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 Indianapolis •1 Room
 Indianapolis • 1 Room
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The Westin Indianapolis

4-star property
241 W Washington Street, Indianapolis, IN 1-855-201-7819
4.0 out of 5
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See all 20 travelocity Reviews

"The skywalk from the hotel to the Convention Center was convenient. The room was spotless and hotel staff were efficient and accommodating. " More

By a verified traveler on Wed 14 Jun 2023

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Hotel Description

4-star hotel near Indiana Convention Center

City center retreat

Within a 10-minute walk of this Downtown Indianapolis hotel, you'll find Indiana Convention Center and Lucas Oil Stadium. Also, Gainbridge Fieldhouse is within half a mile (1 km) and Indianapolis Zoo is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a garden are also offered.

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$161* Per night/room Oct 8 - Oct 9

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Indianapolis ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Indianapolis

Everyone (13) Couples (3) Family (1)
5 out of 5

Posted by , from okemos on Aug 2, 2023

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5 out of 5
The skywalk from the hotel to the Convention Center was convenient. The room was spotless and hotel staff were efficient and accommodating.

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 17, 2023 by General Manager

Dear Diane,We appreciate you taking the time to share your five-star stay with us. It is wonderful to know that you appreciated the convenience of our location, which we are very proud about. Our team works hard in providing the best experience for our guests, and we are thrilled that they impacted your stay in a positive manner. Having you as a guest was a pleasure, and we hope to see you again in the future. Take care!

5 out of 5

Posted by on Apr 3, 2023

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4 out of 5

Posted by on Jan 10, 2023

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4 out of 5
I didn't like the food at the restaurant on site. very salty and very overpriced

Posted by on Oct 31, 2022

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Comment from Hotel Management

Nov 2, 2022 by General Manager

Dear Jeanna,Based on your rating, it looks like you had an overall good time at The Westin Indianapolis. Thank you for being our valued guest! On the other hand, your feedback on our on-site restaurant is much appreciated as we constantly work hard to evolve and make the appropriate improvements. In the future, we hope you consider returning for an even better time.

5 out of 5

Posted by on Sep 25, 2022

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5 out of 5
Very nice! Staff was wonderful!

Posted by on May 24, 2022

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Comment from Hotel Management

Jun 13, 2022 by General Manager

Dear Lea, We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we are able to host you again. Have a wonderful day!

1 out of 5
Very rude check in

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 7, 2021 by General Manager

We very much regret to hear about your check-in experience. We will discuss this matter with our team right away. Our team values every guest that walks through our doors, and we wish we could have made a better first impression. We hope you had an otherwise comfortable and pleasant stay and we look forward to delivering a better experience in the future.

4 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 27, 2020 by Guest Relations

Thank you for your review!

5 out of 5
Beautiful hotel staff was very friendly. Would stay there again.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Guest Relations

Thank you for your great review!

About the The Westin Indianapolis

Location 241 W Washington Street, Indianapolis, IN 46204

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Indianapolis. For a fee, parking is available. This 4-star Indianapolis hotel is smoke free.

  • 1 building
  • 574 guestrooms or units
  • 15 levels
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Indianapolis Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Indianapolis offers 574 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Restaurant and Bar - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lbs per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 42.00 per night
  • Covered valet parking fee: USD 54 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indianapolis Westin
  • Westin Hotel Indianapolis
  • Westin Indianapolis
  • The Westin Indianapolis Hotel Indianapolis
  • Westin Indianapolis Hotel
  • The Westin Indianapolis Hotel
  • The Westin Indianapolis Indianapolis
  • The Westin Indianapolis Hotel Indianapolis

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.