"I didn’t like that they had no laundry service for their guest. I didn’t feel the surrounding area was safe. Staff was helpful and friendly. " More
Heart of Jacksonville
Your stay at this Downtown Jacksonville hotel places you within 2 miles (3 km) of VyStar Veterans Memorial Arena and Florida Theatre. Times-Union Center for the Performing Arts and TIAA Bank Field are also within 3 miles (5 km).
Renovated in 2017
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.
Free Internet, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 118 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves.
May 2, 2022 by Management Team
Benson, Thank you for your feedback regarding your recent stay at Hampton Inn Jacksonville Downtown. I thank you for this great review and am glad to read about wonderful hotel experience. Please come back and visit us soon!
May 2, 2022 by Management Team
Mike, Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. I will make sure to pass on your kind words to our staff. We make sure that all our staff is exceptionally trained in all areas, so guests never have to worry. We look forward to the opportunity to welcome you back again soon and giving you a five star stay.
Sep 23, 2021 by Zel
Thank you for the review and honest feedback. We will address those issues that you have brought to our attention.
Aug 9, 2021 by Zel
Thank you for your review and we hope to see you when your travels bring you back to Jacksonville.
Aug 20, 2021 by Zel
Thank you for the feedback.
Mar 10, 2021 by Zel
Thank you for the reivew
Hampton Inn Jacksonville Downtown I-95 offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 565 square feet (52 square meters). The business-friendly Hampton Inn Jacksonville Downtown I-95 also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. A complete renovation of Hampton Inn Jacksonville Downtown I-95 was completed in 2017. This Jacksonville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Hampton Inn Jacksonville Downtown I-95 offers 118 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.