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Overview of The Woodlands Resort

Photo gallery

Water Park
Waterslide
5 outdoor pools, open 9:00 AM to 9:00 PM, cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 9:00 PM, cabanas (surcharge)
Balcony

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Some amenities are temporarily unavailable.
  • Hot Tub
  • Pet Friendly
  • Pool
  • Spa
  • Parking included
  • Free WiFi

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationThe Woodlands Golf Resort7 min walk
    Popular LocationMarket Street3 min drive
    Popular LocationCynthia Woods Mitchell Pavilion6 min drive
    AirportHouston, TX (IAH-George Bush Intercontinental)25 min drive

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About this area

The Woodlands

Located in The Woodlands, The Woodlands Resort is connected to the convention center. Market Street and Woodlands Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cynthia Woods Mitchell Pavilion and Hurricane Harbor Splashtown. Traveling with kids? Consider Woodlands Children Museum and TGR Exotics Wildlife Park. With water skiing, sailing, and boat tours nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • The Woodlands Golf Resort - 7 min walk
  • Woodlands Town Center - 18 min walk
  • Market Street - 3 min drive
  • Woodlands Mall - 3 min drive
  • Cynthia Woods Mitchell Pavilion - 6 min drive

Getting around

  • AirportGeorge Bush Intercontinental Airport (IAH) - 25 min drive

Restaurants

  • The Woodlands Dining Room – Serves breakfast and lunch daily.
  • Cool Water Cafe – Poolside café with a bar. Serves lunch and dinner daily, happy hour available.
  • The Bistro – Bistro with a bar offering American cuisine. Serves lunch and dinner daily, happy hour available.
  • Robards Steakhouse – Golf course view steakhouse with a bar offering local cuisine. Serves dinner on select days, happy hour available. Kids' menu available.

About this property

The Woodlands Resort

Along with 4 restaurants, this resort has 5 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. All 402 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and free bottled water are among the other amenities available to guests. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Shuttle services
Fitness facilities
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Valet parking: USD 25.00 per night
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 5 mi

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 22 for adults and USD 12 for children
  • 4 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour health club
  • 18 holes of golf
  • 4 indoor tennis courts
  • 5 outdoor pools
  • 10 outdoor tennis courts
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Spa tub
  • Tennis

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Refrigerator
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Golf lessons
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 33 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated guestrooms - December 2014
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - 3 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 1 2020 to October 10 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Full-service spa
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Full-service spa
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay
Dogs only
2 per room (up to 40 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Shuttle service
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 12 for children (approximately)
  • Valet parking fee: USD 25.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
4.4
Excellent
5 - Excellent
555
4 - Good
219
3 - Okay
67
2 - Poor
30
1 - Terrible
21

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Everyone was so friendly and helpful. Pools were great and the golfing was really good. Food at The Bistro was excellent and the server was wonderful.
Stayed 4 nights in Oct 2020

4/5 Good

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Better than okay :). Lots of pools near the sleeping areas, but the water sports are only offered F-Sat, basketball and other sports are in the convention area, and there doesn’t seem to be any coordinated effort to get children involved. The two activities that are coordinated karaoke and movie night we’re flops. All access ceases at 8 PM to including most restaurants. That being said the breakfast was amazing but costly. The rooms were big and well accompanied.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great service..the diverse community of visitors made you feel great...people wore their mask in common areas and the food was excellent
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area and I feel like there should be more speakers on the other end of the pool like by the waterfall.
Stayed 2 nights in Aug 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel that the hotel was way over booked considering it is right in the middle of the cauvet pandemic. A was obvious they were Or intrested in money than Safety. The pools were extremely crowded parrot there were no lounge chairs at the pool available. There is no way 6' distancing was possible. We go here every year for a get away and I was very disappointed
Stayed 1 night in Aug 2020

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