Skip to main content
Beginning of main content

Enter dates to see availability

"I didn't realize when booking that we would be in condos and not a hotel with lobby and restaurants. We showed up late at night after a full day of tr ... " More

By a verified traveler on Tue 03 Apr 2018

Hotel Description

4-star beachfront hotel near Herradura Beach, connected to a shopping center

Beachfront retreat

A stay at this hotel places you within half a mile (1 km) of Herradura Beach and 3 miles (5 km) of Jaco Beach. Teatro Jaco and Canopy Vista Los Suenos Adventure Park are also within 3 miles (5 km).

18-hole golf course

This Mediterranean hotel features a golf course, a full-service spa, and a marina. There's fun for all ages with a children's club and mini golf, and supervised childcare is an added bonus. Enjoy the 2 outdoor pools and perks like free self parking and a free casino shuttle.

Private pools, free WiFi

The 50 individually decorated guestrooms offer free WiFi and DVD players. TVs come with cable channels, and other amenities include private pools and kitchens.

Superior Condo, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Condo, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Condo, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Condo, 3 Bedrooms, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 7 Max

Deluxe Condo, 3 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Premium Condo, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 8 Max

HRG Condos at Los Sueños ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for HRG Condos at Los Sueños

Everyone (1)
3 out of 5
I didn't realize when booking that we would be in condos and not a hotel with lobby and restaurants. We showed up late at night after a full day of travel and had no groceries and no restaurant within walking distance. We couldn't get a golf cart until the next day. We were the red-headed stepchildren of the Marriott Los Suenos and treated that way when went to have lunch the next day at the Marriott. Regardless, we still tipped our staff well. The condo gave a lovely view of the parking lot. I had to keep the curtains drawn closed so passerbys didn't see me when changing. The bed comforter and sheets had holes in them. The pillows were hard. We ran out of toilet paper and used kleenex until we found some toilet paper above the washer and dryer the next day. It was expensive for what we received. Highly disappointed.

Posted by , from Houston on Apr 3, 2018

Was this review helpful to you?
Comment from Hotel Management

Apr 11, 2018 by M.H

Hi, We are very sorry to hear that you did not have a great experience staying with us, and sorry for any confusion as you thought you booked the hotel. Los Sueños has condos and there is also a hotel Marriott. We are HRG condos. Usually when we have clients that arrive late at night we have the condo stocked with groceries, or a platter or we have arranged a reservation at a restaurant. If the client has rented a golf cart, this will be at the condo at arrival. Due to your late arrival and absence of communication before arrival we were not able to have made these arrangements for you. You booked the most economic condo and the view is therefor not he best. However being on the second floor there is no insight to the condo from outside. We have other condos that have magnifique view, but the price is also different. Our maids should always leave extra toilet paper and other utilities at the condo. If for some reason there are not, please always call our office and we will send someone over as soon as possible with the replacements. We are very sorry to hear that you were disappointed with you stay and we would like to have the chance to make up for your disappointments if you return.

About the HRG Condos at Los Sueños

Location Herradura Bay, Jaco, Puntarenas 61101

Property Features

HRG Condos at Los Sueños offers its guests a full-service spa, a golf course, a marina, and 2 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. A children's pool, a health club, and spa services are also featured at the family-friendly HRG Condos at Los Sueños. An area shuttle within 50 mi and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Mediterranean Jaco hotel.

  • 50 guestrooms or units
  • 3 levels
  • 7 buildings
  • 4 dining venues
  • Built in 2005
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (82.9 km / 51.5 mi)
  • Property shuttles: Free casino shuttle; airport shuttle, area shuttle within 50 mi, cruise terminal shuttle, and ferry terminal shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

HRG Condos at Los Sueños offers 50 accommodations, which are accessible via exterior corridors and feature private pools and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with cable channels, DVD players, and pay movies. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private pool
  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Lanterna - This restaurant specializes in Italian cuisine and serves dinner only.

El Galeon - This fine-dining restaurant specializes in international cuisine and serves dinner only.

Bambu Sushi - This restaurant specializes in Asian cuisine and serves dinner only.

The Hook Up - This restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Volleyball on site
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Motor boating on site
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing on site
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets and service animals are not allowed at HRG Condos at Los Sueños

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Los Sueños Herradura
  • Los Sueños Resort Herradura
  • Los Sueños Resort HRG Vacation Herradura
  • Los Sueños Resort HRG Vacation
  • Los Sueños HRG Vacation Herradura
  • Los Sueños HRG Vacation
  • HRG Condos Los Sueños Herradura
  • HRG Condos Los Sueños
  • HRG Los Sueños
  • Los Sueños Resort Marina by HRG Vacation
  • HRG Condos Los Sueños Jaco
  • HRG Los Sueños Jaco
  • Hotel HRG Condos at Los Sueños Jaco
  • Jaco HRG Condos at Los Sueños Hotel
  • Hotel HRG Condos at Los Sueños
  • HRG Condos at Los Sueños Jaco
  • HRG Condos Los Sueños
  • HRG Los Sueños
  • Los Sueños Resort Marina by HRG Vacation
  • Los Sueños Resort Marina
  • HRG Condos at Los Sueños Jaco
  • HRG Condos at Los Sueños Hotel
  • HRG Condos at Los Sueños Hotel Jaco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://travel.travelocity.com/Jaco-Hotels-HRG-Condos-at-Los-Sueños.h3849595-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Jaco-Hotels-HRG-Condos-at-Los-Sueños.h3849595-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Jaco-Hotels-HRG-Condos-at-Los-Sueños.h3849595-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.