- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
I stayed here for Valentines Day. The hotel is very nice and upscale but there were a few problems. The maids come knocking on your door the day of check out at 9am, when the check out time is noon! My girlfriend and I were still sleep and undressed, the maid knocked but we didn't hear because we were still sleep as I stated before so this lady walks in on us undressed and sleep. It was extremely embarrassing and rude. I called immediately to the front desk to express my frustration and the staff didn't seem to care at all. Not that they would anyway, they don't lose a dime on their paycheck because I had a bad experience, I just feel they need to be better about sending their work staff around knocking and walking in on people at 9 in the morning when check out is at 12. Other than that, the hotel is nice and we enjoyed our stay.