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Hotel Description

Upscale boutique hotel perfect for exploring Ioannina

Central Ioannina getaway

Your stay at this Ioannina hotel places you within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Gallery of Epirus Studies Society are also within half a mile (1 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$113* Per night/room Mar 26 - Mar 27

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Traditional Suite, 1 Bedroom

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

About the Grand Serai Congress & Spa

Location 33, Dodonis Avenue, Ioannina, Epirus 45221

Renovations + Closures

The following facilities or services will be unavailable from July 25 2023 to December 21 2024 (dates subject to change):

  • One of the swimming pools
  • Fitness facilities
  • Spa

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:

  • Swimming pool

Property Features

Grand Serai Congress & Spa offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Grand Serai Congress & Spa. Limited free parking is available on a first-come, first-served basis. This 5-star Ioannina hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 6 buildings
  • Meeting rooms
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Grand Serai Congress & Spa offers 216 accommodations with minibars and safes. This Ioannina hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.

Grand Serai Congress & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 16 years old are not allowed in the health club or spa tub.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up. For more details, please contact the property using the information on the booking confirmation.

Due to a temporary closure, the swimming pool, fitness facilities, and spa will be closed February 22-March 15, March 18-22, March 25-May 2, and May 7-December 21, 2024.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 4 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for negative COVID-19 test result requirement: 4
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Health First (Greece)
  • Property registry number - 0622K015A0151001
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mitsis Grand Serai Congress
  • Mitsis Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress Hotel Ioannina
  • Mitsis Grand Serai Congress Ioannina
  • Grand Serai Congress Hotel
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
  • Mitsis Grand Serai Congress And Spa Ioannina
  • Grand Serai Congress Hotel Ioannina
  • Grand Serai Congress Ioannina
  • Grand Serai Congress
  • Mitsis Grand Serai Congress & Spa Ioannina Hotel
  • Mitsis Grand Serai Congress Spa
  • Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel
  • Grand Serai Congress & Spa Ioannina
  • Grand Serai Congress & Spa Hotel Ioannina

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.