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4.8 out of 5

" Dry clean. And our room smelled clewn. Great breakfast. " More

By a verified traveler on Mon 25 Oct 2021

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Hotel Description

3-star hotel near St. Johns Town Center

Southside stay

A stay at this Southside hotel places you within half a mile (1 km) of St. Johns Town Center and 3 miles (5 km) of University of North Florida. The Avenues and Museum of Science and History are within 12 miles (20 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and laundry facilities and free newspapers are also offered.

Room (2 Queenbed & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$145* Per night/room Jul 11 - Jul 12

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Lake View (2 Queenbed & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place Jacksonville / St. Johns Town Center ratings based on 19 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Jacksonville / St. Johns Town Center

Everyone (8) Couples (4) Family (9)
5 out of 5
Dry clean. And our room smelled clewn. Great breakfast.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by David

Thank you for the feedback, we appreciate it!

5 out of 5
Very clean and easy access to shopping and dining.

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 16, 2021 by David

Thank you for the feedback. We look forward to being of service as your travel plans allow in the future.

5 out of 5
Great stay!

Posted by on Apr 21, 2021

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Comment from Hotel Management

Apr 21, 2021 by GM

Dear Travelocity, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, David Nilemo General Manager

4 out of 5
they dont tell you the parking is $5. surprise it is.

Posted by , from Fort Lauderdale on Dec 14, 2020

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Comment from Hotel Management

Dec 14, 2020 by GM

Dear Izzy, It’s wonderful to know you enjoyed your stay and I've noted your feedback regarding parking. Thank you for your time in sharing a review and we hope to see you again. Best, David Nilemo General Manager

5 out of 5
We were impressed with this property. It was very clean and presentable. The front desk staff was very friendly.

Posted by , from Savannah, Ga on Oct 25, 2020

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Comment from Hotel Management

Oct 26, 2020 by GM

Dear KeishaC, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our cleanliness and service. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, David Nilemo General Manager

4 out of 5
Nice hotel, convenient location and has a bar! Staff was super great. The only thing that I noticed that I did not like, was there was an obvious spill from a previous guest that was not cleaned up in the room. But the important areas (bath and bed) were clean. The front desk and bartender were all great and personable.

Posted by , from Naples, FL on Oct 19, 2020

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Comment from Hotel Management

Oct 20, 2020 by David

Thank you for staying with us. We are pleased you enjoyed your time at the hotel, and apologize the room had a spilled that was missed.

4 out of 5

Posted by on Sep 5, 2020

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Comment from Hotel Management

Sep 11, 2020 by GM

Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, David Nilemo General Manager

5 out of 5

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 3, 2020 by GM

Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, David Nilemo General Manager

5 out of 5

Posted by on Jun 8, 2020

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Comment from Hotel Management

Jun 9, 2020 by GM

Dear Anonymous, It’s wonderful to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, David Nilemo General Manager

5 out of 5
Very handicapped accessible and extremely clean. I will definitely be visiting again.

Posted by on Dec 31, 2019

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About the Hyatt Place Jacksonville / St. Johns Town Center

Location 4742 Town Center Parkway, Jacksonville, FL 32246

Property Features

Hyatt Place Jacksonville / St. Johns Town Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3272 square feet (304 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Hyatt Place Jacksonville / St. Johns Town Center. Parking is available for a fee. This 3-star Jacksonville hotel is smoke free.

  • 160 guestrooms or units
  • 3272 sq ft of conference space
  • 304 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.

Coffee to Cocktails Bar - Onsite bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per night
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 12
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.00 per person (approximately)
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Jacksonville St. Johns Town Center Hotel
  • Hyatt Place St. Johns Town Center Hotel
  • Hyatt Place Jacksonville St. Johns Town Center
  • Hyatt Place St. Johns Town Center
  • Hyatt Place Jacksonville St. Johns Town Center Hotel
  • Hyatt Place Jacksonville / St. Johns Town Center Hotel
  • Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
  • Hotel Hyatt Place Jacksonville / St. Johns Town Center
  • Hyatt Place St. Johns Town Center Hotel
  • Hyatt Place Jacksonville St. Johns Town Center
  • Hyatt Place St. Johns Town Center
  • Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
  • Hyatt St Johns Town Center

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.