"The noise of the staff ...rolling carts on the concrete side walks at 6:15AM. Talking loud to coworkers for long period of time early in the AM. The s ... " More
Oceanside stay
With a stay at this Waikiki hotel, you'll be steps from Waikiki Beach Walk and Royal Hawaiian Center. Fort DeRussy Beach Park and International Market Place are also within half a mile (1 km).
Dining, outdoor pool
A restaurant and an outdoor pool are featured at this hotel. WiFi in public areas is free. Self parking and a convenience store are also offered on site.
Aug 21, 2023 by Waikiki Heritage Hotel Agent
Thank you for staying at Waikiki Heritage Hotel. We appreciate your feedback! Mahalo.
May 3, 2023 by Waikiki Heritage Hotel Agent
Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered. The experience you described falls far short of our high standards and of the expectations our guests have. There's no excuse for this and I can assure you that we have taken immediate action to ensure it doesn't happen again. Mahalo
Apr 20, 2023 by Waikiki Heritage Hotel Agent
Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo
Mar 2, 2023 by Waikiki Beachwalk Hotel Agent and Team
Aloha Michelle,Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered. The experience you described falls far short of our high standards and of the expectations our guests have. There's no excuse for this and I can assure you that we have taken immediate action to ensure it doesn't happen again. Mahalo
Jan 19, 2023 by Pagoda Waikiki Agent
Mahalo for choosing Waikiki Beach Walk Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us and we can't wait to welcome you back! Mahalo
Dec 5, 2022 by Pagoda Waikiki Agent
Aloha sharonThank you for staying with us and taking the time to share your experience. We appreciate guest feedback, as it allows us to improve the Pagoda Waikiki Hotel experience. Please accept my apologies for the issues you encountered. Still, we should have done a better job of ensuring these oversights never occur. It was clearly an accident, but unacceptable, nonetheless. Rest assured we have procedures in place, so this doesn't happen again.
Jun 26, 2022 by Pagoda Waikiki Agent
Thank you for staying at Pagoda Waikiki. We appreciate your feedback!
Apr 17, 2022 by Pagoda Waikiki Agent
We are sorry you are unhappy. Your reservation was for studio type of room with full kitchen. We did asked what's the concern with room but we were told it's not up to the guest expectations. Our housekeepers also double checked the room and it was cleaned. For location, we are at the center of Waikiki which has easy access to most restaurants and beaches. Mahalo!
Mar 13, 2022 by Pagoda Waikiki Agent
We have released your deposit when you checked out. Normally it take about 5 - 7 business days for the funds to show back to your card
There's a restaurant on site. WiFi is free in public spaces. Waikiki Heritage Hotel also features an outdoor pool, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Honolulu hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Offsite parking reservations required
Waikiki Heritage Hotel offers 60 air-conditioned accommodations with safes. 48-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.
Steak Farm - Onsite restaurant.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.