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The Hey Hotel

3.0 star property
3-star hotel near Lake Brienz

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Photo gallery for The Hey Hotel

Exterior
Minibar, in-room safe, individually decorated, desk
Breakfast buffet
Minibar, in-room safe, individually decorated, desk
2 bars/lounges
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Höheweg, 7, Interlaken, Canton of Bern, 3800
  • Popular LocationInterlaken Casino7 min walk
  • Popular LocationMystery Rooms9 min walk
  • Popular LocationInterlaken Ost Ferry Terminal16 min walk
  • AirportBern (BRN-Belp)43 min drive

Room options

Standard Single Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, desk

Standard Twin Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior
The Hey Hotel
Breakfast included
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (273)
The price is $338
per night
$359 total
includes taxes & fees
Jun 7 - Jun 8
The Hey Hotel

About the neighborhood

Interlaken

Heart of Interlaken.With a stay at this Central Interlaken hotel, you'll be steps from Hoeheweg and Kunsthaus Interlaken. Kletterhalle Interlaken and Alpine Garden are also within half a mile (1 km).

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 7 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 9 min walk
  • Interlaken Ost Ferry Terminal - 16 min walk

Getting around

  • Interlaken West Station - 5 min walk
  • Bern (BRN-Belp) - 44 min drive

Restaurants

  • Grand Café Restaurant und Confiserie Schuh - 2 min walk
  • Hüsi Bierhaus - 2 min walk
  • McDonald's - 1 min walk
  • Funky Chocolate Club Switzerland - 2 min walk
  • Restaurant Café de Paris - 3 min walk

About this property

The Hey Hotel

3-star hotel near Lake Brienz
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A business center and 3 meeting rooms are available.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Hey Hotel.

This 3-star Interlaken hotel is smoke free.

  • 192 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1978
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
The Hey Hotel offers 192 accommodations with minibars and safes. Each accommodation is individually decorated. Satellite television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Spanish, Swedish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Offsite parking available (CHF 10 per day)
  • Ski shuttle nearby

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Ski storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Hotel Oberland
City Oberland
City Oberland Hotel
City Oberland Swiss Quality
City Oberland Swiss Quality Hotel
City Oberland Swiss Quality Hotel Interlaken
City Oberland Swiss Quality Interlaken
Hotel City Oberland
Hotel Swiss Quality
Swiss Quality Hotel
The Hey Hotel Hotel
Hotel City Oberland
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken
City Oberland Swiss Quality Hotel

Frequently asked questions

How close is The Hey Hotel to the airport?

The Hey Hotel is 31.6 mi (44-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

Does The Hey Hotel have an airport shuttle?

Airport shuttle services are not available at The Hey Hotel.

Does The Hey Hotel offer free breakfast?

The Hey Hotel does not offer free breakfast.

Is there a casino at The Hey Hotel?

No, there is no casino at this hotel, but Interlaken Casino (7-min walk) is nearby.

What time is check-in at The Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at The Hey Hotel?

Free parking is not available at this hotel.

Does The Hey Hotel have a pool?

The Hey Hotel does not have a pool.

Does The Hey Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does The Hey Hotel have a spa?

There are no spa services available at this hotel.

How close is The Hey Hotel to downtown Interlaken?

The Hey Hotel is 0.1 mi away from Interlaken.

The Hey Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 245 reviews" "
Rating 8 - Good. 101 out of 245 reviews" "
Rating 6 - Okay. 58 out of 245 reviews" "
Rating 4 - Poor. 17 out of 245 reviews" "
Rating 2 - Terrible. 5 out of 245 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location friendly people great experience
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During vacation, one is supposed to wake up leisurely in the morning to a nice, quiet surroundings. However, there was major renovation going on and we were woken up to the noise of drilling and electric saws, not good. Secondly, because of this renovation,we were put up in an adjacent building, not the main one shown in the photos. The secondary building is not as pleasant as the main one, not much light falling into the room. During booking of this property on expedia, there was no information on this renovation, the reason is obvious but that does not mean the customers should get cheated.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
More like a dorm than a hotel
This hotel is currently under renovations, so I am sure the new hotel rooms will be nicer. However, our hotel room was very minimal and looked more like a college dorm than a highly-rated hotel. There was no way to control the temperature of the room, the bed was uncomfortable, and the shower head was broken. Overall, this hotel was disappointing.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
It’s clean enough with very few amenities. The rooms could be a little cleaner, more modern, and nicer.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
When arrived - the staff (she is about 45-50 year old) who checked me in was NOT friendly at all. She thought she was doing me a favor. Room was clean with a nice balcony.
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
The location in town was great. The room felt more like a hostel than a hotel. It looked NOTHING like the pictures online. Bed was comfortable, but I got little sleep. I had to wake up early and the DJ at the hotel bar played loud music that kept me up till 1:00. Definitely would not stay here again or recommend it to anyone other than someone who plans to be out at the bar.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The room was very hot and had no air conditioner. In fact they said I did not book an air conditioned room. I did not know they had 2 kinds!! They switched me to a different room but gave me a twin bed with a horrible thin pillow. I had to bundle up a sweater and jacket which I used for a pillow. They have a breakfast buffet available for which they charge. Being on the main street is noisy since the door had to be open all night to cool. People walking outside were loud and talked late into the night, preventing sleep.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019