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"Good location.nice bar.comfortable beds and pillows " More

By a verified traveler on Thu 09 May 2019

Hotel Description

3-star hotel near Cornell University

City center stay

Steps from the hotel, you'll find Ithaca Commons and State Theatre of Ithaca. Cornell University and Ithaca College are also within 2 miles (3 km).

Nightclub, indoor pool

A nightclub, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 104 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Ithaca ratings based on 15 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Ithaca

Everyone (7) Couples (1) Family (3)
1 out of 5
I did not stay here but I got charged for the room anyeay.

Posted by on Aug 18, 2019

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5 out of 5
Good location.nice bar.comfortable beds and pillows

Posted by on May 9, 2019

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Comment from Hotel Management

May 9, 2019 by Teri T

Thank you for you loyalty! We appreciate your kind words and look forward to welcoming you back again soon!

5 out of 5
Love the convenient location. All the staff members were unbelievably courteous and helpful.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Teri T

THANK YOU! We look forward to welcoming you back again soon!

5 out of 5

Posted by on Feb 25, 2019

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Comment from Hotel Management

Apr 1, 2019 by Teri T

We are thrilled to see your stay was great!

4 out of 5
Great location for visiting Ithaca College. Close to shopping, restaurants and other amenities.

Posted by , from Northern California USA on Feb 21, 2019

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Comment from Hotel Management

Feb 26, 2019 by Teri T

Thank you for taking time to share your visit experience with our location, we are truly a perfect location to access to all in Ithaca!

2 out of 5
Hotel under construction, need to use service elevator which wasn’t a big deal to us until we encountered an employee who seemed more irritated with sharing the elevator with guests, he was going out of his way to make sure we (husband and I) didn’t engage in any conversation with him, we were waiting for the elevator to return to go to our room (up) and he pushed the down button-which clearly meant he was going first a detail I’m sure he already knew. When in the room, found random human hairs in the tub and on the spread sheet which was kind of gross. Then 12:30AM hits and are Sleep is interrupted by screams and laughs both man and woman called the front desk for noise control was immediately told the bar just got out-like that’s our problem. Security knocks on the door “did you complain about the noise? I do rounds every hour and haven’t heard a peep”..after that we had the pleasure of hearing hearing the couple engage in vigorous intercourse until 2:30AM and that’s the time this review was documented. Disappointed especially for a Hilton.

Posted by on Jan 27, 2019

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Comment from Hotel Management

Feb 8, 2019 by Teri T

Your stay falls far below what we, the entire team, feels is acceptable and for that we are so sorry we failed in created a positive memorable experience. Please know, this is not the common or the norm for our hotel. On behalf of the entire team please accept our apologizes. Your feedback has been shared with not only the entire managment team but the team as a whole, we have talked about what we could have and should have done different. We would love to welcome you back again and have the opportunity to show you this was a one time event and not the norm.

2 out of 5

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 30, 2019 by Teri. T

I am very sorry your stay was unacceptaple, I would like to know what we could have done different. Please reach out in person, 607-277-8900.

4 out of 5
Worst thing was that we tried to use tub and water came out brown

Posted by , from macedon ny on Feb 12, 2018

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Comment from Hotel Management

Feb 14, 2018 by Teri Tarshus

Thank you for sharing what happened with your tub and our water. I will make sure my maintenance team communicates much better in the future to ensure if they are doing any work that will compromise our guest's experience the hotel is in the know. I am so sorry this was not what happened during your recent stay.

4 out of 5
We stayed at this hotel while visiting Cornell. It was clean, convenient and we liked having options of food/Starbucks on sight. Also, the snacks offered in the lobby were a nice touch.

Posted by on May 27, 2016

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4 out of 5

This was a great choice for ithaca

Pros: Close restaurants
Clean, great location for walking, a pool! The front desk seems to be in disarray. Junk piled everywhere, phone ringing and only one (albeit very hard working) woman working the desk. We were promised a call when the room was available, but it never came.

Posted by , from Rochester, NY, USA on May 15, 2012

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About the Hilton Garden Inn Ithaca

Location 130 E. Seneca Street, Ithaca, NY 14850

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn Ithaca offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A nightclub, spa services, and karaoke are also featured at the business-friendly Hilton Garden Inn Ithaca. A roundtrip airport shuttle (available on request) and an area shuttle are free. Self parking is free. This 3-star Ithaca hotel is smoke free.

  • 104 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 2005
  • Nightclub
  • Karaoke
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Ithaca, NY (ITH-Tompkins Regional) (11.6 km / 7.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Ithaca offers 104 accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ithaca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy breakfast daily.

The Garden Grille - This restaurant specializes in American cuisine and serves breakfast only.

Kilpatricks Publick House - This pub specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 12.95 per person (approximately)
  • Valet parking fee: USD 17 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Ithaca Hotel
  • Hilton Garden Inn Ithaca Hotel Ithaca
  • Hilton Ithaca
  • Ithaca Hilton Garden Inn
  • Hilton Garden Inn Ithaca Hotel
  • Hilton Garden Inn Ithaca Ithaca
  • Hilton Garden Inn Ithaca Hotel Ithaca
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.