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"Staff was friendly and efficient, but items in the room were worn and dirty (chair/fridge/microwave/tub area) " More

By a verified traveler on Sun 27 Jun 2021

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Hotel Description

Jackson guestrooms with free WiFi

In Jackson

Within 3 miles (5 km) of this Jackson hotel, you'll find Keeley Park and Art 634. Also, Michigan Theatre of Jackson is within 3 miles (5 km) and Henry Ford Allegiance Health is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$59* Per night/room May 20 - May 21

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 22 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Quality Inn

Everyone (13) Couples (2) Family (5)
1 out of 5
The room was scheduled 2 bed but only 1. The curtain was ripped badly and no privacy. Bathroom was nasty. Had to call to get someone to come check me in. Breakfast was almost non existent for food. The hood lived there. Never ever return.

Posted by on Sep 9, 2023

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1 out of 5

Posted by on Jun 4, 2023

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1 out of 5

Posted by on Feb 17, 2023

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4 out of 5

Posted by , from Oxford on Oct 6, 2021

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3 out of 5
Staff was friendly and efficient, but items in the room were worn and dirty (chair/fridge/microwave/tub area)

Posted by on Jun 27, 2021

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1 out of 5
Although "smoke free" it smelled of cigarette smoke. Everything was run down and it's apparent the owners haven't put any money into maintenance or improvements for years. Plus, the owner was yelling at the overnight employee for over an hour one morning and you could hear her virtually everywhere on the first floor. Very unprofessional.

Posted by , from Odessa, FL on Mar 9, 2020

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1 out of 5
We waiting for a half hour for someone to help us check in and no one came to help. So we contacted customer service and they finally got whole of someone working after another 20 minutes and were told they were “helping” someone in their room, slightly shady. I forfeited the $50 since I can’t get refunded but such poor service. Should’ve expected that at a super 8.

Posted by on Dec 7, 2019

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1 out of 5
The staff was rude when we asked for additional towels, refused to bring them to our room and made us come and get them. The room phone didn't work and the room was dirty and they didn't clean it between the 2 nights we stayed.

Posted by on Aug 14, 2019

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1 out of 5
It smelled, no toiletries in our room, not clean, tv had a different remote than a he tv so it did not work. Would not stay there again.

Posted by on Aug 12, 2019

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1 out of 5
The aircondition didn't work. The rooms smelled like mold. The staff was slow and not friendly.

Posted by on Jul 8, 2019

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Property Features

Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. Free self parking is available. This Jackson hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free wired internet

Parking

Free self parking

Transport

  • Train station: Jackson Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Hotel Jackson MI
  • Super 8 Jackson MI
  • Super 8 Jackson MI Hotel
  • Super 8 Wyndham Jackson MI Hotel
  • Super 8 Wyndham Jackson MI
  • Quality Inn Hotel
  • Quality Inn Jackson
  • Quality Inn Hotel Jackson
  • Super 8 by Wyndham Jackson MI
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.