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4.0 out of 5

"I would like for everyone to get more organized between staff and have better communication skills for the benefit of the customer. ( especially when ... " More

By a verified traveler on Thu 18 Jun 2020

Hotel Description

Hotel perfectly located for exploring Arnavutkoy

City center stay

Stay at this Arnavutkoy hotel and you'll be within 9 miles (15 km) of Belgrad Forest and Başakşehir Fatih Terim Stadium. Ataturk Olympic Stadium is within 12 miles (20 km) and Mall of Istanbul is within 16 miles (25 km).

Restaurant

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the express check-in, express check-out, and airport shuttle. A restaurant, a 24-hour front desk, and concierge services are also provided.

Free WiFi, comfy beds

The 72 soundproofed guestrooms offer free WiFi and comfy beds. LCD TVs come with satellite channels, and other amenities include sitting areas and 24-hour room service.

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hidden Hills Istanbul Airport Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hidden Hills Istanbul Airport Hotel

Everyone (1)
3 out of 5
I would like for everyone to get more organized between staff and have better communication skills for the benefit of the customer. ( especially when it comes to checking in/out)

Posted by on Jun 18, 2020

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Comment from Hotel Management

Jun 23, 2020 by Menalo Hotel Express

Dear Guest; We truly value your feedback and apologize for the inconveniences that you had to face. We see you like all the other guests as a member of Menalo Hotel Family therefore we are working to the best of our ability to make sure that your future stays will be much better with Menalo Hotel Family. Sincerely Menalo Hotel Express Family

5 out of 5
This hotel is new with friendly staff. Our rooms were spacious and very modern. We are truly pleased with the accommodation.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 16, 2020 by hayri sacakli

Dear Ceci, Your feedback is very important to us. Thank you very much. We will always be honored to welcome you.

About the Hidden Hills Istanbul Airport Hotel

Location Mustafa Kemal Pasa Mahallesi, Arnavutkoy, Istanbul 34275

Property Features

There's a restaurant on site. WiFi is free in public spaces. An area shuttle within 99 kilometers and an airport shuttle (available 24 hours) are available for a fee. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hidden Hills Istanbul Airport Hotel. Limited free parking is available on a first-come, first-served basis. This Arnavutkoy hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 2019
  • Dining venue
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle, area shuttle within 99 kilometers, train station pick-up, and bus station shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Hidden Hills Istanbul Airport Hotel offers 72 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Arnavutkoy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Hidden Hills Istanbul Airport Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Car recommended
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 15 and EUR 40 for adults, EUR 15 and EUR 40 for children (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hidden Hills Istanbul Airport
  • Menalo Hotel Express Istanbul Airport
  • Menalo Suites Express Istanbul Airport
  • Hidden Hills Istanbul Airport Hotel Hotel
  • Hidden Hills Istanbul Airport Hotel Arnavutkoy
  • Hidden Hills Istanbul Airport Hotel Hotel Arnavutkoy

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Hidden Hills Istanbul Airport Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Hidden Hills Istanbul Airport Hotel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.