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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5-star property
2365 Kalakaua Avenue, Honolulu, HI 1-855-201-7819
4.3 out of 5
Very good!
See all 18 travelocity Reviews

"Excellent hotel. Beautiful and historic and in an excellent location. Beach access and pool are great with food and drink options on-site. Friendly st ... " More

By a verified traveler on Mon 18 Oct 2021

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Hotel Description

4.5-star beachfront resort near Waikiki Beach

On the beach

At this Waikiki resort, you'll be well placed to visit Waikiki Beach and International Market Place, both steps away. Royal Hawaiian Center and Waikiki Beach Walk are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury resort. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and valet parking. Enjoy the gym and unwind at the bar/lounge and beach bar.

Comfy beds, WiFi

The 791 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and room service.

Room, 1 King Bed, Non Smoking, City View (Diamond)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$349* Per night/room Jan 23 - Jan 24

Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, City View (Historic Banyan)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Oceanfront (Diamond)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, City View (Diamond)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Everyone (7) Couples (6) Family (6)
5 out of 5
Excellent hotel. Beautiful and historic and in an excellent location. Beach access and pool are great with food and drink options on-site. Friendly staff who are always helpful. Great hotel overall.

Posted by on Oct 18, 2021

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5 out of 5
This is just an awesome hotel based on the location and history and amenities.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 6, 2021 by GM

Aloha, Mahalo for choosing the Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and for your fantastic review. Known as the ""First Lady of Waikiki,"" our hotel opened in 1901, and we enjoy hearing from our guests about how much they love the historic architecture and beautiful accommodations. We focus on providing genuine and thoughtful service along with a seamless blend of Victorian elegance and contemporary comfort; we appreciate your acknowledgment of our efforts. We look forward to seeing you again soon. Mahalo, Kyle A. Resident Manager

5 out of 5

Posted by on May 29, 2021

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4 out of 5

Posted by on May 26, 2021

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5 out of 5
Conveniently located with spacious rooms. Staff was helpful and kind in all our interactions. Some amenities were limited due to Covid, but overall was a great place to stay with my family.

Posted by on Mar 21, 2021

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5 out of 5
Close to beach. Excellent dining area overlooking beach. Very quaint decor - loved it, very homely.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. It is a pleasure to hear you had enjoyed your stay with us. From the classic beauty of the Moana to our oceanfront and central Waikiki location. I am also pleased to hear you had taken the opportunity to dine with us. May the Moana memories of your stay be fondly remembered. We hope to welcome you back one day soon. Me Ke Aloha Pumehana (with warm aloha), Karen W. Guest Experience Team

3 out of 5
This is iconic hotel, but for the price it's tired and a bit worn. Food is average, and rooms are dated. Nice staff and premium location are what you pay for - not luxury or cuisine.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 17, 2019 by Guest Experience Team

Aloha, Mahalo for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. It is a delight to hear you had enjoyed our oceanfront and central Waikiki location and had found our associates to be nothing but nice. Thank you also for taking the time to share your comment on the areas that we may improve on. Your comments will be shared with our team so we may look into make these changes. We hope to have the opportunity to welcome you back so you may see improvements in these areas. Mahalo, Karen W. Guest Experience Team

3 out of 5
The hotel is very nice, Architecturally speaking, our room was a bit small, but OK. We did have two plumbing issues in 306, and one in 308. The rooms didn't have dressers with storage for the clothing, Only two drawers for clothing that didn't require hangers. and two additional drawers in the night stands. The main lighting was recess, which was marginal at best, the night stand lights were the main lighting for the rooms. USB chargers only on one side of the bed, for two persons, is a bit inconvenient. As for the bathrooms, 306 there was a big crust next to the shower stall and the vanity. the maid didn't clean the bathroom sink, the bathroom floor grout, was not properly sealed, thus yellow. The toilet paper dispenser mount location was mounted for really small persons, you either had to sit straight up, or lean forward a lot to clear the dispenser. I knocked the toilet paper roll into the garbage can in the night. as I sat down. 308 bathroom shower, soap scum build-up in the drain, cause slow drain. We had dinner at the hotel restaurant, on the left, I think it was call the Veranda, the Cesar salad was not properly chilled, the lettuce was wilted, and not crunchy. the dressing was light. the pork chop was slightly over cooked, a bit dry. In general the staff was very nice, specially the staff at umbrella rentals. The one big plus for my wife, was she liked the smell in the hotel , and corridors, that your staff sprays.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. Thank you also for taking the time to share your experience. I am delighted to hear you had enjoyed the Westin White Tea scent that is diffused across the Moana. I am also delighted to hear you had found our associates to be very nice especially our Beach & Pool associates. On the other hand, I am disappointed to learn of the inconveniences and disappointments you had experienced during your stay. As a Westin resort we strive to provide a renewing and relaxing stay to all of our guests and we sincerely apologize for failing to provide this to you. Your comments will be shared with our Engineering ,Housekeeping and veranda teams so we may look into improving upon the items you have discussed. It is our hope to have the opportunity to welcome you back one day soon so you may see improvements. Thank you again for providing us with your valuable feedback. Me Ke Aloha Pumehana (with warm aloha), Karen W. Guest Experience Team

5 out of 5
Beautiful hotel and great location. We loved our stay here!

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 10, 2019 by Guest Experience Team

Aloha, It is a pleasure to hear you had enjoyed your stay with us at the Moana Surfrider, the First Lady of Waikiki. Since our opening on March 11, 1901 we strive to provide warm Hawaiian hospitality to our guests. And I am delighted to hear this is what you had experienced along with enjoying the classic beauty of the Moana. We hope the memories of your stay will be fondly remembered until your next visit. Mahalo, Karen W. Guest Experience Team

4 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 16, 2019 by Guest Experience Team

Aloha, Thank you for staying with us at the Moana Surfrider, A Westin Resort & Spa. I am delighted to see you had rated your stay as a 4 out of 5. I hope the Moana memories of your stay will be fondly remembered until your next visit. Mahalo, Karen W. Guest Experience Team

About the Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Location 2365 Kalakaua Avenue, Honolulu, HI 96815

Property Features

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. There are 7 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Honolulu resort.

  • 791 guestrooms or units
  • 21 levels
  • 3 buildings
  • 2 dining venues
  • Built in 1901
  • Deli
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Beachhouse at the Moana - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Veranda at the Beachhouse - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Surfrider Cafe - This café serves light fare only. Open daily.

The Beach Bar - This beachfront bar serves light fare only. Open daily.

Vintage 1901 - This piano bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE-069-973-6064-01

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The tax ID number is GE-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • State tax ID - GE-069-973-6064-01
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.54 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 37 for adults and USD 37 for children (approximately)
  • Fee for in-room wireless Internet: USD 14 per day (rates may vary)
  • Fee for in-room wired Internet: USD 31.41 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 31.41 per day (rates may vary)
  • Self parking fee: USD 42 per day
  • Valet parking fee: USD 55 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moana
  • Moana Surfrider
  • Moana Surfrider Westin
  • Moana Surfrider Westin Honolulu
  • Moana Surfrider Westin Waikiki Beach
  • Moana Surfrider Westin Resort Honolulu
  • Surfrider
  • Surfrider Moana
  • Moana Surfrider Westin Resort Waikiki Beach
  • Moana Surfrider, a Westin Hotel Honolulu
  • Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
  • Moana Surfrider, a Westin Resort And Spa
  • Westin Honolulu
  • Moana Surfrider Westin Resort
  • a Westin Resort And Spa
  • Honolulu Westin
  • Westin Moana Surfrider
  • a Westin Hotel Honolulu
  • Moana Surfrider Westin Resort
  • Westin Honolulu
  • Moana Surfrider
  • A Westin Resort & Spa
  • Waikiki Beach Hawaii/Honolulu
  • Moana Surfrider A Westin Resort Spa Waikiki Beach
  • Moana Surfrider A Westin Resort Spa
  • Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
  • Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.