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"I enjoyed my stay there. The staff were very nice. It was very well centered around restaurants. The room was clean. Only problem was staying on the f ... " More

By a verified traveler on Fri 06 Mar 2009

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Hotel Description

Hotel near Westheimer Rd in Houston

In Houston

With a stay at this Westchase hotel, you'll be within half a mile (1 km) of Westheimer Rd and 2 miles (3 km) of Harwin Drive Shopping District. CityCentre and Town and Country Village are also within 6 miles (10 km).

Property Amenities

This hotel features WiFi in public areas, laundry facilities, and free self parking. Business travelers can take advantage of the express check-out.

Kitchenettes, WiFi

The 127 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. WiFi, free long-distance calls, and free local calls are also available. Weekly housekeeping is available.

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Studio, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Studio, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Intown Suites Extended Stay Houston - Westchase ratings based on 13 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Intown Suites Extended Stay Houston - Westchase

1 out of 5

I would not recommend this hotel to anybody

When we got there, the receptionist did not have our prepaid reservation on her system, we had to get another hotel, very poor service and as we saw the rooms, they smelled like smoke and were not clean looking.

Posted by , from El Paso, TX, USA on Oct 19, 2012

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2 out of 5

It was less accomodating than I expected

Pros: Close restaurants
Cons: Noisy
When I walked the room had an odd odor and there was mold around the window sill by the ac. The bed was uncomfortable and there were a lack of comfortable pillows.

Posted by on Apr 12, 2011

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2 out of 5

You get what you pay for

Sun Suites of Westchase boasts itself to be ";always clean and friendly." This is true. However, everything else about the place was below my expectations. I chose a suite with a kitchen because I was going to be in town for a few days and figured cooking was cheaper than eating out. Well, that "full kitchen" had nothing to cook with! No pots, no pans. Not even anything to clean the dishes they provided! Was I supposed to buy my own cookware, and when were they going to let me know about that? Also - when we arrived, the bathroom had no washcloths, no soap, and no shampoo. Upon reading the sheet I was given at check in, I discovered that we may never get those items because we weren't there as "weekly" guests and thus did not get housekeeping service unless we asked for it. The place was dirty. I wasn't even sure if the bed had clean linens. We did go to the front desk and recieved copious amounts of soap and shampoo, and were told that housekeeping would bring washcloths the next morning. After three days, we still didn't see those washcloths. The one positive thing I have to say about Sun Suites is that they had awesome wireless internet.

Posted by on Jul 29, 2009

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1 out of 5

Do NOT Stay There

The room was very dirty when I arrived, although I arrived after 4 pm. It seams that they forgot to clean it. I had to wait for like half an hour for them to clean it. Room furniture was below average. They don't change the towels, bed sheets, soap bars, etc. everyday. Only twice a week, otherwise you will have to pay a fee. Kitchen ware were 4 dishes, 4 cups, 2 tea spoons, 2 forks, and 2 table knifes. Nothing for the use on the stove.

Posted by on Mar 25, 2009

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4 out of 5

My stay at Sun Suites.

I enjoyed my stay there. The staff were very nice. It was very well centered around restaurants. The room was clean. Only problem was staying on the first floor there was a lot of noise overhead in the morning.

Posted by on Mar 6, 2009

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1 out of 5

Worst hotel of my life

All rooms smell like smoke, even they are not, phone did nit work. Since it is extended stay, lots of people roaming around, watching what you're doing. I feared for my belongings. Rooms dirty, toilet papel was nasty with actual stains . Tv remotes did not work, very, nasty hotel. When I got ther a a couple was leaving , I saw none but it was scary. i would never stay there again.

Posted by on Nov 17, 2008

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3 out of 5

Found it lacking

There was NO security !...Shampoo & Coffee had to be purchased from a vending machine !..the bathroom was clean but it looked like the room above had leaked down into my room. and fresh towels are only available twice per week not daily

Posted by on Jun 26, 2008

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3 out of 5

Just the basics

This room had a few things to recommend it: Wireless internet was flawless and free. TV got good reception. There was a two burner stove but no pans or pots. I wouldn't have used them anyway because the bathroom and kitchen were filthy. There was one fork with food on it, two dirty knives and two bent dirty spoons. There was a used soap in the tub enclosure, and mold on the shower curtain. I never saw housekeeping and no one answers the phone. \nI guess there was a reason why the room rate was so low. It's a shame they don't clean the place. It's well located. I didn't see any bugs and the sheets were clean. I guess you get what you pay for.

Posted by on Dec 3, 2007

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1 out of 5

Do Not Stay Here

The office closes at 8:00 p.m. and you are out of luck until morning if you need anything. No wash cloths in the bathroom; t.v. did not work; bathroom was dirty. I will never stay there again.

Posted by on Jul 9, 2007

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5 out of 5

Great Value

This hotel was a great value for me and my family. We used the kitchen and it saved us a lot of time and money by eating in the room. The front desk and manager were especially helpful and friendly to us. We were grateful for the kindness the staff showed to us during our stay. Thanks for being so great to us, we will certainly be back!

Posted by on Apr 17, 2007

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About the Intown Suites Extended Stay Houston - Westchase

Location 3100 W Sam Houston Pkwy S, Houston, TX 77042

Property Features

As a guest of Intown Suites Extended Stay Houston - Westchase, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have WiFi for a fee. Self parking is free. This Houston hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Intown Suites Extended Stay Houston - Westchase offers 127 accommodations with air conditioning. 42-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

  • Bathrooms are partially open
  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Telephone
  • Desk
  • Air conditioning
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 11 AM - 7:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Sunday: 11 AM - 7:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted.

Social distancing measures are in place.

  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accomodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 2.5 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 2.5 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sun Suites Hotel Westchase Houston
  • Sun Suites Westchase Houston   Hotel
  • InTown Suites Westchase Hotel
  • Sun Suites Westchase Houston
  • InTown Suites Westchase
  • Intown Suites Extended Stay Houston Westchase
  • Intown Suites Extended Stay Houston - Westchase Hotel
  • Intown Suites Extended Stay Houston - Westchase Houston
  • Intown Suites Extended Stay Houston - Westchase Hotel Houston
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.