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Overview of Wyndham Candelero Beach Resort

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2 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers
2 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers
2 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers
View from Room

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationLucia Beach15 min drive
    Popular LocationEl Yunque National Forest27 min drive
    Popular LocationCeiba Ferry Terminal46 min drive
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)56 min drive

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About this area

Humacao

Located in Humacao, Wyndham Candelero Beach Resort is near the beach. While the natural beauty of Palmas del Mar Beach and El Yunque National Forest can be enjoyed by anyone, those looking for an activity can check out Palmas Del Mar Golf Club.
Popular Location

What's nearby

  • Lucia Beach - 15 min drive
  • El Yunque National Forest - 27 min drive
  • Carabali Rainforest Park - 44 min drive
  • Luquillo Beach - 45 min drive
  • Ceiba Ferry Terminal - 46 min drive

Getting around

  • AirportLuis Munoz Marin Intl. Airport (SJU) - 56 min drive

Restaurants

  • Oregano Cocina Criolla – Family restaurant with a bar offering local cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Pomodoro Pizza al Legno – Pool-view bistro offering pizza. Serves lunch daily.
  • Carey Poolside Grill – Poolside family restaurant offering regional cuisine. Serves lunch and dinner daily.
  • Syrah Wine Bar – Serves light fare daily.
  • Mahi Ceviche & Tapas Bar – Theme restaurant with a bar offering regional cuisine. Serves dinner and light fare daily, happy hour available.

About this property

Wyndham Candelero Beach Resort

Along with 5 restaurants, this smoke-free resort has 2 outdoor pools and 4 bars/lounges. WiFi in public areas is free. Other amenities include a swim-up bar, a coffee shop/café, and valet parking. All rooms are individually furnished and offer free WiFi and free newspapers. Guests can enjoy spring water baths, and other standard amenities include coffee makers and LCD TVs.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Count on Us (Wyndham)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 10 per night
  • Valet parking: USD 15 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10 AM: USD 15-25 for adults and USD 8-14 for children
  • 5 restaurants and 1 coffee shop/café
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Dry cleaning service

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 4 meeting rooms
  • Business center
  • Conference space (1496 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Spring water bathtub
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 8:00 AM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to COVID-19, this property’s restaurants currently offer to go orders only.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per night
  • Resort fee: 17.44 percent of room rate
The resort fee includes:
  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 8 and USD 14 for children (approximately)
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Self parking fee: USD 10 per night (in/out privileges)
  • Valet parking fee: USD 15 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
4.0
Very Good
5 - Excellent
139
4 - Good
90
3 - Okay
46
2 - Poor
17
1 - Terrible
15

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee maker without the carafe in room. Toilet room rough. Cold water in sink not working. Pool area closed due to Government decisions regarding Covid 19.
Stayed 1 night in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility and service!
Great facility and service. With only two minutes walk to the beach, what else do you need to ask. Even this was in the middle of the pandemic, the staff did everything possible to someone feel comfortable, and they did it right.
Stayed 1 night in Jul 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The facilities are very clean and pretty. However there was no hand soap or a blow drier in the room. My wife and I stayed in the room and there was only 1 bottle of shampoo and 1 bottle of conditioner.
Stayed 1 night in Jul 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
rejuvenating
The pool was beautiful, finding our room was a maze but the land is refreshing.
Stayed 1 night in Jul 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
A Bit Disappointment, but it has potential
I visited this hotel a month after they reopen because of the Covid-19 Pandemic.The hotel is under staff. When we arrived at 3:30 PM our assigned room was not ready, so we decided to go to a restaurant nearby. We returned about 5:30 PM, and the room still wasn't ready, then they assigned me the room next door to the original, which was already occupied, so my wait makes no sense.We pre-paid our breakfast because my kids love breakfast. We were seated at 9:40 AM, after 45 minutes no server made contact with us, I communicated my frustration with the manager and he came back with a mimosa (no complains on my part) but never took our order.Thirty minutes later came the serves (an hour and fifteen minutes since we were seated).We spent 2 hours and 3 minutes from the moment we were seated to the time we left.Next day, we decided to go earlier maybe the situation was the time, but I was wrong. They have one restaurant with only three servers for the entire hotel, after 30 minutes seated on the table with no one coming to take our order, we decided to leave and buy a sandwich at the lobby coffee shop.On the third day we were ready, I was not going to unused our already prepaid vouchers, so we brought our iPads ready for the wait, although we waited less time, I have to say this hotel is well under staff. On our second night we ran out of toilet paper at 10:00 PM, we called the lobby and cleaning service 8 times each, with no answer. The beach is not the best either.
Stayed 3 nights in Jul 2020

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