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4.5 out of 5

"It was a perfect for me and my daughter. She loved it! " More

By a verified traveler on Mon 23 Jul 2018

Hotel Description

3-star hotel near River City Market Place

Near the airport

Your stay at this Northside hotel places you within 3 miles (5 km) of River City Market Place and Oceanway Community Center. Pecan Park Flea and Farmers' Market and Timucuan Ecological & Historical Preserve are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free Internet, kitchenettes

The 104 guestrooms feature flat-screen TVs with cable channels, free WiFi and free wired Internet, and kitchenettes with refrigerators and microwaves. Pillowtop beds, sofa beds, and sitting areas are also available.

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$102* Per night/room Mar 1 - Mar 2

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

SpringHill Suites by Marriott Jacksonville Airport ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Jacksonville Airport

Everyone (12) Family (1)
5 out of 5
The breakfast was a real life saver. I had 4 kids with me and it felt good that they were able to eat at the hotel for free before we jumped back on the road to go home to Atlanta.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 15, 2020 by Saebra R

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Jacksonville Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the SpringHill Suites Jacksonville Airport.

5 out of 5
Great location clean room and wonderful staff. Enjooour stay

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 19, 2019 by Saebra R

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Jacksonville Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the SpringHill Suites Jacksonville Airport.

4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Sep 4, 2019 by Saebra R

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Jacksonville Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the SpringHill Suites Jacksonville Airport.

5 out of 5

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 5, 2019 by Saebra R

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Jacksonville Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the SpringHill Suites Jacksonville Airport and we hope you choose to create more memories here whenever your travels bring you back to Jacksonville.

5 out of 5
It was a perfect for me and my daughter. She loved it!

Posted by on Jul 23, 2018

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Comment from Hotel Management

Jul 25, 2018 by Guest Services Management

We love that she loved it! Come back again.

5 out of 5
This hotel was booked for 3 men who shared the room without conflict of space. Very spacious, very nice room. There were 2 queen beds and a very comfortable sofabed.

Posted by , from Philadelphia on Jul 16, 2018

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Comment from Hotel Management

Jul 21, 2018 by SpringHill suites

We are delighted to have been your chosen hotel during your recent stay in Jacksonville. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the SpringHill Suites Jacksonville Airport.

4 out of 5
Was not able to find linens for sleeper sofa. Was very clean. Staff were professional but could have been more friendly. Also, price was a little more than what would have been expected for this level of hotel. My daughter was disappointed that she couldn't make a waffle for breakfast.

Posted by on Jun 22, 2018

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Comment from Hotel Management

Jul 21, 2018 by SpringHill Suites

Thank you for choosing to stay at the SpringHill Suites Jacksonville Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future.

4 out of 5

Perfect Hotel in Great Location, but . . .

Pros: Cleanliness, Hotel staff, Amenities-gym, pool, free breakfast, free wifi.
Cons: Make the walls thicker or sound proof, but I know this is impossible.
Location: The hotel is located in a great location. There is a Zaxby's, Logan's and Ruby Tuesday's within walking distance, as well as, River City marketplace.
Stayed here on a Saturday night for some business in the Jacksonville area. I would have given the stay at the hotel 5 stars, but unfortunately, there were some people in the room next to us or above us or somewhere near who decided to stay awake all night and make noise. The walls must be paper thin. The only time I could doze off was when the air conditioner was on making white noise. And even when the people did go to sleep, they left the TV on, blaring. If you get a room without noisy neighbors, this is a great place to stay.

Posted by , from Orlando on Mar 26, 2018

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4 out of 5

good night sleep....great value

the experience with the hotel was fine...my issue is with being billed on my credit card when i was assured it would not be billed as my husband paid with his credit card...now we are both charged fr the same room.....

Posted by on Oct 28, 2017

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5 out of 5

Great hotel close to the airport

Location: Close to both 95 and 295 there is a small strip mall nearby that also means a wide variety of restaurants are at hand.
We stayed at the SpringHill suites after our late night arrival into Jacksonville airport. Navigating our way there was easy and even though we didn't stay there long it was a welcome place to sleep. Definitely will stay there again the next time we come through Jacksonville.

Posted by , from Tallahassee, FL on Dec 30, 2016

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Comment from Hotel Management

Jan 9, 2017 by Melissa

Thank you for taking the time out to review our SpringHill Suites Jacksonville Airport. We are delighted that you enjoyed your stay with us and look forward to seeing you again on future stays with us!

About the SpringHill Suites by Marriott Jacksonville Airport

Location 13550 Airport Ct, Jacksonville, FL 32218

Property Features

SpringHill Suites by Marriott Jacksonville Airport offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 500 square feet (46 square meters). The business-friendly SpringHill Suites by Marriott Jacksonville Airport also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available on request) and an area shuttle are free. Free self parking is available. This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2007
  • Breakfast available (free)
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (3.3 km / 2.1 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Jacksonville Airport offers 104 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 5 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 5 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • No rollaway/extra beds available
  • UnionPay

Hotel Names

  • SpringHill Suites Jacksonville Airport
  • SpringHill Suites Marriott Hotel Jacksonville Airport
  • SpringHill Suites Marriott Jacksonville Airport
  • SpringHill Suites Marriott Jacksonville Airport Hotel
  • SpringHill Suites riott Jacks
  • SpringHill Suites by Marriott Jacksonville Airport Hotel
  • SpringHill Suites by Marriott Jacksonville Airport Jacksonville

You should know

  • SpringHill Suites by Marriott Jacksonville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.