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4.3 out of 5

"Breakfast was nice, I will be returning. I was in town on business this time " More

By a verified traveler on Tue 28 Jan 2020

Hotel Description

Hotel near VyStar Veterans Memorial Arena in Jacksonville

Heart of Jacksonville

Your stay at this Downtown Jacksonville hotel places you within 2 miles (3 km) of VyStar Veterans Memorial Arena and Florida Theatre. TIAA Bank Field and Daily's Place are also within 3 miles (5 km).

Renovated in 2017

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, express check-in, and express check-out are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 118 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include MP3 docks, sofa beds, and refrigerators.

Standard Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 5 Max

One KNG ACCESSIBLE TUB NS

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two QNS HEARING ACC NOSMOK

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (Study)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn Jacksonville Downtown I-95 ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Jacksonville Downtown I-95

Everyone (9) Family (1)
4 out of 5
Breakfast was nice, I will be returning. I was in town on business this time

Posted by on Jan 28, 2020

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3 out of 5

Posted by on Dec 2, 2019

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5 out of 5

Posted by on Oct 23, 2019

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5 out of 5

Posted by on Oct 6, 2019

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5 out of 5
clean and quite for the price, should. get vending machine

Posted by on Aug 17, 2019

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2 out of 5
I paid to have a king room and when I checked in they said they did not have any available. Beds were uncomfortable. Room looks like it was decorated in the 70s. I have stayed in Hampton inns for nearly 17 years and this is the worst I have experienced. Very unhappy

Posted by on Feb 21, 2019

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Comment from Hotel Management

Apr 4, 2019 by Management Team

Traveler, Thank you for your honest feedback. We work hard to deliver great hospitality and see we fell short of your expectations. Please come back and see us soon as changes to come. Take care and have a wonderful weekend ahead!

3 out of 5
It say off of 95, but it really isn't, had to drive off to a beaten path and some of the area looked unsafe. When we got there were were charged $25 for incidentals??? it wasn't until we checked out that we were being charged a parking fee. If I am paying over a $100 a night for a room, then why is it not included with the room. The bathroom was dirty, you see a pile of dirt by the sink and in the shower a few spots of mildew/mold.

Posted by on Jan 7, 2019

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Comment from Hotel Management

Jan 15, 2019 by Management Team

Anonymous, thank you for the review. We appreciate the feedback and have corrected those deficiencies. Thank you for letting us know and we would love to have you back!

4 out of 5
Nice and clean Close to hospital No eating places near No print out of room charges

Posted by on Dec 17, 2018

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Comment from Hotel Management

Dec 21, 2018 by Management Team.

Anonymous, thank you for your clean and location to the hospital feedback. 3 stop lights to the hospital. We would recommend Southern Grill, BB's Bistro, Chart House, Thai restaurant, Wine Cellar all within walking distance from the hotel. Then next time you are in town we would be happy to walk you outside and point you in the right direction. Have a great Christmas and a Happy New year!

5 out of 5
Easy to find. Gate parking was on the property. Easy entrance and exit. Very close to Baptist MD Anderson hospital which is also home to Wolfson’s Children’s hospital. Excellent accommodations. Free popcorn in evenings. Great stay. Clean rooms. No negatives.

Posted by , from Saint Simons Island, GA on Nov 4, 2018

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Comment from Hotel Management

Nov 27, 2018 by Margaret

Sarah the location is prime to the hospital you are absolutely correct. We are glad we could take care of you during the visit.. If you come back to Jacksonville you know we are here for you!

3 out of 5

Good location

Pros: Location. Some of the staff is friendly. Comfortable beds.
Cons: Friendlier staff. Fix room outlets.
Location: Very good location. Close to mosh, shopping, hospitals, shopping, and restaurants.
This hotel wasn’t bad but wasn’t great either. We arrived at check in at 3:10 and check in was at 3:00. The clerk ignored me until she finished a clerical task. When I asked to check in, she rudely stated that the rooms weren’t ready and I could wait with everyone else. We left to do other things. Upon returning, the staff member was different and was wonderful. The walls are paper thin. The room next door had an alarm set for 3:30 am and woke us every morning. Most of the outlets in the room didn’t work. The remote didn’t work. The rooms were ample size and the beds were comfortable. The location was perfect for us.

Posted by , from Atlanta, Georgia on Jan 15, 2018

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Comment from Hotel Management

Jan 20, 2018 by Margaret

Ma'am thank you for the review. We would love to have you come back and stay with us. We agree the location is perfect and the rooms are comfortable. If you have a moment to reach out and let us know what room you were in so that we could fix those issues we would appreciate that. We do apologize for the inconvenience. We hope to have you back the next time you are in town for an even more comfortable stay! Take Care!

About the Hampton Inn Jacksonville Downtown I-95

Location 1331 Prudential Dr, Jacksonville, FL 32207

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn Jacksonville Downtown I-95 offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. Event space at this hotel measures 565 square feet (52 square meters). The business-friendly Hampton Inn Jacksonville Downtown I-95 also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. A complete renovation of Hampton Inn Jacksonville Downtown I-95 was completed in 2017. This Jacksonville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • 565 sq ft of conference space
  • 52 sq m of conference space
  • Built in 1998
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Jacksonville Intl. Airport (JAX) (24.9 km / 15.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn Jacksonville Downtown I-95 offers 118 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn I-95 Hotel
  • Hampton Inn I-95 Hotel Jacksonville Downtown
  • Hampton Inn Jacksonville Downtown
  • Hampton Inn Jacksonville Downtown I-95
  • Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
  • Hampton Inn Jacksonville Downtown I-95 Hotel
  • Jacksonville Hampton Inn
  • Hampton Jacksonville I 95
  • Hampton Inn Jacksonville Downtown I-95 Hotel
  • Hampton Inn Jacksonville Downtown I-95 Jacksonville
  • Hampton Inn Jacksonville Downtown I-95 Hotel Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.