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4.2 out of 5

"Panhandlers on every corner. 24 hr active security cruising the parking lot. Few guests. All bad signs of a bad area. " More

By a verified traveler on Sat 24 Feb 2024

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Hotel Description

3.5-star guestrooms with free WiFi

In suburbs

Within 9 miles (15 km) of this hotel, you'll find Children's Museum of Indianapolis and Gainbridge Fieldhouse. Also within 9 miles (15 km) are Indiana University-Purdue University Indianapolis and Eiteljorg Museum.

Free breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free continental breakfast each morning.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$94* Per night/room Apr 9 - Apr 10

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fairfield Inn and Suites by Marriott Indianapolis East ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Fairfield Inn and Suites by Marriott Indianapolis East

Everyone (6) Couples (1) Family (3)
3 out of 5
Panhandlers on every corner. 24 hr active security cruising the parking lot. Few guests. All bad signs of a bad area.

Posted by , from Harrison Twp on Feb 24, 2024

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Comment from Hotel Management

Mar 6, 2024 by Customer Service

John, we recognize your thoughts on the surrounding area, and it's unfortunate if that detracted from your stay. Our aim is continuously to provide a safe and secure atmosphere around our premises. Please rest assured that our proactive security measures are intended to provide peace of mind to our guests. We hope that this won't deter you from staying with us in the future.

5 out of 5
Questionable area.

Posted by , from Harrison Twp on Feb 21, 2024

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Comment from Hotel Management

Mar 6, 2024 by Customer Service

John, we appreciate your feedback. While we acknowledge your concerns about the location's perception, we assure you we are committed to providing exceptional service and maintaining a safe environment at Fairfield Inn & Suites Indianapolis East. That being said, we hope to welcome you back in the future.

5 out of 5

Posted by on Jun 28, 2023

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Comment from Hotel Management

Jul 19, 2023 by Customer Service

Thank you for sharing, Karen!At Fairfield Inn & Suites Indianapolis East, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

5 out of 5

Posted by , from Mexico on Nov 29, 2022

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5 out of 5
It was a very pleasant overnight stay. Morning breakfast was better than found in most hotels. Staff was very nice and very helpful.

Posted by on Sep 19, 2022

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Comment from Hotel Management

Sep 19, 2022 by Customer Service

Thank you for the wonderful review, David!It's excellent your time at Fairfield Inn & Suites Indianapolis East was so lovely and our staff was able to accommodate your needs. Breakfast is the most important meal of the day and we're thrilled that you enjoyed our mouthwatering breakfast selection. That's what we like to see! We can't wait to host you again soon so we can share another great experience with you soon!

5 out of 5
The hotel was super clean. Breakfast was really good for what it was. Omelettes, waffles, sausage biscuits, bacon, cereal, toast. The pool is on the small side but there was nobody there. Nice hot tub. Little patio off the pool room for a picnic. Our room actually had three beds- two doubles and a pull out sofa that I did not expect along with two TV's. Microwave and fridge. The staff was super friendly and nice, check in and out was a breeze.

Posted by , from Paoli on May 2, 2022

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Comment from Hotel Management

May 4, 2022 by Customer Service

Thank you for the kind words, Kaylee! It's excellent you enjoyed your time at Fairfield Inn & Suites Indianapolis East! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience!

5 out of 5
Second time staying there for business. Stay was great Walls are very thin and next door guest was a little loud when I was trying to sleep.

Posted by on Mar 15, 2022

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Comment from Hotel Management

Mar 16, 2022 by Customer Service

Thank you for the 5/5 rating, Keith! We're happy you had a pleasant stay with us and appreciated your time with us for business. However, it's unfortunate you had such challenges with our soundproofing. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a lovely day.

4 out of 5
I enjoyed the building itself. The parking lot had two lights out right next to each other so a little too dark. Also multiple letters in the name on the building had burned out. Not a very good look. But the inside was very nice.

Posted by on Jan 14, 2022

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Comment from Hotel Management

Feb 22, 2022 by Customer Service

Thank you for taking the time to share your 4/5 review with us, Jonathan. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!

4 out of 5

Posted by on Dec 31, 2021

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1 out of 5
This porperty was absolutely disgusting! So dirty that we only stayed one night of our two night stay. I took multiple pictures and reached out to Marriott and was giving the runaround for months. I open the case with him, someone shut the case, I open another case with him and was completely ignored. We left and stayed at the Drury Inn even though we had already paid for a night at the Marriott.

Posted by on Sep 30, 2021

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About the Fairfield Inn and Suites by Marriott Indianapolis East

Location 7110 E 21st St, Indianapolis, IN 46219

Property Features

Fairfield Inn and Suites by Marriott Indianapolis East offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. The business-friendly Fairfield Inn and Suites by Marriott Indianapolis East also features gift shops/newsstands, coffee/tea in a common area, and concierge services. For a fee, parking is available. This 3.5-star Indianapolis hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Fairfield Inn and Suites by Marriott Indianapolis East offers 63 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.Ā This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Indianapolis East
  • Fairfield Inn Marriott Hotel Indianapolis East
  • Fairfield Inn Marriott Indianapolis East
  • Fairfield Inn and Suites by Marriott Indianapolis East Hotel
  • Fairfield Inn Marriott Indianapolis East Hotel
  • Fairfield Inn Marriott Indianapolis East
  • Hotel Fairfield Inn and Suites by Marriott Indianapolis East
  • Fairfield Inn Suites by Marriott Indianapolis East
  • Fairfield Inn Marriott Hotel
  • Fairfield Inn Marriott

You should know

  • Pool access available from 7 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.