"Was charged a $340 deposit instead of the $100 deposit. Then charged $314 when we checked out. Left with negative bank balance because of it. Online i ... " More
Heart of Indianapolis
Within a 10-minute walk of this Downtown Indianapolis hotel, you'll find Lucas Oil Stadium and Eiteljorg Museum of American Indians and Western Art. Indiana Convention Center and NCAA Hall of Champions are also within half a mile (1 km).
Free shuttle, breakfast
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and an area shuttle.
Free Internet, LED TVs
Featuring conveniences like refrigerators and microwaves, the 108 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with digital channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.
Apr 13, 2022 by JJ
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express INDIANAPOLIS DTN-CONV CTR AREA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments,
Feb 8, 2022 by JJ
Thank you for your feedback
Jan 7, 2020 by Patsy M
I am sorry that your toilet did not get repaired during your stay, I will address this with the maintenance staff immediately. We appreciate you letting us know.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
Holiday Inn Express Indianapolis Downtown Convention Center, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A free area shuttle within 3.0 mi is available. The business-friendly Holiday Inn Express Indianapolis Downtown Convention Center, an IHG Hotel also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Indianapolis hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge) , Parking (limited spaces)
Holiday Inn Express Indianapolis Downtown Convention Center, an IHG Hotel offers 108 accommodations with safes and coffee/tea makers. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 18 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.