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"Shuttle Service 👍 Beautiful room👍 Great Breakfast 👍 " More

By a verified traveler on Sun 01 Dec 2019

Hotel Description

3-star hotel near Lucas Oil Stadium

Heart of Indianapolis

With a stay at this Downtown Indianapolis hotel, you'll be close to Lucas Oil Stadium and Indiana Convention Center. Also nearby are Eiteljorg Museum of American Indians and Western Art and NCAA Hall of Champions.

Free shuttle, breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and an area shuttle.

Free Internet, LED TVs

Featuring conveniences like refrigerators and microwaves, the 108 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with digital channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$109* Per night/room Mar 8 - Mar 9

Suite, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Indianapolis Downtown Convention Center ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Indianapolis Downtown Convention Center

Everyone (3) Couples (1) Family (5)
1 out of 5
Toliet did not work!!!! We ask desk to repair twotimrs amd they did not. They also charged us 20.00 extra dollars to park vechile. very comgested area!!!

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by Patsy M

I am sorry that your toilet did not get repaired during your stay, I will address this with the maintenance staff immediately. We appreciate you letting us know.

2 out of 5
Parking in lot adjacent to property was very limited. You are then directed to nearby parking garage which means you have to transport your luggage through a city alley which in this case was snow covered and icy.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 18, 2019 by Patsy M

Thank you for the feedback, I am sorry that the parking lot was full when you stayed with us, causing you to park in the garage. Unfortunately with our location to the stadium, we have to have multiple parking options and I am sorry it ruined your stay with us. I hope that you will consider staying with us again if you return to Indianapolis.

5 out of 5
Shuttle Service 👍 Beautiful room👍 Great Breakfast 👍

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by Patsy M

Thank you!

4 out of 5
Hot not working ☹️ Very nice staff. Clean😁 Great breakfast Great location for events at Lucas Oil Stadium.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 12, 2019 by Patsy M

Thank you so much for the feedback. I apologize that the hot tub was not in service while you stayed with us. We hope you will come back and see us again and we will do our best to make sure the hot tub is working next time.

5 out of 5
The room was surprisingly large. It was very clean and modern. Highly recommend!

Posted by on Jul 14, 2019

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Comment from Hotel Management

Aug 7, 2019 by Anna - Guest Service Manager

Thanks for staying with us, we are glad you enjoyed your spacious room! Visit us again soon!

5 out of 5
We stayed in one of the suits and it was very spacious and very clean. The breakfast had lots of options and was good as well. I have no complaints about this hotel.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by Patsy M

Thank you!

2 out of 5
Near downtown. Tried to get a reservation without prepay however accidently prepaid. contacted holiday inn via travelocity within two hours of reservation when it was discovered and req refund. Manager refused. Stated they would agree to 1 night charge and 1 night stay for 2nd day booked. At arrival manager denied the agreement negotiated. Will not stay here and will not book here again. Holiday Inn company would not assist as well.

Posted by on Feb 22, 2019

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5 out of 5

IUPUI Graduation overnight!

Pros: We liked the beds.....very nice and comfortable! Also much appreciated the free breakfast buffet before Graduation!
Location: This is hotel is very well located right across the street from Lucas Oil Stadium, about 2 blocks from the Indiana Convention Center.
We chose to stay at this particular hotel do to it's location, location, location! We were attending the 2017 IUPUI Graduation taking place at Lucar Oil Stadium and the Indiana Convention Center. This hotel was PERFECTLY located. They also offered a wonderful breakfast before the beginning of our long but happy celebration! We stayed in a newly renovated room. The beds were so comfortable and the room was nicely appointed. Construction was still going on, but we only workers on rare occasions and were never bothered by noise. You do pay for parking, but the lot was nice and well lighted.....never a problem! Our daughter is starting Grad school in the Fall, so we are looking forward to staying again in three years when her DPT program is complete!

Posted by , from Goshen, IN on May 16, 2017

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3 out of 5

Close to Lucas Oil Stadium

Pros: proximity to the stadium
Cons: noise reduction
This hotel was great in terms of proximity to the stadium for the Colts Game, The staff was friendly, and the food was what you would expect for a free breakfast. The room was fine, the bathroom looked a bit worn and could use an update. However the noise from the bars next door was so loud it kept us up all night. It sounded like there was a concert going on in the hotel itself. If you do stay here ask for a room on the street side away from the bars.

Posted by on Dec 27, 2015

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Comment from Hotel Management

Dec 31, 2015 by Nikki Harrington, Sales Manager

Hello! Thank you for staying with us during the Colts game. I'm so glad to see you enjoyed our location and that our staff were friendly and accommodating. I do apologize if the bathroom seemed worn-we are doing a complete renovation in March 2016, so this will be much improved. I would also like to apologize for the noise from the nearby restaurants. During Colts game weekends there are numerous parties and tailgates all over the city, and the noise can be hard to control. I hope you brought this to the attention of the staff so they could move you to a more quiet room. I sincerely hope you'll return so we can improve upon your experience! Perhaps for a better 2016 Colts season :)

5 out of 5

Better than Expected

Location: Downtown, sports statiums, museums and historical sites
The hotel was in a very convenient location in Indianapolis. The rooms were very spacious and clean. The free breakfast was excellent with many choices. Over all, staying there increased my enjoyment of the trip.

Posted by , from Lorton Va on Jul 6, 2015

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About the Holiday Inn Express Indianapolis Downtown Convention Center

Location 410 S Missouri St, Indianapolis, IN 46225

Property Features

Holiday Inn Express Indianapolis Downtown Convention Center offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A free area shuttle within 3.0 mi is available. The business-friendly Holiday Inn Express Indianapolis Downtown Convention Center also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Indianapolis hotel is smoke free.

  • 108 guestrooms or units
  • 6 levels
  • Built in 2003
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Indianapolis, IN (IND-Indianapolis Intl.) (20.2 km / 12.5 mi)
  • Train station: Indianapolis Station (0.6 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 3.0 mi; shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Indianapolis Downtown Convention Center offers 108 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Indianapolis Downtown Convention Center
  • Holiday Inn Express Convention Center Hotel
  • Holiday Inn Express Convention Center
  • Express Convention Center

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Indianapolis Downtown Convention Center.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.