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4.1 out of 5

"Very clean room except it smelled musky " More

By a verified traveler on Sun 11 Jul 2021

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Hotel Description

3-star hotel near Vintage Park

In Houston

Your stay at this Houston hotel places you within a 10-minute walk of Kickerillo-Mischer Preserve and St. Luke's Hospital At The Vintage. Also, CHI St. Luke's Health - Vintage Hospital is within half a mile (1 km) and Vintage Park is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like sitting areas and refrigerators, the 139 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Other amenities include pillowtop beds, iPod docks, and Netflix.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$96* Per night/room Feb 3 - Feb 4

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites by Marriott Houston Northwest ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Houston Northwest

Everyone (8) Couples (2) Family (1)
5 out of 5
Very clean room except it smelled musky

Posted by on Jul 11, 2021

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5 out of 5

Posted by on Mar 9, 2021

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4 out of 5

Posted by on Nov 27, 2020

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5 out of 5
The rooms are beautiful, the staff so helpful and friendly. I definitely will be coming back

Posted by , from Houston on Feb 23, 2020

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5 out of 5

Posted by on Apr 20, 2019

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4 out of 5
Very nice accommodations. I would stay there again when traveling to Houston.

Posted by on Feb 8, 2019

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1 out of 5
I love Springhill Suites and look for this brand anywhere I travel. The bathroom was not properly cleaned. Someone’s mascara wipe was hanging over the trash bin and the soap dish was soapy and still wet on the bottom. It was late. We were tired and had begun to unpack. It would have been too much trouble to ask for a room change at that time. It is unfortunate that something so simple can ruin an experience. It made me question if my sheets had been changed after the last guest. I slipped my T-shirt over the pillow and passed out.

Posted by , from Austin on Oct 28, 2018

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5 out of 5
The room was nicely appointed and very comfortable. I was concerned at first because our room was directly behind the elevators, but the room was well insulated and I never heard them. There was only one trash can in the room and that was beside the toilet. A second one for the room would have been convenient.

Posted by on Mar 13, 2018

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5 out of 5

Great place to stay!

Pros: This hotel was very nice. Friendly staff. Easy access. I would definitely stay here again.
Cons: I turned off the TV and had to call the front desk to find out how to make it come on.

Posted by on Nov 14, 2016

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2 out of 5

Had so much promise, but fell short on delivery.

Pros: STAFF was VERY NICE & PROFESSIONAL
Cons: AC noise, traffic noise, and bed.
Location: Location is next to Tomball Toll-Way, right next to toll-way, hotel parking lot touches the toll-way on ramp.
First, Let my say the staff was very nice, professional, and friendly. The hotel itself was very clean and modern. Check in was fast. Now, for the bad stuff. The first room the manager put us in was on the end of the fifth floor, he said it was the quiest ara of the hotel, WRONG. The ice machine is located there, very noisey inside of room, and there were kids coloring in the hall-way, playing lap-top computers, and listening to music, again very LOUD. I called the front desk and manager was very nice and placed us in a room on the complete other end of fifth floor. I open door everything appears to be well, WRONG. After alreay moving room use the noise from the TOMBALL TOLL-WAY was extremely loud, only to be matched be the loud AC. I didn't want to cause any more moving so I discided to give it a try. I regret it. The bed at home is a temperpidec the bed in hotel is a car spring mattress, back is killing me two days later, and no sleepthat night from road noise. As i stated before STAFF was VERY NICE & PROFESSIONAL, but hotel noise level, ac noise, and poor quality of bed, made me give it a poor rating. Advice to travelers spend the extra time and money, find a hotel further away from the TOMBALL TOLL-WAY. Will not stay here again. SORRY.

Posted by , from Iowa, LA on Oct 10, 2016

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About the SpringHill Suites by Marriott Houston Northwest

Location 20303 Chasewood Park Drive, Houston, TX 77070

Property Features

SpringHill Suites by Marriott Houston Northwest offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 3588 square feet (333 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Houston Northwest also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Houston hotel is smoke free.

  • 139 guestrooms or units
  • 5 levels
  • 6 conference rooms
  • 3588 sq ft of conference space
  • 333 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Houston Northwest offers 139 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • IPod dock
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Springhill Suites Houston Northwest Hotel
  • SpringHill Suites Marriott Houston Northwest Hotel
  • SpringHill Suites Marriott Houston Northwest
  • SpringHill Suites by Marriott Houston Northwest Hotel
  • SpringHill Suites by Marriott Houston Northwest Houston
  • SpringHill Suites by Marriott Houston Northwest Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.