We did have two plumbing issues in 306, and one in 308. The rooms didn't have dressers with storage for the clothing, Only two drawers for clothing that didn't require hangers. and two additional drawers in the night stands. The main lighting was recess, which was marginal at best, the night stand lights were the main lighting for the rooms. USB chargers only on one side of the bed, for two persons, is a bit inconvenient. As for the bathrooms, 306 there was a big crust next to the shower stall and the vanity. the maid didn't clean the bathroom sink, the bathroom floor grout, was not properly sealed, thus yellow. The toilet paper dispenser mount location was mounted for really small persons, you either had to sit straight up, or lean forward a lot to clear the dispenser. I knocked the toilet paper roll into the garbage can in the night. as I sat down. 308 bathroom shower, soap scum build-up in the drain, cause slow drain. We had dinner at the hotel restaurant, on the left, I think it was call the Veranda, the Cesar salad was not properly chilled, the lettuce was wilted, and not crunchy. the dressing was light. the pork chop was slightly over cooked, a bit dry. In general the staff was very nice, specially the staff at umbrella rentals. The one big plus for my wife, was she liked the smell in the hotel , and corridors, that your staff sprays.
Posted by a verified traveler on Oct 7, 2019
Was this review helpful to you?
Comment from Hotel Management
Oct 8, 2019
by Guest Experience Team
Aloha,
Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. Thank you also for taking the time to share your experience. I am delighted to hear you had enjoyed the Westin White Tea scent that is diffused across the Moana. I am also delighted to hear you had found our associates to be very nice especially our Beach & Pool associates. On the other hand, I am disappointed to learn of the inconveniences and disappointments you had experienced during your stay. As a Westin resort we strive to provide a renewing and relaxing stay to all of our guests and we sincerely apologize for failing to provide this to you. Your comments will be shared with our Engineering ,Housekeeping and veranda teams so we may look into improving upon the items you have discussed. It is our hope to have the opportunity to welcome you back one day soon so you may see improvements. Thank you again for providing us with your valuable feedback.
Me Ke Aloha Pumehana (with warm aloha),
Karen W.
Guest Experience Team
5 out of 5
Beautiful hotel and great location. We loved our stay here!
Posted by a verified traveler on Sep 9, 2019
Was this review helpful to you?
Comment from Hotel Management
Sep 10, 2019
by Guest Experience Team
Aloha,
It is a pleasure to hear you had enjoyed your stay with us at the Moana Surfrider, the First Lady of Waikiki. Since our opening on March 11, 1901 we strive to provide warm Hawaiian hospitality to our guests. And I am delighted to hear this is what you had experienced along with enjoying the classic beauty of the Moana. We hope the memories of your stay will be fondly remembered until your next visit.
Mahalo,
Karen W.
Guest Experience Team
4 out of 5
Posted by a verified traveler on May 13, 2019
Was this review helpful to you?
Comment from Hotel Management
May 16, 2019
by Guest Experience Team
Aloha,
Thank you for staying with us at the Moana Surfrider, A Westin Resort & Spa. I am delighted to see you had rated your stay as a 4 out of 5. I hope the Moana memories of your stay will be fondly remembered until your next visit.
Mahalo,
Karen W.
Guest Experience Team
5 out of 5
Location, staff, amenities, restaurant and history
Posted by a verified traveler on Apr 26, 2019
Was this review helpful to you?
Comment from Hotel Management
May 20, 2019
by Guest Experience Team
Aloha,
Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. I am delighted to hear you had truly enjoyed your stay. Fondly referred to as the "First Lady of Waikiki" we are proud to continue on the Moana's legacy to provide warm Hawaiian hospitality to our guests. I am delighted to hear this is what you had experienced through the Moana, our associates as well as through our restaurants. I hope the Moana memories created during your stay will be fondly remembered until your next visit.
Mahalo,
Karen W.
Guest Experience Team
2 out of 5
I didn't like my shower leaking all over the floor. Needed 6 towels on the floor to catch the water that was leaking. Didn't like the fact i booked a king room but only got a queen bed instead. Overall for the price it was a major disappointment.
Posted by a verified traveler on Apr 13, 2019
Was this review helpful to you?
Comment from Hotel Management
May 20, 2019
by Guest Experience Team
Aloha,
Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. Please accept my apologies for the inconveniences and disappointments you had experienced during your stay. Please know that we will be sharing your comments with our team so we may make the necessary improvements. We hope to have the opportunity to welcome you so you may see improvements.
Mahalo,
Karen W.
Guest Experience Team
5 out of 5
Loved everything about this hotel. Loved the staff, loved the cleanliness, the smell, everything
Posted by a verified traveler on Apr 8, 2019
Was this review helpful to you?
Comment from Hotel Management
May 20, 2019
by Guest Experience Team
Aloha,
I am delighted to hear you had loved your stay with us at the Moana Surfrider, A Westin Resort & Spa. From our lovely associates to our Westin white tea scent. I hope Moana memories created during your stay will be fondly remembered until your next stay.
Mahalo,
Karen W.
Guest Experience Team
5 out of 5
Great View, clean, all employees was nice and polite, best location , thank you for make my wonderful vacation to fantastic!!!!
Posted by a verified traveler on Mar 22, 2019
Was this review helpful to you?
Comment from Hotel Management
May 20, 2019
by Guest Experience Team
Aloha,
Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. I am delighted to hear you had enjoyed your stay. From our friendly associates and the Moana's central and oceanfront Waikiki location. I hope the Moana memories of your stay will be fondly remembered until your next stay.
Me Ke Aloha Pumehana (with warm aloha),
Karen W.
Guest Experience Team
1 out of 5
Posted by a verified traveler on Mar 21, 2019
Was this review helpful to you?
Comment from Hotel Management
May 20, 2019
by Guest Experience Team
Aloha,
Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. Please accept my sincere apologies that your stay was less than memorable. We hope to have the opportunity to welcome you back one day soon so you may see improvements.
Mahalo,
Karen W.
Guest Experience Team
About the Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
This property is closed from March 23 2020 to September 14 2020 (dates subject to change).
Property Features
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. There are 7 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Honolulu resort.
791 guestrooms or units
21 levels
3 buildings
2 dining venues
Built in 1901
Bar on the beach
Bar by the pool
Bar or lounge
Coffee shop
Cabanas by the pool (surcharge)
Umbrellas for the pool
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Gift shop
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Daniel K. Inouye Intl. Airport (HNL) (15.8 km / 9.8 mi)
Property shuttles: Airport shuttle
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Honolulu resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Pillowtop beds
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Gaming console
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Beachhouse at the Moana - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Veranda at the Beachhouse - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Surfrider Cafe - This café serves light fare only. Open daily.
The Beach Bar - This beachfront bar serves light fare only. Open daily.
Vintage 1901 - This piano bar serves light fare only. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Bicycle rentals nearby
Golfing nearby
Parasailing nearby
Surfing/boogie boarding nearby
Hiking/biking trails nearby
Sailing nearby
Scuba diving nearby
Spa Services
Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Number of treatment rooms 3
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Deep tissue massage
Prenatal massage
Spa tub in spa
Reflexology
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
It is property policy that all guests must wear a face mask within public areas of the property.
Anyone traveling to Hawaii is required to self-quarantine for 14 days. Beginning September 1, travelers who have proof of a negative COVID-19 test taken within 72 hours of arrival are exempt.
Front desk staff will greet guests on arrival.
Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Penthouse (Ocean), Suite, or Club room categories include access to the Beach Club Lounge for a maximum of 2 adults and 2 children age 12 and younger per room. Fees apply for additional registered adult and/or child. Children age 5 and younger are complimentary with a paid adult.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is GE-069-973-6064-01. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
UnionPay
Staffed front desk
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
State tax ID - GE-069-973-6064-01
Service animals not allowed
Debit cards
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 48.29 per accommodation, per night
The resort fee includes:
Fitness/yoga classes
Internet access
Newspaper
Phone calls
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 37 for adults and USD 37 for children (approximately)
Fee for in-room wireless Internet: USD 14 per day (rates may vary)
Fee for in-room wired Internet: USD 31.41 per night (rates may vary)
Fee for wireless Internet in public areas: USD 31.41 per day (rates may vary)
Airport shuttle fee: USD 16.00 per person (one way)
Self parking fee: USD 35.00 per day
Valet parking fee: USD 45.00 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /Honolulu-Hotels-Moana-Surfrider,-A-Westin-Resort-&-Spa,-Waikiki-Beach.h15534-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Honolulu-Hotels-Moana-Surfrider,-A-Westin-Resort-&-Spa,-Waikiki-Beach.h15534-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
There are 2 onsite restaurants, offering options like ocean views, al fresco dining, and a beachfront location.
Free parking is not available at this resort. Self parking is available for USD 35.00 per day, and valet parking for USD 45.00 per day.
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is 9.8 mi (18-min drive) away from the Honolulu, HI (HNL-Daniel K. Inouye Intl.) airport, the closest popular airport to the property.
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach features an outdoor pool.
This resort is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Moana Lani Spa, where you can enjoy body treatments, massages, and hydrotherapy.
Free breakfast isn't provided at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, but buffet breakfast is offered for a fee of USD 37 for adults and USD 37 for children. It's available every day from 7:00 AM to 11:00 AM.
Check-in is from 3 PM - midnight.
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers an airport shuttle 24 hours a day, for a charge of USD 16.00 per person, one way.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
