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"The customer service was outstanding! " More

By a verified traveler on Mon 20 Sep 2021

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Hotel Description

4-star romantic hotel near CityCentre

In entertainment district

With a stay at this Memorial hotel, you'll be within half a mile (1 km) of CityCentre and 6 miles (10 km) of Westheimer Rd. Also within 9 miles (15 km) are Memorial Park and Houston Baptist University.

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the gym and free perks like on-the-go breakfast and free self parking.

Comfy beds, LED TVs

The 244 soundproofed guestrooms offer comfy beds and room service. LED TVs come with digital channels, and other amenities include Egyptian cotton sheets and free newspapers.

Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$167* Per night/room Oct 30 - Oct 31

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Non Smoking (Junior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Moran CITYCENTRE ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Moran CITYCENTRE

Everyone (2) Couples (4) Family (1)
5 out of 5
Very nice

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by Hotel Management

Thank you so much for your wonderful rating! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

5 out of 5
The customer service was outstanding!

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 20, 2021 by Hotel Management

Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

5 out of 5
Hubby and I came for a night away from the little one. Hotel was clean and location was awesome for dining and shopping. Was definitely disappointed it rained and we couldn't use the beautiful pool. We will def be back soon.

Posted by on May 23, 2021

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Comment from Hotel Management

May 25, 2021 by Hotel Management

Thank you for providing such a wonderful rating. We are elated you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not-too-distant future.

1 out of 5

Posted by on May 16, 2021

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Comment from Hotel Management

May 28, 2021 by Jerome Strack

We are sorry to hear that you weren't satisfied with your stay at the Moran. Ensuring that every guest has an incredible visit is of the utmost importance to us. We wish we knew what we could have done to improve your experience and we hope you will give us another opportunity to impress you the next time you travel to the Houston area. Jerome Strack General Manager The Moran CITYCENTRE

3 out of 5
The plumbing was not working well at all. Room took long to cool down.

Posted by on Jul 28, 2019

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3 out of 5
Location was great —but not clean — disappointed with that The breakfast was not great

Posted by on Jul 28, 2019

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5 out of 5

Very nice hotel. Can walk to so much.

Very accommodating to children. Close to restaurants and stores

Posted by , from CT and FL on Aug 24, 2015

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Property Features

The Moran CITYCENTRE offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. The business-friendly The Moran CITYCENTRE also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 5 mi is available. Self parking is free. This 4-star Houston hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • Built in 2009
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Car service
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Moran CITYCENTRE offers 244 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch LED televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Fireside Restaurant - This restaurant serves light fare only.

Radio Milano & Milano Bar - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cash is not accepted by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 19.92 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 29 per night (in/out privileges)
  • Refrigerator fee: USD 10 per stay
  • In-room microwave fee: USD 10 per stay
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Moran CITYCENTRE Hotel
  • The Moran Hotel CITYCENTRE
  • The Moran CITYCENTRE Houston
  • The Moran CITYCENTRE Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.