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Quality Suites NYC Gateway

2.5-star property
1200 Tonnelle Ave, North Bergen, NJ 1-855-201-7819
3.9 out of 5
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See all 8 travelocity Reviews

"The room served is purpose, a place to sleep. There was only 1 ice machine and vending machine and it wasn't where the staff said it was. Most floors ... " More

By a verified traveler on Wed 09 Aug 2023

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Hotel Description

Hotel near Jacob K. Javits Convention Center in North Bergen

City center stay

Within 3 miles (5 km) of this North Bergen hotel, you'll find Hoboken Waterfront and Stevens Institute of Technology. Meadowlands Exposition Center and Holland Tunnel are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$93* Per night/room Apr 24 - Apr 25

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Suite, Non-Smoking, 1 King Bed with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 3 Max

Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 6 Max

Quality Suites NYC Gateway ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Suites NYC Gateway

Everyone (5) Family (4)
5 out of 5

Posted by on Dec 19, 2023

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Comment from Hotel Management

Jan 27, 2024 by Quality Suites

Thank You

3 out of 5
The room served is purpose, a place to sleep. There was only 1 ice machine and vending machine and it wasn't where the staff said it was. Most floors had a storage room where the signs said the vending & ice were. A lot of stuff for the breakfast was out of order. The tub needed a good scrub around the overflow drain. In order to get hot water, you had to turn all the way to hot, then all the way to cold and it was still hot! There were no grips in the tub to prevent slipping & the tub was slick. Could barely turn on the water to wash hands, let alone get hot water or off that faucet. The remote for the tv barely worked, like maybe 3 buttons & only if you were right up on the tv. The beds were comfy enough to sleep although the alarm clock never worked. The charging ports next to the tv were intermittently working. The side table by the couch was very unstable. The fridge was nice and cold tho, maybe because there was no door on the freezer part.

Posted by on Aug 9, 2023

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Comment from Hotel Management

Aug 9, 2023 by Quality Suites

Thank you.

4 out of 5
Friendly staff. Nice place. Did not supply any pots and pans for the in room small kitchen. Beds were not very comfortable.

Posted by on Apr 29, 2022

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Comment from Hotel Management

Apr 29, 2022 by Quality Suites

Thank you for taking the time to do our on line survey we appereciate your feed back and your valuable comments but we will keep in mind about the small issues we are extremely sorry for the inconvenience caused.

4 out of 5
I liked that the room was clean. The hallway smelled like smoke although the rooms were supposed to be non smoking rooms. That was my only issue, but then again I guess you can say it wasn't really an issue since I was walking into a clean room.

Posted by , from Newark on Dec 14, 2020

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Comment from Hotel Management

Dec 14, 2020 by Quality Suites

Thank You

4 out of 5
I did not like the area, industrial and dirty. I like location, close to the city.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Dec 10, 2019 by Vivian Pereira

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM

3 out of 5
Our door wouldn’t lock properly unless you spent 10min maneuvering it. The staff just told us to jiggle it.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 11, 2019 by Vivian Pereira

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5

One night only!

For one night it was a place to put our heads! The mattress was uncomfortable, we were almost burned with the hot water in the shower because it was so, so hot. This was a handicap room and if someone was handicap they could be severely injured. Also, the cleaning staff waited outside our door for us to leave and it was not even close to check out.

Posted by , from Montgomery, AL on Apr 7, 2017

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Comment from Hotel Management

Apr 28, 2017 by Vivian Pereira

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vivian Pereira General Manager

5 out of 5

Great room- clean- cable was out so basic tv-

No restaurants near by worth going to. Overall-- would stay again

Posted by on Dec 20, 2016

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Comment from Hotel Management

Jan 21, 2017 by Vivian Pereira

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Sincerely, Vivian Pereira | General Manager

About the Quality Suites NYC Gateway

Location 1200 Tonnelle Ave, North Bergen, NJ 07047

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Quality Suites NYC Gateway. Limited free parking is available on a first-come, first-served basis. This North Bergen hotel is smoke free.

  • 67 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: North Bergen Tonnelle Avenue Station (2.9 km / 1.8 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Quality Suites NYC Gateway offers 67 accommodations with safes and complimentary newspapers. 46-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 5
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel North Bergen
  • Quality Suites NYC Gateway Hotel
  • North Bergen Comfort Suites
  • Comfort Suites North Bergen Hotel North Bergen
  • Comfort Suites North Bergen Hotel
  • Quality Suites NYC Gateway North Bergen
  • Quality Suites NYC Gateway Hotel North Bergen

You should know

  • Up to 5 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Suites NYC Gateway.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.