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5.0 out of 5

"The location of the hotel is amazing, and the room was very comfortable and well designed. The staff is extremely helpful and polite. The breakfast bu ... " More

By a verified traveler on Tue 07 Jan 2020

Hotel Description

5-star luxury hotel near Western Wall

Central Jerusalem getaway

Your stay at this Emek Refaim hotel places you within 2 miles (3 km) of Western Wall and Al-Aqsa Mosque. Israel Museum and King David's Tomb are also within 2 miles (3 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the 24-hour fitness center, bar/lounge, and laundry facilities.

Free WiFi, flat-screen TVs

The 243 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like espresso makers and bathrobes. 24-hour room service, minibars, and hair dryers are also available.

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$245* Per night/room Jul 25 - Jul 26

Orient Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient Colony View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient Garden Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Colony Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient Hotel Jerusalem ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Orient Hotel Jerusalem

Couples (1)
5 out of 5
The location of the hotel is amazing, and the room was very comfortable and well designed. The staff is extremely helpful and polite. The breakfast buffet was huge and well presented. We were very pleasantly surprised at check-in with an upgrade to a room with an amazing view of the old city.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Dorinm

Dear Guest, The stunning Orient Jerusalem, part of the Isrotel Exclusive Collection, offers a vacation experience of unparalleled elegance amid the bustling cosmopolitan city. Its central location makes it the perfect starting point for exploring a vast array of local attractions, including the First Station (the historic train station-turned-entertainment hub), sprawling Liberty Bell Park, Mishkenot Sha'ananim (the first neighborhood to be built outside the Old City walls), and a wealth of restaurants and boutiques within the German Colony. The hotel's innovative architecture perfectly blends with the city's glorious past. Guests of the Heritage Buildings, which date to the time of the Templers and have undergone loving and meticulous restoration, can enjoy the most indulgent and elite vacation experience with a personal valet, private check-in/check-out, daily newspaper, a gourmet chef's gift, access to the exclusive business lounge, and more. During your stay at the Orient Jerusalem, you can enjoy the outdoor rooftop pool and its magnificent vista, and the relaxing indoor pool on the spa level. Guests are also invited to indulge in the fitness room, saunas and Turkish baths as well as a large selection of treatments in the renowned Carmel Forest Spa. It was a pleasure to read that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

About the Orient Hotel Jerusalem

Location 3 Emek Refaim St, Jerusalem, 91999

Renovations + Closures

This property is closed from 15 March 2020 to 02 July 2020 (dates subject to change).

Property Features

Orient Hotel Jerusalem offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 7535 square feet (700 square meters) and includes a conference center. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Orient Hotel Jerusalem. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Jerusalem hotel.

  • 243 guestrooms or units
  • 9 levels
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tel Aviv (TLV-Ben Gurion) (56.8 km / 35.3 mi)
  • Train station: Jerusalem Malha Station (4.8 km / 3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Orient Hotel Jerusalem offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Orient Hotel Jerusalem has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Individually-wrapped food options are available for breakfast and through room service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value-added tax

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35 for adults and USD 35 for children (approximately)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orient Jerusalem
  • Orient Hotel Jerusalem Hotel
  • Orient Hotel Jerusalem Jerusalem
  • Orient Hotel Jerusalem Hotel Jerusalem

You should know

  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.