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4.7 out of 5

"Loved my stay. Will definitely stay again. The hotel was clean and the breakfast was delicious. " More

By a verified traveler on Mon 06 Mar 2023

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Hotel Description

Hotel near Westheimer Rd in Houston

Heart of Houston

Within a 10-minute walk of this The Galleria hotel, you'll find Westheimer Rd and River Oaks District. The Galleria and Gerald D. Hines Waterwall Park are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the 24-hour gym and free perks like buffet breakfast and WiFi in public areas. Self parking, a 24-hour business center, and a coffee shop are also offered.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$132* Per night/room Apr 9 - Apr 10

Standard Room, 2 Queen Beds, Accessible (Mobility, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible (Mobility, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Houston - Galleria Area, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Houston - Galleria Area, an IHG Hotel

Everyone (2) Couples (1) Family (3)
5 out of 5
Loved my stay. Will definitely stay again. The hotel was clean and the breakfast was delicious.

Posted by on Mar 6, 2023

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5 out of 5
I like the location of this hotel. It put me in a convenient area of town where the action is.

Posted by on Jan 5, 2023

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Comment from Hotel Management

Feb 8, 2023 by Sincerely, Damion

Thank you for your feedback.

5 out of 5
The young lady who checked me in was awesome!

Posted by , from TEMPLE on Dec 29, 2022

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Comment from Hotel Management

Jan 3, 2023 by At Your Service, Damion

Thank you for your 5-star review. We are happy to hear you enjoyed your visit and had the opportunity to experience our amenities. We hope to see you again soon!

4 out of 5
The front desk staff were very friendly! The room was great with an awesome view but was not cleaned. The pull out couch was still pulled out. The trash cans were on the chairs with no bags. The floor had candle wax spilled all over.

Posted by on Feb 20, 2022

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4 out of 5
The hotel was convenient to the highway, even though it was noisy. The pool area was nice and the hotel was very clean.

Posted by on Oct 13, 2021

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5 out of 5
Good

Posted by on Aug 29, 2021

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5 out of 5
The room was big and clean. The staff very helpful. Excellent food

Posted by on Jul 11, 2021

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About the Holiday Inn Express Houston - Galleria Area, an IHG Hotel

Location 2351 WEST LOOP SOUTH, Houston, TX 77027

Property Features

Holiday Inn Express Houston - Galleria Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business center and coworking spaces are available. Event space at this hotel measures 1450 square feet (135 square meters) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at Holiday Inn Express Houston - Galleria Area, an IHG Hotel. Parking is available for a fee. This Houston hotel is smoke free.

  • 169 guestrooms or units
  • 1450 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Houston - Galleria Area, an IHG Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Full service Lobby Bar - This lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday INN EXP Galleria Area
  • Holiday Inn Express Houston Galleria Area
  • Holiday Inn Express Houston - Galleria Area, an IHG Hotel Hotel

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.