I have to give it to the staff. They were genuinely trying their best to make a bad situation better, but were ill-equipped to do so. First room was tiny. No problem. Heat did not work. Smelled of smoke. Blanket was stained. Changed to Rm #2. Heat still did not work. Smoke smell was unbearable. Couple across from the hall was chain smoking. I thought this was a non-smoking hotel. Rm#3 was no better sadly. Changed in the middle of night to Rm#4 which was far away from smokers. No toilet paper. No room cleaning in the 3 days I was there. Stairs were blocked by hotel supplies. Fridge did not work and was leaking water all over the room. Oh, and Rm#4's curtain rod was broken.
Again, nice staff who were trying to help, but there is only so much one can do when the infrastructure is lacking.
Location is a good 15 min walk (uphill) from Besiktas square.