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"The beds are awesome very clean great staff and breakfast .. check in should be sooner. " More

By a verified traveler on Fri 26 Jul 2019

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Hotel Description

Hotel near Greenwood Park Mall in Indianapolis

Southport stay

Your stay at this Southport hotel places you within 3 miles (5 km) of Franciscan Alliance and St francis. Franciscan St. Francis Health - Indianapolis and Smock Golf Course are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$114* Per night/room Jul 24 - Jul 25

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Suites Southport ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Southport

Everyone (2) Couples (1) Family (3)
1 out of 5
Maintenance person very unprofessional and Mouthy. General manager did not care to address concerns. The location certainly has a way of making guests feel unwelcome. What a shame to the leadership and the brand.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 16, 2021 by Kevin

Dear Valued Guest, Thank you for choosing to stay at the Comfort Suites Southport! We are sadden to hear that your stay with us was below par. We do hope you choose to return and to show that this stay was an exception. Again, thank you for choosing to stay at the Comfort Suites. Best Regards, Kevin O. General Manager

5 out of 5
The beds are awesome very clean great staff and breakfast .. check in should be sooner.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 27, 2019 by Comfort Suites Southport

We're so glad you enjoyed are beautiful, and clean suites! We hope you'll come back to enjoy a breakfast waffle! We're sorry early check-in wasn't available, but please inquire in the future for a chance to settle in early!

4 out of 5
The staff was very friendly and helpful. The hotel was average, could use some updates. Big stains on carpet. Small pool.

Posted by on Apr 6, 2019

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5 out of 5
The hotel and staff were incredible. But travelocity and their customer service was terrible. Travelocity would tell me that the hotel room was ready and we could check in and we called them and they said that they never talked to him or anything we couldn't check in then they booked us the wrong room so thankfully the hotel staff was nice enough to go ahead and just give us the room we were supposed to get so it's just been a nightmare in about three weeks ago they overcharged us for a hotel room and it ended up being $300 instead of the 150 it was supposed to be and in a overdrew my account which caused it to go $30 a day negative from the 10th to the 1st so I got to call and figure that out with him too Travelocity answer I'm talking about I don't know where this message is going through but I would like a manager or someone higher up the call me about this matter 317 well you guys should know my number

Posted by on Apr 3, 2019

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5 out of 5
Pleasant friendly staff! Clean and attractive.Breakfast was super!

Posted by on Jan 21, 2019

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2 out of 5

EVERYTHING THAT COULD GO WRONG - WENT WRONG

Pros: The lobby area was clean and accommodating.
Cons: The staff needs to be more helpful to guests and their needs. The lack of empathy from the staff was amazing.
Location: Conveniently located near the interstate on south side of Indianapolis.
When we arrived we found dirty bedding on both beds, and the mattress on the pullout sofa was beyond disgusting. The draperies were torn; lamp shades broken; light bulbs burnt out; remote control for TV did not work; desk chair was broken; trash on the floor; bugs on the wall; and .... the telephone was broken so we couldn't call the front desk. After going to the front desk we found a less than helpful desk staff. No one had authority to do anything without the manger, and the manager could not be reached all weekend.

Posted by , from Indiana on Oct 26, 2015

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5 out of 5

Very nice for the price.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Room was clean, beds were very comfortable, nice location (close to shops, restaurants, etc...) Very good value. We will stay again if we ever travel through Indianapois in the future.

Posted by , from MN on Feb 3, 2011

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2 out of 5

They kept me up all night....

Awoken in the middle of the night by a Hotel employee who was yelling through the door and boldly knocking at the same time. Thinking it was an emergency I opened the door. The young man announces loudly that smoking is not alllowed and a * fee would be charged. He came in the room to find ... no smoke. I do not smoke. He comments that it sure smelt like it from the hall. Smoke alarm goes off for the entire hotel an hour later. Next morning went to front desk and spoke to nice lady at front desk. Was told that another guest reported someone in my room was smoking. They later learned it was the floor below mine. And that the alarm went off because someone was smoking. What I learned at this hotel.... 1) banging and yelling through the door is the perferred method of communication over the telephone whiich they installed in every room. 2) That the smoke alarm is set to trip if some is smoiking in their room and all hotel guests pay the price as every smoke alarm goes off in every room every floor. Nice ceiling as that is saw all night....

Posted by on Jul 10, 2010

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5 out of 5

Very Comfortable

We really enjoyed our stay here. The staff was very friendly and helpful. Breakfast was simple, but adequate. Pool was small, but clean. The beds were very comfortable. The pillows were heavenly. Lots of great restaurants and shopping nearby. Two computers in the lobby to check email. Plus, they have Wi Fi in the rooms. Close to I-65. Date of our stay: November 2008.

Posted by on Nov 8, 2008

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About the Comfort Suites Southport

Location 4125 Kildeer Dr, Indianapolis, IN 46237

Property Features

Comfort Suites Southport offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Suites Southport also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Self parking is free. This Indianapolis hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Southport offers 68 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, spring water baths, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Spring water bath
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Comfort Suites Hotel Southport
  • Comfort Suites Southport
  • Southport Comfort Suites
  • Comfort Suites Southport Hotel Indianapolis
  • Comfort Suites Southport Hotel
  • Comfort Suites Southport Indianapolis
  • Comfort Suites port Hotel
  • Comfort Suites Southport Hotel
  • Comfort Suites Southport Indianapolis
  • Comfort Suites Southport Hotel Indianapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Comfort Suites Southport.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.