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4.1 out of 5

"Location is good. Too many local users on weekends. At $35/day valet parking is too expensive. Food could be better. The Portuguese Bean Soup is not a ... " More

By a verified traveler on Sun 01 Mar 2020

Hotel Description

3.5-star beachfront hotel near Waikiki Beach

On the beach

Within a 15-minute walk of this Diamond Head - Kapahulu - St. Louis hotel, you'll find Honolulu Zoo and Queen Kapiʻolani Regional Park. Waikiki Beach and International Market Place are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas and valet parking. A hair salon, laundry facilities, and concierge services are also on offer.

Free Internet, lanais

Featuring conveniences like refrigerators and coffee/tea makers, the 118 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Lanais, room service, and free local calls are also available.

Standard Room (Diamond Head View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Room (Moderate)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Ocean View (Ocean Waikiki)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Diamond Head)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

New Otani Kaimana Beach Hotel ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New Otani Kaimana Beach Hotel

Everyone (14) Couples (2) Family (4)
3 out of 5
Location is good. Too many local users on weekends. At $35/day valet parking is too expensive. Food could be better. The Portuguese Bean Soup is not as good as it used to be. They need a real chef.

Posted by on Mar 1, 2020

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5 out of 5
Hotel room was very clean and modern. Very helpful and friendly staff. Great food and drinks. Love that you can walk out to the beach from hotel.

Posted by on Nov 13, 2019

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3 out of 5
I liked it was next to the beach and that I could go swimming without walking or driving a long way. I didn't like al the extra charges, such as the $34.00 per night for valet parking as well as the $17.50 per day resort fees, for which I hardly used. one more thing I didn't like was the cost of food. an omelet with breakfast potatoes and toast was $32.00 plus tip. Crazy!

Posted by on Sep 26, 2019

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5 out of 5

Posted by on Sep 21, 2019

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4 out of 5

Posted by on Sep 16, 2019

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5 out of 5

Posted by on Jul 26, 2019

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3 out of 5
Fabulous lication. Gorgeous views. Parking rates too high and property had wear and tear, generally older. Bed was too firm.

Posted by on Jul 1, 2019

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5 out of 5
The less crowded part of Waikiki.....nice beach area.....rooms well appointed.....food very good.....wait staff very courteous.....back to back yearly stays for us, and we shall return.

Posted by on Jun 28, 2019

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5 out of 5
I love this hotel. It is separated from Waikiki by a park which makes it a very peaceful place but convenient to amenities off Waikiki.

Posted by on Jun 24, 2019

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2 out of 5
Suppose to be 4stars hotel, but look like 2 stars, nothing look 4 stars, just nice by the water that it

Posted by on Feb 13, 2019

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About the New Otani Kaimana Beach Hotel

Location 2863 Kalakaua Ave, Honolulu, HI 96815

Renovations + Closures

This property is closed from March 28 2020 to October 14 2020 (dates subject to change).

Property Features

There's a restaurant on site. WiFi is free in public spaces. New Otani Kaimana Beach Hotel offers its guests a full-service spa. Event space at this hotel measures 1650 square feet (153 square meters) and includes a meeting room. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly New Otani Kaimana Beach Hotel. For a fee, parking is available. This 3.5-star Honolulu hotel is smoke free.

  • 118 guestrooms or units
  • 9 levels
  • 1650 sq ft of conference space
  • 153 sq m of conference space
  • Dining venue
  • Towels for the beach
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (18.4 km / 11.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

New Otani Kaimana Beach Hotel offers 118 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to lanais. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Private lanai
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Hau Tree Lanai - This beachfront restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkeling nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Jujube Clinic and Salon has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - WHO17210163201

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is WHO17210163201. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - WHO17210163201
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 0.00 per stay
  • Resort fee: USD 20.70 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Bicycle storage
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 50 per person (approximately)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Rollaway bed fee: USD 60.00 per day
  • A facilities fee includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani Kaimana Beach
  • Kaimana Beach Hotel
  • New Otani
  • New Otani Hotel
  • New Otani Kaimana Beach
  • New Otani Kaimana Beach Honolulu
  • New Otani Kaimana Beach Hotel
  • New Otani Kaimana Beach Hotel Honolulu
  • Otani Hotel
  • Otani Kaimana Hotel
  • New Otani Hawaii
  • The New Otani Kaimana Beach Hotel Hawaii/Honolulu
  • Otani Kaimana Hotel Honolulu
  • New Otani Kaimana Beach Hotel Hotel
  • New Otani Kaimana Beach Hotel Honolulu
  • New Otani Kaimana Beach Hotel Hotel Honolulu

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.