"The shower was dated and made worrying noises, and the handle began coming out of the wall. Carpet in the stairwell needs to be cleaned. " More
Heart of Jacksonville
With a stay at this Northside hotel, you'll be within 2 miles (3 km) of Anheuser-Busch Brewery and 6 miles (10 km) of Jacksonville Zoo and Gardens. Oceanway Community Center and Florida State College North Campus are also within 6 miles (10 km).
Renovated in 2016
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and concierge services are on offer.
Free WiFi, cable TV
The 59 guestrooms offer TVs with cable channels, along with free WiFi and free long-distance calls. Free local calls, desks, and free toiletries are also available.
Nov 4, 2019 by General Manager
Dear Valued Guest, We are so sorry to hear that your stay did not meet your expectations. We pride ourselves on providing optimal customer service and the very best lodging experience. We sincerely apologize and hope that you will visit Red Roof Inn Jacksonville Cruise Port again in the near future. We look forward to you allowing us the opportunity to redeem ourselves and provide you with the amazing lodging experience we are well known for.
Dec 18, 2018 by cali
thank you for your feedback
Red Roof Inn Jacksonville - Cruise Port offers its guests concierge services. Public spaces have free WiFi. Self parking is free. A complete renovation of Red Roof Inn Jacksonville - Cruise Port was completed in 2016. This Jacksonville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property allows guests 18 or over to check in with valid military ID.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.