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"i enjoyed my stay everything was good.... will be back soon " More

By a verified traveler on Tue 30 Mar 2021

Hotel Description

Houston aparthotel in Westchase area

In shopping district

A stay at this Westchase aparthotel places you within 6 miles (10 km) of CityCentre and 9 miles (15 km) of Memorial City Mall. Greenway Plaza and Lakewood Church are within 12 miles (20 km).

Free perks

This aparthotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, kitchenettes

The 120 apartments feature free WiFi and free wired Internet, flat-screen TVs with satellite channels, and kitchenettes with refrigerators, microwaves, and dishwashers. Other amenities include washers/dryers, sofa beds, and Netflix.

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$105* Per night/room Jul 29 - Jul 30

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Houston Westchase ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Houston Westchase

Everyone (2) Couples (4) Family (4)
1 out of 5
I had 3 small children with a walk in closet, not enough sheets towels or rags and the hotel staff is horrible

Posted by on May 11, 2021

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5 out of 5
i enjoyed my stay everything was good.... will be back soon

Posted by on Mar 30, 2021

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3 out of 5
The room is spacious and have everything we needed. I gave it 3 stars because they put my room next to someone and you can literally hear them talk with their normal tone. So that was annoying the sleep through the night. I guess you get what you pay for. Oh and I saw a baby roach in the bathroom when i was just getting out of the shower.

Posted by , from Louisiana on Sep 10, 2020

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3 out of 5
Overall good place, nice room. Hotel failed on honoring the breakfast that was included on the offer due to running out of to go bags at 8 AM

Posted by , from Florida on Aug 19, 2020

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5 out of 5
Nice services. Sharonda was accommodating and answered all my questions.

Posted by , from Monterey on Jun 14, 2020

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Comment from Hotel Management

Jun 18, 2020 by Dewayne S.

Dear Deborah, Thank you so much for you 5 out of 5 review! I am so glad that our front desk associate was able to accommodate you and answer any questions you had. Please come back to see us the next time your travel needs bring you to our area! Sincerely, Dewayne S. General Manager

1 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Mar 4, 2020 by Dewayne S,

Dear Anonymous, Thank you for taking the time to rate us. I'm sorry that you did not enjoy your stay, I would love to hear from you to find out why we did not impress you. If you wouldn't mind, call me at your convenience. Sincerely, Dewayne S. General Manager

5 out of 5
loved the service, VERY clean, beds super comfortable, good A/C... always important :)

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 24, 2019 by Dewayne S.

Dear Anonymous, Thank you for your 5 out of 5 review! I am happy to know that you loved the staff service and found the hotel to be very clean. I hope to see you in the near future when your travel needs bring you back to the Houston area! Sincerely, Dewayne S. General Manager

5 out of 5
I looked the rooms they were clean and spacious more like a apartment living. The overall property was clean and well kept. Will make this location my home away from home when I'm in Texas.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 31, 2019 by Dewayne S.

Dear Anonymous, Thank you for your wonderful five out of five review! I'm glad that you found our rooms to be clean and spacious. I look forward to the next time you come home to our hotel when you are back in Houston! Sincerely, Dewayne S. General Manager

3 out of 5
The costumer service is good The way room was clean the small was bad The cleaning with derry water

Posted by on Sep 9, 2019

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Comment from Hotel Management

Nov 1, 2019 by Dewayne S.

Dear Anonymous, I am writing to thank you for taking the time to do a review of the hotel. We as managers appreciate this type of feedback. Thank you for your kind words about our customer service. Many guests can leave unsatisfied and we would never know, but thanks to your effort we are able to fine tune our operation in order to provide the kind of hospitality that we can feel proud of. Again, thank you for your review, See You Next Trip!

5 out of 5
Staff vary helpful to make sure guess feel like home.

Posted by on Sep 6, 2019

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Comment from Hotel Management

Oct 31, 2019 by Dewayne S.

Dear Anonymous, Thank you so much for your 5 out of 5 review! I'm glad that our staff took care of you and made you feel at home during your stay! I hope we get the chance to welcome you home again soon! Sincerely, Dewayne S. General Manager

About the Home2 Suites by Hilton Houston Westchase

Location 3125 Wilcrest Dr, Houston, TX 77042

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Home2 Suites by Hilton Houston Westchase offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this aparthotel measures 753 square feet (70 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Houston Westchase. Free self parking is available. This Houston aparthotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2019
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Houston William Hobby Airport (HOU) (41.8 km / 26 mi)
  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Houston Westchase offers 120 accommodations with washers/dryers and safes. Accommodations are furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Kitchenettes offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. This Houston aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 0.81 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Houston Westchase Aparthotel
  • Home2 Suites Hilton Houston Westchase
  • 2 Suites Hilton Houston Westc
  • Home2 Suites by Hilton Houston Westchase Houston
  • Home2 Suites by Hilton Houston Westchase Aparthotel
  • Home2 Suites by Hilton Houston Westchase Aparthotel Houston

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.