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 Indianapolis •1 Room
 Indianapolis • 1 Room
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Hilton Indianapolis Hotel & Suites

4-star property
120 W Market St, Indianapolis, IN 1-855-201-7819

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4.1 out of 5
Very good!
See all 22 Travelocity Reviews

"Great location and big room. But shower had rickety door, was small, and old. " More

By a verified traveler on Sun 15 Dec 2019

Points Of Interest

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Hotel Description

4-star Art Deco hotel near Indiana Convention Center

City center retreat

Within a 10-minute walk of this Downtown Indianapolis hotel, you'll find Circle Center Mall and Indiana Convention Center. Bankers Life Fieldhouse and Indiana University-Purdue University Indianapolis are also within half a mile (1 km).

Renovated in 2020

This Art Deco hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 18 conference rooms, 24-hour business center, and valet parking. Self parking, a coffee shop, and a snack bar/deli are also offered.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 332 guestrooms also offer sofa beds and LCD TVs with cable channels. Other amenities include WiFi, room service, and coffee/tea makers. Housekeeping is available on request.

Junior Suite, Refrigerator (2 Queen Beds with Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

One Bedroom Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (2 Queen Beds with Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Indianapolis Hotel & Suites ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Indianapolis Hotel & Suites

Everyone (15) Couples (1) Family (5)
4 out of 5
Great location and big room. But shower had rickety door, was small, and old.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 19, 2019 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy that despite your concern with your shower we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

3 out of 5
Liked the location and the size of the room. Didn't like the lack of blackout curtains, noise from other rooms above us, and the cost of the breakfast.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Dec 19, 2019 by Joe Melton, General Manager

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize for the challenges you encountered during your time with us that impacted your stay. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

2 out of 5
I had to request a mini fridge and microwave via a call center in India and late check out. However after spending a lot of time on the call to arrange me and my running partners needs for our race, I arrived to find nothing had been submitted. In fact was told that they didn’t have anymore available late check outs for the day. They did add an extra hour of time to check out but that was not the point nor the agreement with their call center. Also I had added my parking of $38.00 to my room rate just to find out later I was charged more than what my room rate plus parking was on Travelocity. In the end I will never book a room here again. There are too many downtown Indianapolis hotels to choose from that are of equal or even more so elegance To deal with the garbage I went through.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Dec 19, 2019 by Joe Melton, General Manager

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope that should your travels bring you back to Indianapolis you will give us another opportunity to exceed your expectations. Joe Melton General Manager

5 out of 5
Very clean and fancy and everyone was nice. It was walking distance from where we needed to go.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 29, 2019 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting Indianapolis and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 21, 2019 by Joe Melton, General Manager

Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

1 out of 5
The Hotel ran out of water I was unable to shower before a big interview. Not happy. The last time I was in hotel with no water was in a third world country.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 5, 2019 by Joe Melton, General Manager

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope that should your travels bring you back to Indianapolis you will give us another opportunity to exceed your expectations. Joe Melton General Manager

5 out of 5
Wonderful except no refrigerator in the room or microwave

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 19, 2019 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy that despite the lack of a refrigerator and microwave in your room we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

5 out of 5
The room was very clean and I got exactly what I had expected.

Posted by on Apr 8, 2019

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Comment from Hotel Management

May 10, 2019 by Joe Melton, General Manager

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

5 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

May 10, 2019 by Joe Melton, General Manager

Thanks for the great rating regarding your recent stay experience. We look forward to having you stay with us again when your travels bring you back to Indianapolis. Joe Melton General Manager

3 out of 5
The good: Nice location in downtown Indy The bad: Room 421 is big, but shares a wall with elevator shafts. VERY NOISY ALL NIGHT! Dusty room - we sneezed all night. The shower/tub dripped all night - big rust stain in tub. Barely able to get the shower to work - pull up tab stuck in the tub position. Sink never had hot water.

Posted by on Dec 12, 2018

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About the Hilton Indianapolis Hotel & Suites

Location 120 W Market St, Indianapolis, IN 46204

Property Features

Hilton Indianapolis Hotel & Suites offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Indianapolis Hotel & Suites. For a fee, parking is available. A complete renovation of Hilton Indianapolis Hotel & Suites was completed in October 2020. This Art Deco Indianapolis hotel is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 2 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1971
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Indianapolis Intl. Airport (IND) (22.2 km / 13.8 mi)
  • Train station: Indianapolis Station (1.3 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Indianapolis Hotel & Suites offers 332 accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2020.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to noon.

120 West Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

McCormick and Schmicks - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a USD 50.00 deposit
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per stay (rates may vary)
  • Self parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet deposit: USD 50.00
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room microwave is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Indianapolis
  • Hilton Indianapolis
  • Hilton Indianapolis Hotel
  • Hotel Hilton Indianapolis
  • Indianapolis Hilton
  • Indianapolis Hilton Hotel
  • Homewood Suites Indianapolis - Downtown Hotel Indianapolis
  • Indianapolis Homewood Suites
  • Hilton Indianapolis & Suites
  • Hilton Indianapolis Hotel & Suites Hotel
  • Hilton Indianapolis Hotel & Suites Indianapolis
  • Hilton Indianapolis Hotel & Suites Hotel Indianapolis

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.