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4.4 out of 5

"Hotel is walking distance to all you need for a great romantic getaway. Mitchell pavilion, shoppping, and restaurants. You can even rent kayaks or p ... " More

By a verified traveler on Sun 15 Sep 2019

Hotel Description

4-star spa hotel near Woodlands Mall

In suburbs

Within a 10-minute walk of the hotel, you'll find Woodlands Mall and Cynthia Woods Mitchell Pavilion. Woodlands Town Center and Market Street are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 27 conference rooms, business center, and valet parking. Enjoy the fitness center and perks like free WiFi.

WiFi, Smart TVs

Boasting comforts like premium bedding and down comforters, the 345 guestrooms also offer WiFi and Smart TVs with satellite channels. Coffee/tea makers, hair dryers, and safes are also available. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$127* Per night/room Nov 28 - Nov 29

Concierge Room, Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Concierge Room, Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waterway View, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waterway View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Woodlands Waterway Marriott Hotel & Convention Center ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Woodlands Waterway Marriott Hotel & Convention Center

Everyone (2) Couples (1)
5 out of 5
Hotel is walking distance to all you need for a great romantic getaway. Mitchell pavilion, shoppping, and restaurants. You can even rent kayaks or paddle boats for the Waterway. Not a walker? There’s a free trolley. Had a late night dip in the pool and hot tub and then a drink by the outdoor fire pit. Will come again!

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 23, 2019 by Colleen

Thank you for your kind remarks about our hotel. We love to hear from our guests, and with what we have to offer, hard not to have an amazing, memorable time!! We look forward to serving you again soon. Kind regards,

2 out of 5
I have called and tryed to speak to someone bebore i left about the over chagre and issues that i had with my room and they just blow me off.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Oct 7, 2019 by Colleen

Our deepest apologies for your disappointment in your recent stay. I have taken your comments to our Director of Hotel Operations for her further review and discussion with Front Desk. If you still need assistance, please call our hotel and we will be happy to help. Kindest regards,

5 out of 5

Enjoyed our visit!

Pros: Nice staff, clean and relaxed but elegant place.
Cons: Nothing
Location: Shopping, boat rides, walking (beautiful area) over all enjoyable.
Nice experience, always enjoy this Hotel, everything right at your finger tips! The location is incredible, shopping, entertainment and nice area to enjoy the outdoors!

Posted by on Jun 27, 2016

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4 out of 5

Great location!

Pros: LOCATION. LOCATION. LOCATION.
Cons: SHOWER HEAD!!!!!
Location: Walking distance to restraunts & shopping. By the water & a movie theatre.
The hotel room was nice but for the price I expected more. It did not have a fridge or hair dryer. The shower head has HORRIBLE! I could barely get the shampoo out of my hair. The room was more like that a Holiday Inn. The WONDERFUL location is what you are paying for. Within walking distance to shopping & restraunts and even a movie theatre. If you don't mind driving, booking a cheaper room somewhere else will save you money.

Posted by , from HOUSTON, TX on Jul 1, 2015

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5 out of 5

Beautiful hotel, highly recommend.

Pros: Close restaurants, Quiet
Great location, beautiful rooms and quiet. The only issue is parking is $11 per night self parked in the attached garage. If you don't want to pay you can park 10 minutes away and walk to the hotel on the connecting bridgewalk. Parking is too high considering the cost of the room.

Posted by on Sep 6, 2012

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5 out of 5

very clean and new

Pros: Close restaurants, Quiet
Cons: parking
My wife and I checked in late on a last minute stay the night away in town. The room was prefect. The hotel is walking distance to many nice place to dine and drink.

Posted by , from Spring, TX, USA on Nov 16, 2011

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5 out of 5

This Hotel was very nice and the staff was very friendly

Pros: Close restaurants, Quiet
Cons: No free Internet
I would have liked to have had a mini fridge in the room for drinks and things. I feel the wi-fi should have been free as well for the price. But overall, very nice setting

Posted by , from Alabama, USA on Nov 14, 2011

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3 out of 5

Overpriced

Very nice hotel, but overpriced for a suburban hotel. You pay extra for everything from parking ($*/night self-park) to Internet ($*/day). Very little help from staff for a luxury hotel. Stayed at the Best Western down the road before and for a little less confort got free parking, internet and breakfast and a front desk that was much more helpful.

Posted by on Oct 12, 2007

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5 out of 5

great hotel

I really enjoyed my stay. The staff were very courteous and helpful. The location was excellent with it's skywalk to the pavilion. The only complaint I have is the beds could be more comfortable and queen size instead of full. Other than that the room was awesome.

Posted by on Sep 6, 2007

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5 out of 5

Great location, great stay

This full-service Marriott is a beautiful hotel with convenient access to local businesses, entertainment options, and restaurants. The beds are EXTREMELY comfortable as well. Definitely a great place to stay in The Woodlands.

Posted by on Feb 3, 2007

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About the The Woodlands Waterway Marriott Hotel & Convention Center

Location 1601 Lake Robbins Dr, The Woodlands, TX 77380

Property Features

The Woodlands Waterway Marriott Hotel & Convention Center offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 66532 square feet (6181 square meters) and includes a conference center. A fitness center, spa services, and a vending machine are also featured at the business-friendly The Woodlands Waterway Marriott Hotel & Convention Center. Parking is available for a fee. This 4-star The Woodlands hotel is smoke free.

  • 345 guestrooms or units
  • 12 levels
  • 66532 sq ft of conference space
  • 6181 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (35.3 km / 22 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Woodlands Waterway Marriott Hotel & Convention Center offers 345 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 48-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • Smart television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.

Ristorante Tuscany - This restaurant specializes in Italian cuisine and serves dinner only.

Acqua Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks® - This café serves breakfast and lunch. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Kayaking nearby
  • Golfing nearby

Spa Services

The Spa at the Waterway has 2 treatment rooms. Services include deep-tissue massages, facials, body scrubs, and manicures and pedicures.

The spa is open daily.

  • Deep tissue massage
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 8.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Woodlands
  • Waterway Marriott
  • Waterway Marriott Hotel
  • Waterway Woodlands
  • Woodlands Marriott Hotel
  • Woodlands Waterway
  • Woodlands Waterway Marriott
  • Woodlands Waterway Marriott Hotel
  • The Woodlands Waterway Marriott Hotel & Convention Center Hotel

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.