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 Indianapolis •1 Room
 Indianapolis • 1 Room
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TownePlace Suites Indianapolis Keystone

2.5-star property
8468 Union Chapel Rd, Indianapolis, IN 1-855-201-7819
4.3 out of 5
Excellent!
See all 13 travelocity Reviews

"Very friendly and helpful. Clean room. " More

By a verified traveler on Sun 27 Jun 2021

Points Of Interest

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Hotel Description

Hotel near Wine and Canvas in Indianapolis

In shopping district

At this hotel, you'll be steps from Wine and Canvas and within a 10-minute walk of Fashion Mall at Keystone. Fastimes Indoor Karting and Castleton Square are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$84* Per night/room May 19 - May 20

Studio Suite, 1 Queen Bed with Sofa bed (Hearing Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

TownePlace Suites Indianapolis Keystone ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites Indianapolis Keystone

Everyone (9) Family (1)
1 out of 5

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jul 25, 2023 by TPS staff

Hi Amanda!We are so sorry to see you were not satisfied with the stay, please feel free to tell us what we can do better to provide a better experience for guest in the future.Thank you.

5 out of 5
Very friendly and helpful. Clean room.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by Raquel

Thank you so much for your feedback in regards to your stay. Raquel Garcia General Manager

5 out of 5

Posted by on Mar 1, 2020

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4 out of 5
Nice, clean rooms. Would be nice for an extended stay for business

Posted by on Jan 30, 2019

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5 out of 5
Close to a lot of things, we had a wonderful time!

Posted by on Jan 13, 2019

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4 out of 5
My wife is allergic to cats. Apparently someone had a cat in that room. She has been gasping for air, last night and this morning.

Posted by on Jan 2, 2019

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5 out of 5

Excellent and convenient.

Pros: Convenience to work location
Cons: Nothing
Location: Located near Keystone Crossing Mall
Excellent staff. Great breakfast selections. Comfortable room.

Posted by , from Indianapolis,IN on Jan 24, 2018

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5 out of 5

Great hotel

Every staff member we met couldn't have been nicer. Breakfast buffet was very good. Rooms were clean and comfortable. For only a little more than nearby standard hotel rooms we had a small kitchen, 2 BRs and sitting area. Hard to beat.

Posted by on Nov 2, 2015

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Comment from Hotel Management

Nov 17, 2015 by Raquel

Thank you so much for the compliments of the staff and the hotel. So glad to hear that you were able to enjoy your experience here with us. Raquel Garcia General Manager

5 out of 5

It was perfect, very quiet and clean!

I was just there for a short stay but the room was very clean and comfortable. I did not get to eat breakfast, but food was out at 5:45 am when I left. I will definitely stay again!

Posted by on Oct 6, 2015

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Comment from Hotel Management

Nov 17, 2015 by Raquel

Thank you so much for your compliments of the hotel and the staff. Next time you are in town be sure to try our new hot breakfast. Raquel Garcia General Manager

4 out of 5

Nice hotel and spacious.

Great location. Spacious when stay with several people. Clean!

Posted by on May 26, 2015

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Comment from Hotel Management

Jun 5, 2015 by Raquel Garcia

Thank you so much for your compliments of the hotel. We are glad to hear you were able to enjoy your experience. Raquel Garcia General Manager

About the TownePlace Suites Indianapolis Keystone

Location 8468 Union Chapel Rd, Indianapolis, IN 46240

Property Features

TownePlace Suites Indianapolis Keystone offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly TownePlace Suites Indianapolis Keystone also features coffee/tea in a common area, concierge services, and laundry facilities. Self parking is free. This Indianapolis hotel is smoke free.

  • 82 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2000
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites Indianapolis Keystone offers 82 accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Indianapolis
  • TownePlace Suites Indianapolis Keystone
  • TownePlace Suites Keystone
  • TownePlace Suites Keystone Hotel
  • TownePlace Suites Keystone Hotel Indianapolis
  • TownePlace Suites Keystone Indianapolis
  • Towneplace Suites Indianapolis Keystone Hotel Indianapolis
  • TownePlace Suites Indianapolis Keystone Hotel
  • TownePlace Suites Indianapolis Keystone Hotel
  • TownePlace Suites Indianapolis Keystone Indianapolis
  • TownePlace Suites Indianapolis Keystone Hotel Indianapolis

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.