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4.2 out of 5

"Overall we enjoyed our stay. I would recommend this hotel. Busy city so it was always busy at the hotel. Staff was very friendly and helpful. Parking ... " More

By a verified traveler on Mon 04 Oct 2021

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Hotel Description

3-star hotel in Waikiki

In shopping district

At this Waikiki hotel, you'll be within a 5-minute walk of Waikiki Beach Walk and Royal Hawaiian Center. International Market Place and Duke Kahanamoku Beach are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the laundry service. There's a gym on site, and laundry facilities and concierge services are also offered.

Soaking tubs, WiFi

Boasting deep soaking bathtubs, the 327 guestrooms also offer WiFi and balconies. Flat-screen TVs come with digital channels, and other amenities include refrigerators and coffee/tea makers.

Room, 1 King Bed, Accessible (Waikiki View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$121* Per night/room Oct 20 - Oct 21

Room, 1 King Bed (Waikiki View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (Waikiki View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Bedroom, Accessible (1 Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Bedroom (1 Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Waikiki Malia by Outrigger ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waikiki Malia by Outrigger

Everyone (9) Couples (6) Family (14)
4 out of 5
Overall we enjoyed our stay. I would recommend this hotel. Busy city so it was always busy at the hotel. Staff was very friendly and helpful. Parking is expensive all over the city so be aware, was almost not worth having a rental car. When first arriving it was hard to determine where we could park, the parking garage is on the "side" street, or around the corner from the hotel entrance. Since it's a downtown area it's close to plenty of shopping and places to eat. Building is definitely older, our room constantly smelled a bit musty. However, we saw cleaning staff every day taking care of business. We had no microwave, which was a bummer, so many places to eat and had leftovers but couldn't keep anything. Maybe it was just the room we chose, there was a small fridge however it didn't get very cold. Downtown hotel, so it's roughly an hour away from Northshore or if you want to get out of the city for less touristy things on the west side of the island.

Posted by , from Papillion on Oct 4, 2021

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Comment from Hotel Management

Oct 6, 2021 by Front Desk Supervisor

Aloha Teri, Thank you for taking the time to post this review and share your experience at the Waikiki Malia by Outrigger. We are thrilled to know that you had a wonderful time and enjoyed the service you received from our staff. Our central location allows our guests to explore the city while also offering a relaxing place to stay. We look forward to welcoming you back soon. Mahalo Nui Loa, Kathryn Agdeppa

2 out of 5
Security and staff do nothing to strange people coming in that don’t stay there and out front of the main doors and room smelled bad so I got another room and door didn’t lock and lots of homeless out front

Posted by on Aug 28, 2021

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Comment from Hotel Management

Aug 30, 2021 by Kathryn, FD Supervisor

Aloha Iorron Andrew, Thank you for posting a thorough review of your experience. We are saddened to hear that your experience at Waikiki Malia by Outrigger was negatively impacted by current conditions of the surrounding area. Honolulu is a destination of choice for visitors looking to relax and explore the island. We hope you can return at any of our Outrigger property and we can provide the excellent hospitality that you deserve. Mahalo Nui Loa!

2 out of 5
Room was not available at check-in time, we had to wait for approximately 30 minutes until we were able to get our room keys, apparently the room hadn’t been cleaned yet. We arrived at 3.

Posted by on Aug 27, 2021

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Comment from Hotel Management

Sep 1, 2021 by Amante

Aloha Mr. Aguilar, Thank you for sharing your feedback. We are sorry that your experience upon check in was not an amazing one. At the Waikiki Malia, we strive to provide the best experience we can for our guests. Please accept our sincere apologies for not having your room ready when you arrived. I have spoken to the manager in charge in this area to take appropriate measures to rectify the situation. Please feel free to reach out to us with any further comments, concerns or suggestions you have so that we can make your experience a better one. We would love to make things right if you could give us another chance. Sincerely, Amante Castro Guest Service Manager

5 out of 5
Really enjoyed my stay. Employees are nice and helpful

Posted by , from Mission on Aug 27, 2021

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Comment from Hotel Management

Aug 29, 2021 by Amante

Aloha, We are thrilled to have you as part of our Waikiki Malia family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Sincerely, Amante Castro Guest Service Manager

4 out of 5
Location

Posted by on Aug 14, 2021

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Comment from Hotel Management

Sep 16, 2021 by Garrick

Aloha, We appreciate your 4 star rating on your experience at Waikiki Malia by Outrigger. We are happy to see that you enjoyed your stay with us! We look forward to welcome you back in the near future. Mahalo Nui Loa!

5 out of 5
Good service.

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 4, 2021 by Kathryn, FD Supervisor

Aloha, Thank you for staying at Waikiki Malia by Outrigger. We are delighted to read that our staff provided great service. We look forward to welcoming you back. Mahalo Nui Loa!

5 out of 5
In the center of Waikiki shopping but close enough to walk to the beach. Located right on the public bus route. Exterior could use some TLC but the interior exceeded expectations. Very pleasant and helpful staff. Will book with this hotel again.

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 25, 2021 by Amante

Aloha, Thank you for your feedback and for sharing your good experience at the Waikiki Malia Hotel. I will definitely share your kind words with out staff. We look forward to your return visit to the islands. Sincerely, Amante Castro Guest Service Manager

5 out of 5
Everything was perfect.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 22, 2021 by Amante

Aloha, Thank you so much for this 5-star review. We really appreciate you being our guest and helping to share the word about us. We’re here for you anytime. Sincerely, Amante Castro Guest Service Manager

5 out of 5
We enjoyed staying at the Malia by Outrigger! The staff from front desk to concierge to housekeeping was friendly and helpful. Our room was always clean before we got back. We bugged Greg at the concierge desk. We went right as they lifted some restrictions due to COVID so things where just opening back up and Greg helped us big time planning what we where gonna do while we were there. Any who everything was amazing!

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 22, 2021 by Amante

Aloha, Thank you so much for your 5-star review! We will share this with our Malia ohana to let them know to keep up the amazing work. Sincerely, Amante Castro Guest Service Manager

5 out of 5

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 15, 2021 by Garrick

Aloha, We appreciate your 5 star rating on your experience at Waikiki Malia by Outrigger. Thank you and we hope to provide a more memorable experience on your next visit. Mahalo Nui Loa! Garrick Otsuka Manager on Duty

About the Waikiki Malia by Outrigger

Location 2211 Kuhio Ave, Honolulu, HI 96815

Property Features

Waikiki Malia by Outrigger offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Waikiki Malia by Outrigger. Parking is available for a fee. This 3-star Honolulu hotel is smoke free.

  • 327 guestrooms or units
  • 12 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Waikiki Malia by Outrigger offers 327 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Honolulu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

IHOP - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-050-555-4944-01

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is TA-050-555-4944-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • UnionPay
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - TA-050-555-4944-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.30 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 22 per night (rates may vary)
  • Self parking fee: USD 35.00 per day
  • Extended parking fee: USD 35.00 per night
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malia OHANA Waikiki
  • Malia Waikiki
  • OHANA Malia
  • OHANA Malia Hotel
  • OHANA Malia Hotel Waikiki
  • OHANA Malia Waikiki
  • OHANA Waikiki Malia Outrigger Hotel
  • Waikiki Malia
  • Waikiki OHANA Malia
  • Ohana Waikiki Malia Hawaii/Honolulu
  • Ohana Waikiki Malia Honolulu
  • OHANA Waikiki Malia Hotel
  • OHANA Malia Outrigger Hotel
  • OHANA Waikiki Malia Outrigger
  • OHANA Malia Outrigger
  • Waikiki Malia by Outrigger Hotel
  • OHANA Waikiki Malia by Outrigger
  • Waikiki Malia by Outrigger Honolulu
  • Waikiki Malia by Outrigger Hotel Honolulu

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.