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2.1 out of 5
See all 19 travelocity Reviews

"Convenient. Speedy checkin. Clean. No hot water thougb. " More

By a verified traveler on Tue 18 Jun 2019

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Clarion Hotel Airport Area ratings based on 19 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Clarion Hotel Airport Area

Everyone (16) Family (4)
1 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Oct 17, 2019 by Guest Services.

We are closed

1 out of 5
Hotel was filthy with stains all over bed. Disgusting

Posted by on Jul 9, 2019

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Comment from Hotel Management

Aug 2, 2019 by Guest Services.

We are deeply sorry and we are working on some major changes.

4 out of 5
Convenient. Speedy checkin. Clean. No hot water thougb.

Posted by on Jun 18, 2019

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Comment from Hotel Management

Aug 2, 2019 by Guest Services.

We are deeply sorry and we are working on some major changes.

1 out of 5
The bed was actually wet on one side. The room was dirty The phone didn’t have a cord from phone to hand set Stains on the walls The bed pillows were so small I’m surprised we actually slept at all The room and hotel itself is very dated and in bad disrepair

Posted by on Jun 13, 2019

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2 out of 5
If you are going to have loud music and partying late at night it would be courteous to advise patrons of this and give them an opportunity to have a room that is separated from the loud music.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 3, 2019 by Guest Services.

We are deeply sorry they should have blocked the patrons that were not attending in a different section please accept our apology.

4 out of 5

Posted by on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by Guest Services.

Thank you for the 4 stars and we do hope that you enjoyed your stay.

3 out of 5
It was in ok shape and was fine for the night, but felt dated and I wouldn't have wanted to stay there longer than a very short stay for convenience next to the airport

Posted by on Feb 18, 2019

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Comment from Hotel Management

Mar 8, 2019 by Guest Services.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
I made this reservation due to being a travel nurse. On this particular assignment I worked 3 16 hour shifts in a row. That being said, I only needed the room for 6 hours between shifts to shower and sleep. Upon arrival around 3pm, I explained this to the front desk personal. I was very tired when checking in, so I didn't really mind the lack of attention I was given. Once in my room I immediately prepared for a quick shower. To my dismay there was no hot water. I called the front desk to request a new room. I was told to wait and they would figure something out. I again explained my need to quickly shower and get to sleep. I was told, "just wait." While waiting I realized I had forgotten my shampoo. This would usually not be a big deal because most always there is a trial size in the room there was not. I inquired but was told, "we are out." After a long wait someone finally came and addressed the water. An adjustment was made and I finally got my shower. I

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 29, 2019 by Guest Services.

We are deeply sorry and will pass your review onto the management.

4 out of 5

Impressed

After reading all the horrible reviews and then staying, they either actually read the reviews or people are over stating there oppinions. The only 2 things I was put out on was the sound of the elevator(sounded like it was going to fall), and some very slight manicure issues. Would definitely stay again!

Posted by , from Indiana on Dec 4, 2017

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1 out of 5
Plaster falling off three of the walls, undid my bed to sleep and found a bunch of chips in my bed so obviously is was never made. No hot water, bath water was running and couldn't be shut off. Mirror had prints and dirt all over it. It was disgusting for $150 a night.

Posted by on Mar 28, 2017

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Comment from Hotel Management

Apr 5, 2017 by Bev

Dear Valued Guest: Thank you for taking the time to let us know about your recent stay with us. I can't see by the pictures what you are referring to and wish you had said something while you were here and not after you had left. Again thanks for your input.

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