"Great staff. Nice rooms and amenities. Only issue was there was only decaf coffee in the room. " More
Southside stay
Your stay at this Southside hotel places you within 3 miles (5 km) of St. Johns Town Center and University of North Florida. UNF Arena and Saint Vincent's Medical Center Southside are also within 6 miles (10 km).
Free shuttle, parking
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.
Jul 10, 2023 by Front Desk
Dear Cornelia, thank you so much for staying with us and the excellent feedback! We hope to see you again soon.
Jan 6, 2023 by Front Desk
Thank you! We appreciate your feedback.
Aug 1, 2022 by Brad Whitaker, GM
Thank you for staying with us.
Jun 11, 2022 by Kaitlin- Guest Services Manager
Excellent! Thank you so much for the review.
Mar 30, 2022 by Kaitlin- Guest Services Manager
Excellent! Thank you so much for the review,
Feb 16, 2022 by Matt
Excellent! Thank you so much for your review!
Jan 30, 2021 by Kaitlin
Excellent! Thank you. We value our guests and proud of our updates. We hope to see you soon.
Oct 21, 2020 by Brad Whitaker, GM
Thank you for choosing our hotel.
Jun 20, 2019 by Brad Whitaker - GM
Thank you!
May 21, 2019 by Brad Whitaker, General Manager
Dear Maria, Thank you for staying with us. We are thrilled that your stay was impecable.
Sheraton Jacksonville Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9047 square feet (840 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Jacksonville Hotel. An area shuttle within 3 mi and a shopping center shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 4-star Jacksonville hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Sheraton Jacksonville Hotel offers 159 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Bold City Grill - Overlooking the garden, this family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.