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4.9 out of 5

"The staff is very friendly and the room was great. " More

By a verified traveler on Sat 14 Oct 2023

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Hotel Description

Enjoy free breakfast at this Jackson hotel

In Jackson

Stay at this Jackson hotel and you'll be within half a mile (1 km) of West Tennessee Healthcare Sportsplex and 2 miles (3 km) of The Ballpark at Jackson. Lane College and Old Hickory Mall are also within 6 miles (10 km).

Free perks

This hotel features a seasonal outdoor pool and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$123* Per night/room Apr 14 - Apr 15

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

SpringHill Suites by Marriott Jackson ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Jackson

Everyone (1) Couples (1) Family (6)
5 out of 5
The staff is very friendly and the room was great.

Posted by , from Altoona on Oct 14, 2023

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Comment from Hotel Management

Oct 14, 2023 by Christie

Thank you for staying with us!

5 out of 5
We love that SpringHill Suites is right off the interstate, it's very clean, and the breakfast is delicious!

Posted by on Jan 11, 2023

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Comment from Hotel Management

Jan 11, 2023 by Averyon-AGM

Thank you so much Brenda!

5 out of 5
Exceptionally clean. Very friendly. Very nice room. Costs a bit more but you do get what you pay for. Opened fall 2019.

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 20, 2022 by Averyon

Thank you so much for you kind comments! We appreciate you!

5 out of 5
It was a nice experience.

Posted by on May 21, 2022

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Comment from Hotel Management

Jun 10, 2022 by Averyon

Thank you so much!

5 out of 5
Staff was very helpful! Property and room was clean. Breakfast was ok. Fire pit was nice. Con: could hear the interstate and people in the room above us.

Posted by on Mar 16, 2022

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Comment from Hotel Management

Apr 28, 2022 by Averyon

Thank you for choosing to stay with us! If you're in the area again, don't hesitate to book with us!

5 out of 5
Excellent newer property in great condition with excellent staff. The facility was well signed and doing as much as possible to follow CDC guidelines regarding the current pandemic.

Posted by , from Paragould, AR on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Sarah Terry, Assistant General Manager

Thank you for your positive feedback! We are glad you enjoyed your stay at our SpringHill Suites Jackson! We look forward to seeing you again soon!

4 out of 5
Very clean and and updated. Staff was very friendly and gave us some food ideas for local restaurants (which were very few).

Posted by on Dec 20, 2019

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Comment from Hotel Management

Jan 29, 2020 by Leeann Kee

Thank you so much for the great review. We are happy you enjoyed your stay.

About the SpringHill Suites by Marriott Jackson

Location 2407 CHRISTMASVILLE COVE, Jackson, TN 38305

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites by Marriott Jackson. Self parking is free. This Jackson hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SpringHill Suites by Marriott Jackson offers 95 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Lobby Lounge - This lobby lounge serves light fare only.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • SpringHill Suites by Marriott Jackson Hotel
  • SpringHill Suites by Marriott Jackson Jackson
  • SpringHill Suites by Marriott Jackson Hotel Jackson

You should know

  • The seasonal pool will open in June and close in August.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.