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"The shower was dated and made worrying noises, and the handle began coming out of the wall. Carpet in the stairwell needs to be cleaned. " More

By a verified traveler on Wed 02 Aug 2017

Hotel Description

Hotel near Jacksonville Zoo and Gardens in Jacksonville

Heart of Jacksonville

With a stay at this Northside hotel, you'll be within 2 miles (3 km) of Anheuser-Busch Brewery and 6 miles (10 km) of Jacksonville Zoo and Gardens. River City Market Place and Oceanway Community Center are also within 6 miles (10 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and concierge services are on offer.

Free WiFi, cable TV

The 59 guestrooms offer TVs with cable channels, along with free WiFi and free long-distance calls. Free local calls, safes, and desks are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Feb 19 - Feb 20

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking (Large)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Jacksonville - Cruise Port ratings based on 4 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Red Roof Inn Jacksonville - Cruise Port

Everyone (3)
1 out of 5
First thing our toitlet was broke !! Couldn't use the rest room!! And the ice bunket lid had burnt marks on the insde of it from smokers!!was real unhappy!! This was tje worst vist i have ever had with the RED ROOF INN

Posted by , from 4516 Cash,Dr Flowery Branch, Georgia 30542 on Sep 23, 2019

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Comment from Hotel Management

Nov 4, 2019 by General Manager

Dear Valued Guest, We are so sorry to hear that your stay did not meet your expectations. We pride ourselves on providing optimal customer service and the very best lodging experience. We sincerely apologize and hope that you will visit Red Roof Inn Jacksonville Cruise Port again in the near future. We look forward to you allowing us the opportunity to redeem ourselves and provide you with the amazing lodging experience we are well known for.

2 out of 5

Posted by on Dec 18, 2018

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Comment from Hotel Management

Dec 18, 2018 by cali

thank you for your feedback

3 out of 5

Kinda nice I guess...

The shower was dated and made worrying noises, and the handle began coming out of the wall. Carpet in the stairwell needs to be cleaned.

Posted by , from Georgia on Aug 2, 2017

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1 out of 5

Never Again

Pros: Nothing.
Cons: There were notices in the office about imposing penalties for smoking. Perhaps someone could make sure the rules are followed.
Location: There were places to get food.
When I walked up to the hotel to check in, there was a man sitting on the sidewalk next to the door in his sock feet. He appeared to be high on something. As I entered the hallway on the floor my room was on in this non- smoking hotel, there was a very strong smell of cigarette smoke. The smoke was worse at night; the second night of my stay I had to stuff a towel at the door and open the window, although the temperature had dropped into the 30's. Somewhere in the building, a tv blasted both nights of my stay. I got very little sleep. The bathroom was filthy, and while I used disinfecting wipes on the surfaces, a toilet brush was needed to clean the residue inside the toilet.

Posted by , from Central Virginia on Jan 30, 2017

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About the Red Roof Inn Jacksonville - Cruise Port

Location 10901 Harts Road, Jacksonville, FL 32218

Property Features

As a guest of Red Roof Inn Jacksonville - Cruise Port, you'll find coffee/tea in a common area and concierge services. Public spaces have free WiFi. Self parking is free. A complete renovation of Red Roof Inn Jacksonville - Cruise Port was completed in 2016. This Jacksonville hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Built in 1981
  • Coffee in lobby
  • Front desk (24 hours)
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (11.2 km / 6.9 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Jacksonville - Cruise Port offers 59 air-conditioned accommodations with safes and complimentary toiletries. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property allows guests 18 or over to check in with valid military ID. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Weight limit: 80 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Econo Lodge Jacksonville
  • Econo Lodge Motel Jacksonville
  • Red Roof Inn Jacksonville FL Hotel
  • Red Roof Jacksonville Port
  • Red Roof Inn - Southpoint Hotel Jacksonville
  • Jacksonville Red Roof Inn
  • Red Roof Inn Jacksonville
  • Red Roof Inn Jacksonville North Hotel
  • Red Roof Inn Jacksonville - Cruise Port Hotel
  • Red Roof Inn Jacksonville - Cruise Port Jacksonville
  • Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.