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4.3 out of 5

"I didn't like that there was no staff to help the residents if you wanted something you had to come downstairs and get it, it's a nice hotel but the s ... " More

By a verified traveler on Fri 04 Jun 2021

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Hotel Description

3.5-star spa hotel near Von Braun Center, connected to the convention center

Heart of Huntsville

At this Quigley hotel, you'll be within a 5-minute walk of Von Braun Center and Big Spring Park. Huntsville-Madison County Public Library and Early Works Childrens Museum are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the indoor pool and free full breakfast each morning.

WiFi, refrigerators

Featuring conveniences like living rooms and dining areas, the 295 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include refrigerators, microwaves, and room service.

Suite, One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Dec 24 - Dec 25

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Huntsville Hotel & Spa ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Huntsville Hotel & Spa

Everyone (13) Couples (2) Family (3)
4 out of 5

Posted by on Jul 22, 2021

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4 out of 5
I didn't like that there was no staff to help the residents if you wanted something you had to come downstairs and get it, it's a nice hotel but the staff is okay

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 5, 2021 by GM

Dear Traveler, We appreciate your time in reviewing our hotel and are glad that you enjoyed your stay overall. We value all your feedback as it allows us to serve our guests better. We hope to provide a flawless experience on a return visit. Sincerely, Sandi Snead General Manager

5 out of 5
Friendly staff

Posted by on May 30, 2021

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Comment from Hotel Management

May 31, 2021 by GM

Dear Anonymous, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and found our associates friendly. We appreciate your choosing us and hope to host you again. Best, Sandi Snead General Manager

1 out of 5
I usually don’t do these, however this has to be said. You asked so here we go. This was almost as bad as New Jack City!!! Minus the drugs of course. I don’t know when the last time the carpets have been clean in that place. It was horrific. With all the PPP and EIDL money floating around they could have renovated something. I paid 12 dollars a day to park in an area that wasn’t gated. Why pay if anyone can park. As a matter of fact no gate worked. Next, there was mold on the bathroom wall. This I expected from a motel, but an embassy suite hotel! This facility should be closed and inspected by corporate because it doesnt reflect the brand I’ve known and loved. Oh yeah, my room wasn’t ready not did recieve the linen and humidifier i asked for. I can go on and this was only a 2 night stay. I left and went to the double tree hotel 6 miles away to finish my trip out. I really wanted to ask for money back. Last but not least the sheets were blood stained. 👀

Posted by on May 26, 2021

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Comment from Hotel Management

May 27, 2021 by GM

Dear Traveler, Thank you for bringing these matters to our attention. I immediately became disheartened when reading your review. Please accept our deepest apologies regarding the issues you encountered. What you experienced is not typical and your comments have been conveyed to upper management to be addressed. Again, thank you for your review and we hope to better serve you in the future. Sincerely, Sandi Snead General Manager

2 out of 5
The only thing i likes was the view.. Had to wait an extra hour to get in my room .. It was crazy.. I will never stay again

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 22, 2021 by Sandi

Thank you for sharing your feedback. I am very sorry for the frustration you experienced during your recent visit. I do hope we are able to regain your trust in the future.

4 out of 5
Property in desperate need of repairs and upgrades. Chairs. Carpet. Mattress

Posted by on Mar 6, 2021

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Comment from Hotel Management

Mar 8, 2021 by Sandi

Thank your for sharing your feedback and for your review. We hope we are able to welcome you back soon!

5 out of 5
Cleanliness. Friendliness. Ambience. Food delicious

Posted by on Dec 18, 2019

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4 out of 5

Posted by on Dec 14, 2019

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5 out of 5

Posted by on May 22, 2019

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5 out of 5
That there were nice amenities like complimentary happy hour and a complimentary breakfast buffet

Posted by on May 13, 2019

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Comment from Hotel Management

May 21, 2019 by BM

Thank you! Come back soon!!

About the Embassy Suites by Hilton Huntsville Hotel & Spa

Location 800 Monroe Street, Huntsville, AL 35801

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Embassy Suites by Hilton Huntsville Hotel & Spa offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Huntsville Hotel & Spa. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Huntsville hotel.

  • 295 guestrooms or units
  • 10 levels
  • Built in 2006
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Huntsville Hotel & Spa offers 295 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate living rooms. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Ruths Chris Steakhouse - This restaurant specializes in American cuisine.

Onsite venue #2 - bar.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Spa Botanica has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.50 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Huntsville
  • Embassy Suites Huntsville
  • Embassy Suites Huntsville Hotel
  • Huntsville Embassy Suites
  • Embassy Suites Huntsville Hotel Huntsville
  • Embassy Suites Hilton Huntsville Hotel
  • Embassy Suites Hilton Huntsville
  • Embassy Suites by Hilton Huntsville Hotel & Spa Hotel
  • Embassy Suites by Hilton Huntsville Hotel & Spa Huntsville
  • Embassy Suites by Hilton Huntsville Hotel & Spa Hotel Huntsville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.