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4.7 out of 5

"The front desk clerk was not friendly or welcoming. " More

By a verified traveler on Wed 27 Sep 2017

Hotel Description

Hotel near Bathhouse Row in Hot Springs

City center stay

With a stay at this Hot Springs hotel, you'll be steps from Bathhouse Row and a 5-minute walk from Hot Springs National Park. Also, Hot Springs Convention Center is within half a mile (1 km) and Oaklawn Racing & Gaming is within 3 miles (5 km).

Dining, fitness center

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. A terrace and a convenience store are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 62 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Premium bedding, free bottled water, and safes are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$111* Per night/room Jan 1 - Jan 2

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Large Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Waters, Ascend Hotel Collection ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Waters, Ascend Hotel Collection

Everyone (1) Couples (1) Family (2)
5 out of 5
We have stayed in Hot Springs at various hotels 6 times, and this was absolutely our best hotel experience! Great location- walkable to basically everything. Very comfortable beds, nice renovated rooms and bathrooms, air conditioner worked perfectly, super friendly and attentive staff. No question- this is now our go to Hot Springs hotel.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by Nikki

The Waters would like to thank you for taking the time to leave us this review. We are delighted to see that you had an enjoyable experience with us and we hope to see you the next time you visit Hot Springs.

5 out of 5
Staff was very friendly. The rooms were very spacious. Location was within walking to a variety of bars, restaurants and stores. Highly recommend

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 19, 2019 by Nikki

We are glad to see that you had such a pleasant experience while visiting Hot Springs. The Waters is looking forward to seeing you the next time you visit Hot Springs.

4 out of 5
Pros: Great location, recent renovation.
Cons: Desk clerk should be friendly and welcoming.
The front desk clerk was not friendly or welcoming.

Posted by on Sep 27, 2017

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About the The Waters, Ascend Hotel Collection

Location 340 Central Ave, Hot Springs, AR 71901

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and a vending machine are also featured at the business-friendly The Waters, An Ascend Hotel Collection Member. Parking is available for a fee. This Hot Springs hotel is smoke free.

  • 62 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front-desk safe
  • Convenience store
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Little Rock, AR (LIT-Clinton National Airport) (88.9 km / 55.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Waters, An Ascend Hotel Collection Member offers 62 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

The Waters, An Ascend Hotel Collection Member has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 000 per stay.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • 24-hour check-in
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per day
  • Crib (infant bed) fee: USD 000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waters Hotel Hot Springs
  • The Waters, Ascend Collection
  • The Waters, Ascend Hotel Collection Hotel
  • The Waters An Ascend Hotel Collection Member
  • The Waters, Ascend Hotel Collection Hot Springs
  • The Waters, Ascend Hotel Collection Hotel Hot Springs
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.