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"Service at fro t desk Bar tender was joyful " More

By a verified traveler on Mon 22 May 2023

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Hotel Description

3-star hotel in Southside

Southside stay

Your stay at this Southside hotel places you within 6 miles (10 km) of St. Johns Town Center and University of North Florida. Also within 9 miles (15 km) are TIAA Bank Field and Jacksonville University.

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Room, 2 Double Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$80* Per night/room Jun 11 - Jun 12

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility,Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wyndham Garden Jacksonville ratings based on 47 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wyndham Garden Jacksonville

Everyone (22) Couples (4) Family (12)
3 out of 5
Service at fro t desk Bar tender was joyful

Posted by on May 22, 2023

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Comment from Hotel Management

May 23, 2023 by General Manager

Dear Gregory,Thank you for joining us at our property. We appreciate your compliments on our friendly service. If there is anything we could have done to make your visit even better, please feel free to share your feedback. We hope to have the pleasure of seeing you again. Safe Travels,Jason Penkacik,General Manager.

5 out of 5
It's very clean and people respectful polite.

Posted by on Apr 27, 2023

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Comment from Hotel Management

Apr 29, 2023 by General Manager

Dear Brooke,We appreciate your lovely review and the opportunity to host you at Wyndham Garden Jacksonville. It brings us joy to hear that you were impressed with the cleanliness of our accommodations and the excellent service provided by our staff. We would be delighted to welcome you back anytime you visit Jacksonville in the future.Safe Travels,Jason Penkacik,General Manager.

3 out of 5
I actually overall like the property not so bad these new cleaners don't clean well at all period and when you try to tell them.no one speaks English on the cleaning staff. If they're gonna keep that contract with that cleaning agency they need to drop their nightly rates. Staff at desk is awesome

Posted by on Apr 16, 2023

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Comment from Hotel Management

Apr 17, 2023 by General Manager

Greetings! Thank you for taking the time to share your feedback with us. We are glad to hear that you had a pleasant overall stay at our property! We are also pleased to hear that you found our front desk staff to be awesome. We appreciate your kind words and hope to welcome you back to our property in the near future.Safe Travels,Jason Penkacik,General Manager.

5 out of 5

Posted by , from HAMPTON on Apr 6, 2023

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5 out of 5

Posted by on Mar 27, 2023

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1 out of 5

Posted by on Mar 24, 2023

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1 out of 5

Posted by on Mar 8, 2023

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3 out of 5
The room has a slight odor.

Posted by , from SUMMERVILLE on Mar 5, 2023

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Comment from Hotel Management

Mar 7, 2023 by General Manager

Dear Alegra,Thank you for your recent stay with us. Guest feedback is appreciated and welcome, and we thank you for taking the time to leave a review. We always strive to exceed the needs of our visitors, so while we hope you had a nice stay overall, we apologize that aspects of our accommodations didn't meet your expectations. As a result, we will pass along your constructive feedback to our housekeeping team. We hope you'll consider revisiting us to improve your perception of our hotel and provide you with the level of service that you expected and deserved.Yours in hospitality, Jason Penkacik, General Manager

5 out of 5

Posted by on Feb 24, 2023

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1 out of 5

Posted by on Feb 24, 2023

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About the Wyndham Garden Jacksonville

Location 4660 Salisbury Road, Jacksonville, FL 32256

Property Features

Wyndham Garden Jacksonville offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 875 square feet (81 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Wyndham Garden Jacksonville. Self parking is free. Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

  • 181 guestrooms or units
  • 6 levels
  • 875 sq ft of conference space
  • 81 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Wyndham Garden Jacksonville offers 181 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature memory foam mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Memory foam beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Red Gill Bistro and Bar - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Windsurfing nearby
  • Jet skiing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Grey water recycling system
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Jacksonville Hotel
  • Wyndham Garden Jacksonville Hotel
  • Wyndham Garden
  • Wyndham Garden Jacksonville Jacksonville
  • Wyndham Garden Jacksonville Hotel Jacksonville

You should know

  • Pool access available from 10:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.