Hyatt Regency Houston West

3.5 star property
3.5-star hotel near Bear Creek Pioneers Park

Choose dates to view prices

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Exterior
Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪5 min drive‬
  • Memorial City Mall
    ‪7 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

Room

  • 558 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Memorial stay.A stay at this Memorial hotel places you within 3 miles (5 km) of Bear Creek Pioneers Park and 6 miles (10 km) of Memorial City Mall. Katy Mills Mall is within 12 miles (20 km) and Downtown Aquarium is within 20 miles (32 km).

What's nearby

  • Bear Creek Pioneers Park - 3 min drive - 2.0 miles
  • Topgolf Houston - Katy - 4 min drive - 2.3 miles
  • CityCentre - 5 min drive - 3.7 miles
  • Memorial City Mall - 7 min drive - 5.1 miles
  • Westheimer Rd - 8 min drive - 4.2 miles

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

3.5-star hotel near Bear Creek Pioneers Park
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

How close is Hyatt Regency Houston West to the airport?

Hyatt Regency Houston West is 31 mi (35-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Houston West?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Houston West on May 11, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Houston West have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Houston West.

Does Hyatt Regency Houston West offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Houston West, but to-go breakfast is offered for a fee of between USD 15 and 45 per person. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Hyatt Regency Houston West?

No, there is no casino at this hotel.

What time is check-in at Hyatt Regency Houston West?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hyatt Regency Houston West?

This hotel offers free self parking.

Does Hyatt Regency Houston West have a pool?

Hyatt Regency Houston West features an outdoor pool. Guests can enjoy pool access from 7:30 AM to 10:00 PM.

Does Hyatt Regency Houston West have a restaurant?

Hyatt Regency Houston West is home to Cafe on the Lake, which features American cuisine, garden views, and al fresco dining.

Does Hyatt Regency Houston West have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Houston West to downtown Houston?

Hyatt Regency Houston West is 15.3 mi away from Houston.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1037 reviews
Rating 8 - Good. 183 out of 1037 reviews
Rating 6 - Okay. 105 out of 1037 reviews
Rating 4 - Poor. 58 out of 1037 reviews
Rating 2 - Terrible. 62 out of 1037 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alicia

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

6/10 Okay

Najla

Disliked: Property conditions & facilities
Hot water was barely hot enough to get shower
Stayed 1 night in Jan 2025

2/10 Terrible

Manuel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wallpaper was peeling off the walls. The faucet fixtures in the sink and bathtub were falling apart. The air vent had mold growing on it. There was no hot water in the sink. The room is severely outdated. There was a fire alarm in the middle of the night when most guests were sleeping. There were several doors that had the ‘Exit’ sign over them that did not open! After trying to open 3 doors, I finally found one that opened at the end of one of the hallways and made it outside. Everyone was standing around in the lobby hoping for someone at the hotel to provide information. No one ever did. There was a woman behind the desk who was shockingly checking someone into the hotel while there was an active fire alarm in progress. No one from the hotel made an announcement at any time. I had to approach the front desk and interrupt her while she was checking someone into the hotel to ask about the fire alarm. She said there was no fire and that everyone can go back to their rooms. Unconscionable that there was no preparedness in the event of a fire alarm and the guests were left to fend for themselves. I can only imagine what could have happened if there was an actual fire.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price and love the lobby and location
Stayed 1 night in Jan 2025

10/10 Excellent

McKenzie

Liked: Property conditions & facilities
Very nice!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Amenities
Excellent front desk staff. Very helpful and accommodating. Maintenance was needed and he came promptly and was very personable. He resolved our issue quickly and was very kind.
Stayed 1 night in Jan 2025

2/10 Terrible

Efren

Traveled with partner
Was given wrong room with queens instead of king bed
Stayed 1 night in Jan 2025

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, amenities
I had no hot water my first 2 nights. The breakfast service was inefficient. I received my coffee after finishing my meal
Stayed 3 nights in Jan 2025

4/10 Poor

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Nearby highway,Very very noisy, I can’t sleep all night. And about 6am, the fire emergency, all the guests were required leaving, outside 20 minutes. It was the bad experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Arijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Joe

Liked: Cleanliness, staff & service, room comfort

Not For Me

A little disappointing for my first stay at a Hyatt. The walls are so thin I heard the neighbor clearing his throat all night. The property is beautiful but could use an update. Some of the walkways are very dimly lit at night. Sunday morning a noisy church meets in one of the ballrooms and you can hear their music in your room two floors above.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean , quiet , and close to the airport ! It’s perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Christian

Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Felicia

Disliked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Didn’t have hot water
Stayed 1 night in Jan 2025

10/10 Excellent

abdullah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond, burlingame

Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!! Clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprised by Hyatt

Great discovery. When you walk in - a lovely aroma. The atrium lobby won me over.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean, Houston

Stayed 1 night in Dec 2024