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Fairmont Jasper Park Lodge

4-star property
Old Lodge Road, Jasper, AB 1-855-201-7819
4.5 out of 5
Wonderful!
See all 8 travelocity Reviews

"We arrived after sunset... The property was poorly lit and navigating the numerous streets to find the building with our room was challenging. You cou ... " More

By a verified traveler on Sun 20 Oct 2019

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Hotel Description

4-star eco-certified resort near Fairmont Jasper Park Lodge Golf Course

In Jasper

A stay at this resort places you within half a mile (1 km) of Fairmont Jasper Park Lodge Golf Course and 6 miles (10 km) of Maligne Canyon. Icefields Parkway is within 6 miles (10 km) and Patricia Lake is within 9 miles (15 km).

18-hole golf course

This eco-certified resort features a golf course, a full-service spa, and 4 restaurants. Enjoy the outdoor pool and perks like free self parking and free WiFi. Enjoy the 24-hour gym and unwind at the bar/lounge and poolside bar.

Fairmont King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$287* Per night/room Nov 1 - Nov 2

Junior Suite, 1 King Bed with Sofa bed, Lake View (Woodstove)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds, Fireplace, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 2 Double Beds (Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Fireplace, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Cottage, 4 Bedrooms (Gardeners)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Fairmont Jasper Park Lodge ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Jasper Park Lodge

Everyone (5) Couples (1) Family (3)
3 out of 5
We arrived after sunset... The property was poorly lit and navigating the numerous streets to find the building with our room was challenging. You could not see the street names nor room numbers. I actually had to get out of the car to get a closer view. On top of that, you CANNOT park near your room (only briefly to unload/load luggage). Parking is in a LOT at the other side of the property. I can appreciate that it is more visually appealing to keep the streets clear as well as eliminating congestion but maybe have more than one parking area. Another disappointment was the lack of amenities for a property of this size and caliber. We were shocked to discover that we could not do much as get a drink or snack without going through room service. Apparently there was a store but it was closed. Why no vending machines available 24 hours? We were tired so begrudgingly ordered two cans of soda from room service and after a long wait it didn't arrive... Come on, you don't even need to cook it! We gave up and had to get our car from the lot and then drive all the way into Jasper for drinks and snacks... The last thing we felt like doing after an already long day of travel. The room itself was OK... Bed was comfortable. Overall disappointing though.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Fairmont Jasper Park Lodge

We appreciate the time you took to provide feedback on your recent stay. Please allow us to sincerely apologize for the issues you encountered during your stay. If at any point during your stay you are dissatisfied, we would encourage you to speak with a member of our team, or our Manager On Duty, so we can immediately address any concerns and ensure your stay ends on a positive note. We hope to have the opportunity to welcome you back to the lodge so we can offer you a true Fairmont experience.

3 out of 5
Our rooms were not cleaned, and the WiFi was patchy.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Fairmont Jasper Park Lodge

We appreciate the time you took to provide feedback on your recent stay. Please allow us to sincerely apologize for the issues you encountered during your stay. If at any point during your stay you are dissatisfied, we would encourage you to speak with a member of our team, or our Manager On Duty, so we can immediately address any concerns and ensure your stay ends on a positive note. We hope to have the opportunity to welcome you back to the lodge so we can offer you a true Fairmont experience.

5 out of 5
Such a relaxing place to be. Grounds are beautiful, golf course is excellent and taking out a peddle boat was a great time for our family. We would definitely love to go back.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by Fairmont Jasper Park Lodge

Thank you so much for taking the time to share your positive comments. We're thrilled to hear that you thoroughly enjoyed the grounds including the golf course and Lac Beauvert. We look forward to welcoming you back again soon.

5 out of 5

Posted by , from PRINCE GEORGE on Mar 25, 2023

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5 out of 5

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 28, 2021 by JPL

Dear Anonymous, Thank you for this amazing 5 star review Warm regards, Fairmont Jasper Park Lodge Team

5 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 8, 2021 by JPL

Dear Anonymous, Thank you for this amazing 5 star review Warm regards, Fairmont Jasper Park Lodge Team

5 out of 5

Posted by on Oct 3, 2020

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Comment from Hotel Management

Nov 2, 2020 by JPL

Dear Anonymous, Thank you for this amazing rating. Kind regards, Fairmont Jasper Park Lodge Team

5 out of 5
Great location very clean and nice Great customer service

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by Fairmont Jasper Park Lodge

Thank you so much for taking the time to share your positive comments. We are pleased to read that you loved the location and that our colleagues exceeded your expectations.

About the Fairmont Jasper Park Lodge

Location Old Lodge Road, Jasper, AB T0E 1E0

Renovations + Closures

The following facilities or services will be unavailable from October 17 2023 to October 19 2023 (dates subject to change):

  • Spa tub
  • Swimming pool

Property Features

Fairmont Jasper Park Lodge offers its guests a full-service spa, a golf course, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 25 meeting rooms available. A 24-hour health club, a spa tub, and a sauna are also featured at the eco-certified Fairmont Jasper Park Lodge. Free self parking is available. Smoking is allowed in designated areas at this 4-star Jasper resort.

  • 446 guestrooms or units
  • 4 dining venues
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Jasper Station (9.1 km / 5.6 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fairmont Jasper Park Lodge offers 446 accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Orso Trattoria - This restaurant specializes in Italian cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar.

The Emerald Lounge - This cocktail bar specializes in local and international cuisine. Open daily.

The Great Hall Gastropub - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Oka Sushi - This restaurant serves dinner only. Open select days.

Thompson Terrace - This restaurant specializes in American cuisine and overlooks the golf course. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a 24-hour health club. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Snowshoeing on site
  • Golf lessons on site
  • Golfing on site
  • Horse riding/rental on site
  • Ice skating on site
  • Downhill skiing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Paddleboard on site
  • Sledding on site
  • Playground on site
  • Rafting nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Snow sports gear
  • Cross-country skiing on site

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Deep tissue massage
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 50 per accommodation, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 4–35 for adults, and CAD 4–35 for children
  • Valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Jasper Park
  • Fairmont Jasper Park Lodge
  • Fairmont Lodge
  • Jasper Park Fairmont
  • Jasper Park Lodge
  • Jasper Park Lodge Fairmont
  • The Fairmont Jasper Park Lodge
  • The Fairmont Jasper Park
  • Jasper Fairmont
  • Jasper Park Lodge
  • Fairmont Jasper Park Hotel Jasper
  • Fairmont Jasper Park Lodge Jasper
  • Fairmont Jasper Park Jasper
  • Fairmont Jasper Park Lodge Resort
  • Fairmont Jasper Park Lodge Jasper
  • Fairmont Jasper Park Lodge Resort Jasper

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.