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"Carpet in room doesn’t appear to have had a vacuum over it in awhile. Our kids found random objects around the beds. I even found a pill under the A/C ... " More

By a verified traveler on Fri 23 Feb 2018

Hotel Description

Hotel near River City Market Place in Jacksonville

In Jacksonville

Your stay at this Northside hotel places you within 3 miles (5 km) of River City Market Place and Oceanway Community Center. Pecan Park Flea and Farmers' Market and Catty Shack Ranch Wildlife Sanctuary are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include MP3 docks, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Feb 22 - Feb 23

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jacksonville Plaza Hotel & Suites Airport ratings based on 133 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Jacksonville Plaza Hotel & Suites Airport

Everyone (32) Couples (3) Business (1) Family (5)
4 out of 5
Clean And neat, nearby restaurants , close to Airport. Freeways near by

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by FD

Thank you for staying with us.

3 out of 5

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by FD

Thank you for staying with us.

1 out of 5
The upkeep and overall look of this place is sub par. The shower is leaky, barely hot water unless moved to almost the end of hot, with little water pressure. Check in was late due to “business” the night prior. I would not recommend this place to anyone when you can get a lucrative room next door at the Hyatt for a little more. Zero amenities. Aside from free WiFi that doesn’t work well. Rust and peeling paint in rooms and restrooms. Not my favorite stay.

Posted by , from SF on Jan 4, 2020

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Comment from Hotel Management

Jan 4, 2020 by FD

Thank you for your feedback. We will be addressing your concerns.

4 out of 5
Nothing unique. Didn't have a closet or a dresser w/drawers.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by FD

Thanks for staying with us.

4 out of 5
It was semi clean not bad of a hotel will stay here again

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 15, 2019 by FD

Thank you for staying with us.

4 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by FD

Thank you for staying with us.

4 out of 5

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by FD

Thank you for staying with us.

4 out of 5
Close to the airport. Very convenient. Could use better water pressure. Overall very nice budget hotel.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 8, 2019 by FD

Thank you for staying with us.

4 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 17, 2019 by FD

Thank you for staying with us.

1 out of 5
No pool it was dirty.. bathroom floor. It looked old .

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 1, 2019 by FD

Thank you for staying with us.

About the Jacksonville Plaza Hotel & Suites Airport

Location 14585 Duval Rd, Jacksonville, FL 32218

Property Features

There's a coffee shop/café on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Jacksonville Plaza Hotel & Suites Airport also features a fitness center, a picnic area, and laundry facilities. Self parking is free. This Jacksonville hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee shop
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (4.2 km / 2.6 mi)
  • Property shuttles: Free airport shuttle; cruise terminal shuttle
  • Parking: Free self parking

Room Amenities

Jacksonville Plaza Hotel & Suites Airport offers 100 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Car not required
  • One child stays free
  • Cash Deposit Required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 100 per stay for guests under 25 years old staying between 01 March - 15 April

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5.00 per night
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacksonville Plaza
  • Jacksonville Plaza Hotel
  • Jacksonville Plaza Hotel And Suites
  • Jacksonville Plaza Hotel Jacksonville
  • Jacksonville Plaza Hotel Airport
  • Jacksonville Plaza Airport
  • Jacksonville Plaza & Suites
  • Jacksonville Plaza Hotel & Suites Airport Hotel
  • Jacksonville Plaza Hotel & Suites Airport Jacksonville
  • Jacksonville Plaza Hotel & Suites Airport Hotel Jacksonville

You should know

  • Jacksonville Plaza Hotel & Suites Airport offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.