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4.1 out of 5

"Our room smelled a lot like smoke even though it was a no smoking facility. I k ow they can’t control what people do- so not blaming the hotel. " More

By a verified traveler on Mon 11 Jul 2022

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Hotel Description

3-star hotel in Westchase

Westchase stay

Your stay at this Westchase hotel places you within 6 miles (10 km) of CityCentre and Memorial City Mall. Lakewood Church and Greenway Plaza are within 12 miles (20 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Studio, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$84* Per night/room Dec 27 - Dec 28

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Houston Westchase ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Houston Westchase

Everyone (4) Couples (5) Family (5)
5 out of 5
Our room smelled a lot like smoke even though it was a no smoking facility. I k ow they can’t control what people do- so not blaming the hotel.

Posted by on Jul 11, 2022

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Comment from Hotel Management

Jul 28, 2022 by M. Sutton

Thank you for letting us know of your experience, we are sorry that you did not have a fresh smelling room and will talk with our team about what happened. We do hope you come back in the future and give us another chance to provide you with a problem free stay. Warm Thanks,

5 out of 5

Posted by on Jul 5, 2022

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5 out of 5
Front desk attendant Roland was super nice!!

Posted by on Aug 31, 2021

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Comment from Hotel Management

Sep 14, 2021 by Dewayne S.

Dear Terry, Thank you for the great five out five review! I am so happy that Roland was able to make a great experience for you here at the Home2 Suites! We look forward to your next visit! Sincerely, Dewayne S. General Manager

5 out of 5

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 16, 2021 by Dewayne S.

Dear Elly, Thank you for your amazing 5 out of 5 rating! I'm glad that you enjoyed the hotel and hope you come back to see us again next time you are in the Houston Westchase area! Sincerely, Dewayne S. General Manager

1 out of 5
I had 3 small children with a walk in closet, not enough sheets towels or rags and the hotel staff is horrible

Posted by on May 11, 2021

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5 out of 5
i enjoyed my stay everything was good.... will be back soon

Posted by on Mar 30, 2021

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3 out of 5
The room is spacious and have everything we needed. I gave it 3 stars because they put my room next to someone and you can literally hear them talk with their normal tone. So that was annoying the sleep through the night. I guess you get what you pay for. Oh and I saw a baby roach in the bathroom when i was just getting out of the shower.

Posted by , from Louisiana on Sep 10, 2020

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3 out of 5
Overall good place, nice room. Hotel failed on honoring the breakfast that was included on the offer due to running out of to go bags at 8 AM

Posted by , from Florida on Aug 19, 2020

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5 out of 5
Nice services. Sharonda was accommodating and answered all my questions.

Posted by , from Monterey on Jun 14, 2020

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Comment from Hotel Management

Jun 18, 2020 by Dewayne S.

Dear Deborah, Thank you so much for you 5 out of 5 review! I am so glad that our front desk associate was able to accommodate you and answer any questions you had. Please come back to see us the next time your travel needs bring you to our area! Sincerely, Dewayne S. General Manager

1 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Mar 4, 2020 by Dewayne S,

Dear Anonymous, Thank you for taking the time to rate us. I'm sorry that you did not enjoy your stay, I would love to hear from you to find out why we did not impress you. If you wouldn't mind, call me at your convenience. Sincerely, Dewayne S. General Manager

About the Home2 Suites by Hilton Houston Westchase

Location 3125 Wilcrest Dr, Houston, TX 77042

Property Features

Home2 Suites by Hilton Houston Westchase offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Houston Westchase. Free self parking is available. This 3-star Houston hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2019
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Houston Westchase offers 120 accommodations with washers/dryers and safes. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium satellite channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Long-term renters welcome

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 0.81 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Houston Westchase Aparthotel
  • Home2 Suites Hilton Houston Westchase
  • 2 Suites Hilton Houston Westc
  • Home2 Suites by Hilton Houston Westchase Hotel
  • Home2 Suites by Hilton Houston Westchase Houston
  • Home2 Suites by Hilton Houston Westchase Hotel Houston

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.