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Hue Serene Palace Hotel

3.0 star property
3-star hotel in Hue City Centre

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Photo gallery for Hue Serene Palace Hotel

Terrace/patio
Family Quadruple Room | City view
Family Quadruple Room | Down comforters, minibar, in-room safe, desk
Daily English breakfast (VND 200000 per person)
Family Triple Room | City view
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • Free WiFi
  • LaundryLaundryLaundry
  • Restaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
21 Lane 42 Nguyen Cong Tru Street, Hue, Thua Thien-Hue
  • Popular LocationTruong Tien Bridge14 min walk
  • Popular LocationDong Ba Market3 min drive
  • Popular LocationImperial City4 min drive
  • AirportHue (HUI-Phu Bai Intl.)30 min drive

Room options

View all photos for Superior Room

Superior Room | Down comforters, minibar, in-room safe, desk

Superior Room

9.8/10 Exceptional
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room | Down comforters, minibar, in-room safe, desk

Junior Room

9.8/10 Exceptional
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | Down comforters, minibar, in-room safe, desk

Deluxe Room, City View

9.8/10 Exceptional
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Down comforters, minibar, in-room safe, desk

Family Triple Room

9.5/10 Exceptional
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Down comforters, minibar, in-room safe, desk

Family Quadruple Room

10/10 Exceptional
  • 377 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Hue

City center stay.Within a 15-minute walk of this Hue City Centre hotel, you'll find Hue Night Walking Street and Truong Tien Bridge. Nguyen Dinh Chieu Walking Street and Royal Fine Arts Museum are also within 2 miles (3 km).

What's nearby

  • Hue Night Walking Street - 5 min walk
  • Truong Tien Bridge - 14 min walk
  • Dong Ba Market - 3 min drive
  • Imperial City - 4 min drive
  • Con Hen - 4 min drive

Getting around

  • Ga Hue Station - 8 min drive
  • Hue (HUI-Phu Bai Intl.) - 30 min drive

Restaurants

  • Life Coffe Shop - 1 min walk
  • Bún Bò Thủy - 2 min walk
  • Cơm hến mụ Liêm - 2 min walk
  • Thì Thôi Cafe & Bar - 1 min walk
  • Bánh canh Nam Phổ - 2 min walk

About this property

Hue Serene Palace Hotel

3-star hotel in Hue City Centre
There's a restaurant on site. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hue Serene Palace Hotel.

This 3-star Hue hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 7 levels
  • Built in 2013
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Hue Serene Palace Hotel offers 30 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, French, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily English breakfast available for a fee: VND 200,000 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hue Serene Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 200000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately VND 200000 per person
  • Airport shuttle fee: VND 350000 per person (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 200000.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hue Serene
Hue Serene Palace
Hue Serene Palace Hotel
Serene Hue
Serene Palace
Serene Palace Hotel
Serene Palace Hue
Hue Serene Palace Hotel Hue
Hue Serene Palace Hotel Hotel
Hue Serene Palace Hotel Hotel Hue

Frequently asked questions

How close is Hue Serene Palace Hotel to the airport?

Hue Serene Palace Hotel is 9.5 mi (30-min drive) away from the Hue (HUI-Phu Bai Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hue Serene Palace Hotel?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Hue Serene Palace Hotel on Jun 3, 2024 start from $35.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hue Serene Palace Hotel have an airport shuttle?

Hue Serene Palace Hotel offers an airport shuttle 24 hours a day, for a charge of VND 350000 per person, one-way.

How close is Hue Serene Palace Hotel to the beach?

This hotel is 8.7 mi (25-min drive) from Thuan An Beach.

Does Hue Serene Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Hue Serene Palace Hotel, but English breakfast is offered for a fee of VND 200000 per person.

Is there a casino at Hue Serene Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Hue Serene Palace Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Hue Serene Palace Hotel?

Free parking is not available at this hotel.

Does Hue Serene Palace Hotel have a pool?

Hue Serene Palace Hotel does not have a pool.

Does Hue Serene Palace Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hue Serene Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Hue Serene Palace Hotel to downtown Hue?

Hue Serene Palace Hotel is 2.7 mi away from Hue.

Hue Serene Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 535 out of 810 reviews" "
Rating 8 - Good. 246 out of 810 reviews" "
Rating 6 - Okay. 24 out of 810 reviews" "
Rating 4 - Poor. 3 out of 810 reviews" "
Rating 2 - Terrible. 2 out of 810 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

cu

Liked: Cleanliness, staff & service
Gdhsh
Stayed 1 night in May 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, well air conditioned rooms in a very accessible part of the city.
Stayed 3 nights in Sep 2022

10/10 Excellent

quyen

Traveled with family
Liked: Staff & service
I love the staff working there as they are very helpful and had great customer service. I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.
Stayed 2 nights in Jul 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Basic but good service
Basic but clean hotel with very friendly staff. Furniture is a little dated and simple, repetitive breakfast, but a cost-effective and comfortable place to stay in Hue.
Stayed 3 nights in Jun 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem of a hotel with some of the friendliest staff we met in Vietnam . Our room was spacious and spotlessly clean. We ate in the restaurant for the 3 nights we were there as very few places open due to the coronavirus restrictions but we really pleased by the delicious food and the choice offered. I would certainly have no hessitation at staying here again.
Stayed 3 nights in Mar 2020

10/10 Excellent

Kendra, Nashville, TN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful! The staff is amazing, really sweet, and helpful. The room was large and spacious with a nice balcony and city view. The bed was super comfortable. Their restaurant had amazing food. We ate almost every meal there. I can highly recommend this hotel.
Stayed 3 nights in Mar 2020

10/10 Excellent

James

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are what make the hotel fantastic. The young ladies in the reception and dining room are pleasant and so helpful. It is a pleasure to meet them.
Stayed 1 night in Mar 2020

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, nice room and good location. Great stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little hotel
This was a great base for exploring both north and south of the river. Very happy and helpful staff. No hesitation in recommending.
Stayed 3 nights in Mar 2020