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4.0 out of 5

"We have stayed here several times, staff is friendly, grounds are very clean, activities offered are fun, food is on a par with other properties, felt ... " More

By a verified traveler on Sat 25 Mar 2023

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Hotel Description

3.5-star beachfront property near El Palmar Beach

On the beach

Within a 15-minute walk of the property, you'll find El Palmar Beach and Vista Hermosa Beach. Magic World Aquapark and Magic World Aquatic Park are also within 2 miles (3 km).

All-inclusive

A full-service spa, 7 restaurants, and 3 outdoor pools are all featured at this smoke-free property. Relax with free beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and babysitting is an added bonus.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$204* Per night/room May 8 - May 9

Superior Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room, Sea View (Superior Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló Ixtapa All Inclusive ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Barceló Ixtapa All Inclusive

Everyone (1) Couples (1)
5 out of 5
We have stayed here several times, staff is friendly, grounds are very clean, activities offered are fun, food is on a par with other properties, felt safe.

Posted by on Mar 25, 2023

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Comment from Hotel Management

Mar 27, 2023 by Channel Manager

We appreciate your preference and trust. We are also very grateful that you pointed out the quality of the entertainment program during your stay and for mentioning the kindness of our team.Last but not least, we are proud to know that you were able to enjoy the result of our chefs' efforts to satisfy the culinary desires of our guests, offering them the most delicious local and international dishes.

5 out of 5

Posted by on May 19, 2022

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4 out of 5

Great staff, good food, needs better matress!

Pros: Quiet
Cons: No free Internet
We tend to stay always at Barcelo resorts when we go all inclusive because of the food and activities.

Posted by , from LA on Apr 20, 2012

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Comment from Hotel Management

Jan 19, 2017 by General Administration

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely.

4 out of 5

It was a great place to spend a vacation.

Cons: No free Internet
This hotel was great. The people were friendly and nice. I'll be back!

Posted by , from Querétaro, Mexico on Nov 20, 2011

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Comment from Hotel Management

Jan 19, 2017 by General Administration

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely.

3 out of 5

Ok if you are on a budget

Cons: No free Internet
Food was just ok. Hotel staff was not very nice. They told us we couldnt take our kids to the formal dinner and there were a lot of annoying kids there and when i asked them about it they said sorry they were full and they couldnt serve our kids. I would recommend the park royal 10 times over this hotel

Posted by , from Dallas, TX, USA on Nov 16, 2011

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Comment from Hotel Management

Jan 19, 2017 by General Administration

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely.

4 out of 5

good feeling about the place

large hotel...quite popular...staff very attentive. goosd quality of food in restuarants. nice beach.

Posted by , from mexico on Feb 8, 2011

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Comment from Hotel Management

Jan 19, 2017 by General Administration

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely.

5 out of 5

An enjoyable stay for both of us.

Pros: nice workout room
I liked the food, activities, room and general peacefullness of the hotel. Although very few people use the fitness room, I especially appreciated having this as I'm a competitive cyclist and wanted to work out each day (the stationary bikes were very good).

Posted by , from Minneapolis, MN on Feb 3, 2011

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Comment from Hotel Management

Jan 19, 2017 by General Administration

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely.

4 out of 5

Great Service!!

First time back to Ixtapa in 10yrs. so wasnt really sure what to expect. I was very pleased with the Barcelo. The room was a bit dated but clean #40whos spending time in the room anyway??#41 The staff was excellent drinks fabulous and the food descent for an all inclusive. You can always find something to eat no matter what time. One night there wasnt guacamole on the buffet so we asked our waiter and he brought it over freshly made. We met many people that stay at Barcelo year after year. We plan on making it an annual stay as well. The weather was perfect every day.

Posted by on Feb 1, 2010

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Comment from Hotel Management

Jan 19, 2017 by General Administration

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely.

2 out of 5

BARCELO HOTEL

not a good hotel, I don't recommend it. They promised a dinner in Quijote Restaurant, but the never accepted us.

Posted by on Jul 20, 2009

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About the Barceló Ixtapa All Inclusive

Location 1 Blvd Ixtapa S/n, Ixtapa, GRO 40880

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium food items
  • Room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Bicycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium food items
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included

Property Features

Barceló Ixtapa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Barceló Ixtapa All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free. This 3.5-star Ixtapa property is smoke free.

  • 1 building
  • 398 guestrooms or units
  • 12 levels
  • 7 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Barceló Ixtapa All Inclusive offers 398 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Ixtapa property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

El Mexicano - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Veranda Restaurant - This buffet restaurant serves breakfast and dinner. Open daily.

Caracol Restaurant - This poolside buffet restaurant serves lunch only. Open daily.

Miramar Restaurant - Overlooking the ocean, this buffet restaurant serves lunch only. Open daily.

Kyoto - This sushi bar specializes in sushi and serves dinner only. Reservations are required. Open select days.

Nearby Activities

3 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Archery on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Barceló Ixtapa All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Barcelo Ixtapa Beach
  • Barcelo Ixtapa Beach All Inclusive
  • Barcelo Ixtapa Beach Hotel Ixtapa
  • Barcelo Ixtapa Beach Resort
  • Barceló Ixtapa
  • Barceló Ixtapa All Inclusive All-inclusive property
  • Barceló Ixtapa All Inclusive Ixtapa
  • Barceló Ixtapa All Inclusive All-inclusive property
  • Barceló Ixtapa All Inclusive All-inclusive property Ixtapa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.