- Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very patient and explained the bus procedure. The bus stop for NYC was right across the street which was so convenient. I was originally assigned to a room with a broken lock which maintenance came up to check on as soon as I called. Once he determined that it could not be quickly fixed, I was given a comparable room along with a goody bag. The tv room, bedroom, and bathroom were all large and the bed was very comfortable. My only complaint is that I could not control the heat in the bedroom. When we went to sleep, the temperature was comfortable. However, I woke up at 3 am sweating while hot air blew out of the unit with no way to lower the temperature. The kids had already kicked all the covers off. I finally got back to sleep and when I woke up a few hours later, the unit was cool again and it allowed me to adjust the temp. I would stay here again but I will ask for specific instructions on how to control the nightly temperature in the bedroom.