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"It’s a very small hotel, not very clean and no room service unless you pay extra. I just wanted to relax a bit, so it was ok for that. " More

By a verified traveler on Sat 05 Jun 2021

Hotel Description

3.5-star hotel near Palmas del Mar Beach

Close to the beach

At this Humacao hotel, you'll be within half a mile (1 km) of Palmas del Mar Beach and 3 miles (5 km) of Palmas Del Mar Golf Club. Humacao Nature Reserve is within 9 miles (15 km) and Lucia Beach is within 12 miles (20 km).

Poolside dining

This smoke-free hotel features 2 outdoor pools and 4 bars/lounges. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. 5 restaurants and a swim-up bar offer options for onsite dining and unwinding.

Free WiFi, LCD TVs

The individually furnished guestrooms offer free WiFi and free newspapers. Other amenities include spring water baths, coffee/tea makers, and LCD TVs with cable channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$187* Per night/room Jul 1 - Jul 2

Superior Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Poolside)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wyndham Candelero Beach Resort ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Candelero Beach Resort

Everyone (6) Couples (2) Family (6)
4 out of 5
It’s a very small hotel, not very clean and no room service unless you pay extra. I just wanted to relax a bit, so it was ok for that.

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 7, 2021 by BG

Good afternoon, Thank you for your feedback. We are making improvements in order to enhance our guest experience. We hope to welcome you back to paradise soon.

5 out of 5

Posted by on Mar 25, 2021

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Comment from Hotel Management

Apr 5, 2021 by Guest Relations Manager

Thank you for your feedback!

3 out of 5
The facilities are very clean and pretty. However there was no hand soap or a blow drier in the room. My wife and I stayed in the room and there was only 1 bottle of shampoo and 1 bottle of conditioner.

Posted by , from Atlanta GA on Jul 22, 2020

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Comment from Hotel Management

Jul 22, 2020 by KV

Thank you for the feedback, we will share your comments with our staff.

3 out of 5

Posted by on Mar 23, 2020

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Comment from Hotel Management

Mar 24, 2020 by Guest Relations manager

Thank you for taking the time to share your experience during this difficult time.

5 out of 5
People at this hotel are amazing! Always willing to assist you and make your stay increíble. Cleaning staff, restaurant and front desk are incredible

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by KV

Thank you for your feedback. We will be glad to have you back in our hotel.

3 out of 5
Pictures of pool did not match reality:( still beautiful surroundings but why lie on Travelocity ? No elevator Very bare amenities No shop with sunscreen room sliding glass door was locked ( no fresh air) and was dirty with mold

Posted by , from St. Louis mo on Feb 12, 2020

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Comment from Hotel Management

Feb 20, 2020 by Guest Relations Manager

We verified our pool pictures in Travelocity and all are updated. In addition, all the facilities information is up to date since we do not advertise to have a shop on premises or elevators. Sliding doors are locked for security reasons.

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 19, 2020 by KV

Thank you for your feedback, we will be glad to have you back in our hotel.

4 out of 5
Beautiful ocean side facility still had some damage from the previous hurricane Maria. it was great to step outside on the beach and see the sunrise and sunset daily. An issue I had was the low water pressure on toilet. Had to flush 10 times to even make tissue go down. Staff was called to repair but problem continued each time, so I assume it’s the pressure of water pipes. Staff was excellent. Food on property was overpriced and not great, my breakfast had raw potatoes and gave me a stomach bug. I told the waitress about the raw potatoes and she only agreed. Didn’t offer to change the plate. Coffee was awesome though. I would stay again and recommend but eat outside the vicinity. Lots of delicious dining choices near the facility.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 29, 2020 by Guest Relations Manager

Thank you for your review!

5 out of 5
Very nice, controuble, clean. Food is good and good price.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Jan 15, 2020 by Guest Relations Manager

Thank you for your review! We are glad you enjoyed your stay with us

5 out of 5

Posted by on Oct 29, 2019

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About the Wyndham Palmas Beach & Golf Resort

Location 170 Candelero Drive, Humacao, Puerto Rico 00791

Renovations + Closures

The following facilities or services will be unavailable from May 23 2021 to December 31 2021 (dates subject to change):

  • Business center
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wyndham Candelero Beach Resort offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 1496 square feet (139.00 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Wyndham Candelero Beach Resort. Parking is available for a fee. This 3.5-star Humacao hotel is smoke free.

  • 107 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • 1496 sq ft of conference space
  • 139.00 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Luis Munoz Marin Intl. Airport (SJU) (64.5 km / 40.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Wyndham Candelero Beach Resort offers 107 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. This Humacao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Spring water bath
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10 AM.

Oregano Cocina Criolla - This family restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pomodoro Pizza al Legno - Overlooking the pool, this bistro specializes in pizza and serves lunch only. Open daily.

Carey Poolside Grill - This poolside family restaurant specializes in regional cuisine and serves lunch and dinner. Open daily.

Syrah Wine Bar - This wine bar serves light fare only. Open daily.

Mahi Ceviche & Tapas Bar - This theme restaurant specializes in regional cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Nearby Activities

2 outdoor swimming pools are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19, this property’s restaurants currently offer to go orders only.

The front desk at this property is open daily from 6:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 25 years old. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per night
  • Resort fee: 17.44 percent of room rate

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 8 and USD 14 for children (approximately)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candelero Beach Resort Humacao
  • Candelero Beach Humacao
  • Wyndham Candelero Beach Resort Resort Humacao
  • Wyndham Candelero Beach Resort Resort
  • Wyndham Candelero Beach Resort Humacao
  • Candelero Beach Resort
  • Wyndham Candelero Beach
  • Wyndham Palmas & Golf Humacao
  • Wyndham Candelero Beach Resort
  • Wyndham Palmas Beach & Golf Resort Hotel
  • Wyndham Palmas Beach & Golf Resort Humacao
  • Wyndham Palmas Beach & Golf Resort Hotel Humacao

You should know

  • Pool access available from 9:00 AM to 6:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.